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We stayed in a townhouse on the golf course, two bedrooms, two bathrooms, full kitchen, fireplace, and a patio with a charcoal grill. The unit was clean, and our bed was comfortable. The course was in great shape, challenging, but well groomed, lots of trees,...More
We where impressed with the quality of the service. The owners obviously spend time training customer service. Everything you ask for help there answer is yes. We had one larger issue shortly after arriving and they took care of it fast and went above and...More
19 family members raging in age from toddler to almost 90 just gathered for a long weekend to Sugar Lake Lodge. The staff were all very welcoming and happy to meet our needs. The golf course was fantastic. Beautiful, clear lake with sandy beach, outdoor...More
Had a few extra vacation days so we decided to head north to Grand Rapids instead of our usual Brainerd area resorts. Got an amazing deal with the "LMV" on the Sugar Lake Lodge website. Paid half price for a two bedroom Golf Course Villa...More
Thank Shelley C
Response from F B, Owner at Sugar Lake LodgeResponded 12 August 2016
Thank-you for the review. We hire a lot of great students for the summer months and they are genuine in the way they treat out guests. Your comment about the room was actually spot on. I would say that of 98 rooms there are...More
The resort is located on a beautiful lake in a great location. This place has so much potential, but it needs a major overhaul amenities and customer service. Our room was a mix of upgraded items (stainless steel appliances) and very old items (VCR in...More
Response from F B, Owner at Sugar Lake LodgeResponded 6 August 2016
Ouch, but clearly we missed the mark on so many fronts and deserve this. Not that I could have course corrected on the spot but I would have tried had word gotten to me. Gwynne and I live our business and have since building the...More
We operate a restaurant, Otis' Grill & Bar, from Mid May through Early September for lunch and dinner (Menu Service). During that same time we have breakfast available in the Main Lodge Dining room. Breakfast is... More
We operate a restaurant, Otis' Grill & Bar, from Mid May through Early September for lunch and dinner (Menu Service). During that same time we have breakfast available in the Main Lodge Dining room. Breakfast is buffet style through late June but we will be going with a continental + option to add eggs to order, pancakes, etc. from late June and switches to the option of continental + ale carte breakfast entre'.
We currently don't include meals except for a golf package we offer.
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"Every room we saw was excellent. Some were smaller and others larger, but all comfortable."