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Extended Stay America - Minneapolis - Brooklyn Center

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Minneapolis - Brooklyn Center
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Reviewed 17 November 2016

Me and my family have been staying at this hotel for three months now due to not being able to find a place of our own due to a UD from five years ago when my son passed away it was either pay rent or pay for his funeral so we are here but the night staff here makes this...

Thank MizzLakesha S
Minneapolis, Minnesota
Reviewed 23 May 2016

Front Desk Clerk-Shanika Henderson gave me excellent service.She was very pleasant and was quick to help if she could on some situation,with things like problems with the key card ,any questions with the bill,giving direction on how to get to where your going.provided clean linen when need.

1Thank anitawoodyear
About Property's Favourite Review
Bismarck, North Dakota
Reviewed 19 September 2016

I stayed here on 9-14-16 and I arrived around 9:00 pm. When I pulled up I new that this was going to be a dive hotel but since I got a decent deal via Hotwire I had no choice but to check in. The hallways were filthy, the elevator had an obscene drawing etched into the info wall. The room...

Thank TurkTheThird
Manager_11525, Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The issues with your room you described are unacceptable, and I sincerely apologize for your experience. Thanks to your comments, we will be touching base with housekeeping. I am grateful for the feedback you provided so we are able to continually improve our hotel....

Reviewed 23 July 2016 via mobile

I had a confirmed reservation to stay at this Brooklyn Center hotel from Tuesday July 20, 2016 through Friday July 22,2016. It was a confirmed reservation. It was done many months ago. The reservation stated that I would arrive after 12:00 midnight. I was travelling with my younger son (14) and we choose this hotel since it was located in...

1Thank D B
Reviewed 4 June 2016

I am currently in a 3 month stay here. It is in a central location right off the major Minneapolis highways. Close to restaurants/grocery stores and my job. My biggest complaint is that the hotel constantly smells like cigarette smoke- the hallways and it even seeps in my room through the ventilation despite the numerous air freshers in my room....

1Thank mehall0713
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for your recent review of your stay. I appreciate your comments about our staff; however, I sincerely apologize that your experience was not to our company’s high standards. Your comments were reviewed by the staff, and we make sure we are properly enforcing our smoking policies to ensure your experience is not repeated. I am grateful for the...

Minneapolis, Minnesota, United States
Reviewed 21 May 2016

I am in the process of a month stay at the Extended Stay in Brooklyn Center. The staff could not be more caring and helpful every time something is needed. Shugg Robinson and Shanika Henderson helped me in a huge way today and they went above and beyond to make my time at Extended Stay great. From the two of...

1Thank Molly B
Pflugerville, Texas
Reviewed 4 May 2016

This is not your five star hotel, but it is a great place to stay for an extended time. I have never experienced a more caring and helpful staff in any hotel that I have stayed at that compares to this team. From the General Manager, to the Shift Manager including their staff and maintenance staff all were helpful, caring...

1Thank vanhill2016
Brooklyn Center, Minnesota
Reviewed 7 March 2016

Staff is wonderful. Very respectable and clean. E-vette is a absolutely wonderful housekeeper. I've always trusted her to clean my room. I always see her work alot. John in maintenence is so kind. Always on top of things when it needs fixing. I enjoy seeing him. Very kind to cutomer and extremely respectable. They both deserves much praise for their...

1Thank Beth D
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Indianapolis, Indiana
Reviewed 14 January 2016

Way below the rating that the online service I used gave it. Needs a definite update as it's getting kind of rundown. Had a feel like some people there's extended stay had to do more with their own bad choices than being on a business trip or just bad luck.

Thank scottcomedy
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for sharing your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that we will continue to strive to provide each guest with a comfortable room and professional customer...

Wausau, Wisconsin
Reviewed 14 January 2016

I was disappointed in this hotel. My room was ice cold when I arrived, and then smelled bad after the heat was on. There was a significant draft from the window, as the storm units were still partially open. I attempted to open the main windows to close the storms, but couldn't get them open. The room hadn't been very...

Thank Marguerite D
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we sincerely apologize for the room conditions you experienced. I discussed your comments with the team, and we will make sure that we are thoroughly inspecting rooms prior to guest arrivals as well as clearly communicating our amenities during check-in. I really...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Minneapolis - Brooklyn Center

Address: 2701 Freeway Blvd, Brooklyn Center, MN 55430-1720
Region: United States > Minnesota > Brooklyn Center
Price Range: $103 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Brooklyn Center 2.5*
Number of rooms: 1
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Minneapolis - Brooklyn Center staff and other travellers.
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Questions? Get answers from Extended Stay America - Minneapolis - Brooklyn Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want third floor, not facing the highway”
mehall0713, 4 Jun 2016 | Read review
“2 floor rooms are comfortable and quiet”
anitawoodyear, 22 May 2016 | Read review
“All floors are wonderful here. Staff does wonderful job at that.”
bethdA5378HV, 7 Mar 2016 | Read review
“Choose the upper floors because people with pets usually stay on the first floor.”
XavierXLO, 30 Oct 2015 | Read review
“Accessibility and quiet”
124vernah, 5 Aug 2015 | Read review
5 of 5
US$76* /night
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