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GrandStay Hotel & Suites Chaska

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GrandStay Hotel & Suites Chaska
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Monument, CO
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016

It saddens me to report that this hotel, which was one of the better Best Western properties in the country, has gone very badly down hill. Here is what my wfe and found during our four-day stay last September: Pro: Check-in was painless, and the room was ready. Con: - We booked a kitchenette, which included a fridge, range and... More 

Helpful?
Thank RobertS111
Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2016

By far one of the most awful places I have ever stayed - and I've stayed all over the world. The whole place was filthy - lobby, breakfast area, hallways - EVERYTHING. I was afraid to sleep on the sheets. They were short staffed so our room was never cleaned. If it wasn't the Ryder Cup week I would have... More 

Helpful?
1 Thank JanetThibeault

Travellers are raving about these Chaska hotels

United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

Read the reviews in the Terrible category and then imagine more terrible. Our group used four rooms. All were dirty, two had missing light bulbs (that were never replaced despite many requests), one wasn't cleaned at all one day and two were only cleaned the next day at 5 pm when requested. With 80 plus rooms, there were only three... More 

Helpful?
1 Thank Jane G
Plymouth MN
1 review
Reviewed 30 September 2016

Rooms were as expected (clean and modern). Staff were friendly and helpful. Quiet place for mid-week. Did not take advantage of continental breakfast but it looked inviting. Would come again. Wifi worked.

Review collected in partnership with this hotel

Helpful?
Thank Patricia P
California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2016

I stayed one night and found the hotel to be cozy. The rooms could use updating but everything was clean and fresh. Love the location in Chaska and prices are fair. Customer service friendly. I will be back.

Helpful?
Thank pgk453
Downers Grove, Illinois
1 review
Reviewed 29 September 2016

The hotel was nice. The staff was helpful. A large group of us were there for the Renaissance festival and I even used the shuttle. The beds were very hard though. I love that the rooms have kitchens!

Review collected in partnership with this hotel

Helpful?
Thank 760marissab
2 reviews
Reviewed 27 September 2016

This hotel was one of the worst I have every stayed at. The carpet throughout the hotel was very dirty and soiled. The room we used for the grooms dinner had to be totally cleaned by us before it was usable. The tables and chairs were sticky from the mornings breakfast and the floor had not been vacuumed or washed.... More 

Helpful?
Thank Roxanne G
Eden Priairie
2 reviews
Reviewed 26 September 2016

Have stayed here before and at least half the time there is something wrong with the room. They must have cheap electricity. The air conditioning was on full blast and the room was in the low 60s when I arrived. Shower head was so plugged it wouldn't spray a decent pattern. The pipe coming out of the wall to the... More 

Review collected in partnership with this hotel

Helpful?
Thank Roger T
Des Moines, Iowa
1 review
Reviewed 22 September 2016

We attend the Renaissance Fair every year and love staying at this hotel. It's in close proximity to the fair and offers some nice amenities - such as refrigerators, pool, complimentary breakfast, etc. Every now and then we've had some issues with the A/C, or availability of the staff, and during a recent stay - the pool was closed. But... More 

Review collected in partnership with this hotel

Helpful?
Thank saramH6291HE
Venice, Florida
1 review
Reviewed 21 September 2016

The bed was comfortable, the room was clean. I thought our room was old and tired and needed to be updated. Its about what I expected for a hotel in that price range. However, ever hotel should have decent public spaces. The hallway carpets are disgusting, stained and dirty! They have a garage you can park in, a nice feature... More 

Review collected in partnership with this hotel

Helpful?
Thank 859gaylep

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
Region: United States > Minnesota > Chaska
Price Range: $148 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Chaska
Chaska Best Western
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Hotel & Suites Chaska staff and other travellers.
1 question
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New York

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Questions? Get answers from GrandStay Hotel & Suites Chaska staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms can be found at a different hotel.”
 of 5 bubbles RobertS111, 16 Oct 2016 | Read review
“Ask before booking if the renovation is complete and what the status is.”
 of 5 bubbles 875tammyi, 16 Mar 2016 | Read review
“Go elsewhere!”
 of 5 bubbles CCorey102015, 19 Oct 2015 | Read review
“The suites are laid out great. The bedroom is in the front and the living room area is near the windows, so if you are an early riser you can sit in a bright room while the late sleeper stays in the dark.”
 of 5 bubbles car277, 16 Sep 2014 | Read review
“Interior room”
 of 5 bubbles BourdainWannabes, 21 Jul 2014 | Read review
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