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Comfort Inn West

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#10 of 33 Hotels in Duluth
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Inn West
Comfort Inn West
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338 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

Staff was very friendly. Water in pool and hot tub crystal clear. Rooms we super clean with modern decor. For the price this was a great place to stay. Would recommend it. Just a short drive to Canal Park.

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Helpful?
Thank shirehill
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear shirehill-It is so great to hear you enjoyed your stay with us. We appreciate the "A+" rating! I'm glad you were able to enjoy some of our amenities such as the pool and hot tub. Hopefully you get a chance to visit again soon! Trista S - Guest Relations Manager

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017 via mobile

Good parking. Check in staff were very friendly and accommodating. They offered discounted rates for attractions around the city, which we used up. The room is very logical. Although average size, everything is placed in a very logistical fashion. Clean room and comfortable beds. It was everything we needed for our short stay. As well we pre-paid through Priceline.com, and...

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1Thank A TripAdvisor Member
About Hotel's Favourite Review
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of our hotel! We greatly appreciate your kind words regarding your stay with us. It is wonderful to hear we exceeded your expectations, from the parking and check-in staff, to the clean, comfortable room and the complimentary evening appetizer. Providing a superior stay for our guests is...

Thunder Bay, Canada
Reviewed 2 weeks ago

Our room was very clean & comfortable. There is a nice Happy Hour with a small amount of hot food & beverages for purchase at a reasonable cost. The staff was consistently friendly & helpful. We will definitely stay here again.

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Helpful?
Thank PennieL
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear PennieL, Thank you for taking the time to review your recent stay at our hotel. We are so happy to hear you found your room clean and that you had a comfortable stay with us. We are also glad to hear you enjoyed the extra amenities such as our Guest Hospitality Hour in the evenings and that you had...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Great place to stay. Staff was very friendly and accommodating. Rooms were very clean and comfortable. Just a short little ride to Canal Park where all the restaurants are. Very reasonably priced I will definitely be staying there on my trips thru Duluth

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Helpful?
Thank brad1966262
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear brad1966262, Thank you for taking the time to review your recent stay with us. We are happy to hear you found it easy to get to the Canal Park area from our location and that you found your room clean and comfortable! We appreciate your feedback and will share your words with our team. We look forward to seeing...

Elk River
Reviewed 2 weeks ago

30 seconds off the freeway. Just a few minutes from the Canal street area (or whatever that's called). Excellent service for the breakfast area. Staff friendly. Unfortunately, the pool/hot tub were being repaired.

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Helpful?
Thank TheGnostic
Trista S, Guest Relations at Comfort Inn West, responded to this review

Dear TheGnostic, Thank you for taking the time to review your recent stay with us. We are very pleased to hear you had a positive experience with our staff members! We apologize our hot tub was getting maintenance during your stay with us and for any inconvenience this may have caused. We hope to see you again in the future...

Rochester, Minnesota
Reviewed 3 weeks ago

We were thrilled with our stat at Comfort Inn West Duluth. We arrived an hour early, and were grateful to have our room ready. We were given an area map, visitors guide, and a coupon book with our room key. Staff was friendly and welcoming! The lobby was nice and clean, and the cookies and ice water a pleasant touch....

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Helpful?
Thank MinnMomma
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear MinnMomma-It's so great to hear you and your family thoroughly enjoyed your stay at the Comfort Inn - West. I want to thank you for sharing your experience and giving us a 5 star review. I'll be sure to post this in our employee break room to share with the staff. We hope to see you again soon! Amanda...

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

The Comfort Inn west screamed customer service from the moment we walked in the door. The staff, was wonderful, knowledgeable and went out of their way to make our short stay an outstanding one! Rooms were clean, with great artwork and the food breakfast buffet was delicious ! Totally worth the short distance from Canal Park. Looking forward to our...

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Helpful?
Thank SuzDeFoe
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear SuzDeFoe-Reviews like yours are what make this job fulfilling. Thank you for your awesome comments. I'm so glad you enjoyed your time with us and I hope you visit again soon! Amanda Kasie-General Manager

Duluth, Minnesota
Reviewed 3 weeks ago

The facility & grounds were clean, beautiful & great complimentary accommodations. Customer service was poor as when we arrived we were informed that our reservation must have been at the "other Comfort Inn" as she was unable to find it. For several minutes I had a discussion with the receptionist that my family was planning on having a birthday party...

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Helpful?
Thank 1234Unsatisfied1234
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear 1234Unsatisfied1234-I would like to apologize to you for not exceeding your expectations of what a hotel stay should be, which is part of our operational mission statement. We always want to know of any issues our guests have as soon as they arise so we can use them to find solutions and prevent future problems. There is always a...

Rogers, Minnesota
Reviewed 3 weeks ago

In spite of the fact I stay her multiple times per year on business, I am always pleasantly surprised by the warm greeting and comfort/cleanliness of this recently renovated property. What you pay for here is just what you need.

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Helpful?
Thank Joe B
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear Joe B-I appreciate you taking the time to review the Comfort Inn - West. I'm glad that you enjoy your time here while traveling on business. Return guests are one of the best aspects of working in hospitality and I'm so glad you feel at home when you stay with us. Our renovations will continue this spring with an...

Minneapolis, MN
Reviewed 3 weeks ago

We stayed for one night. You can tell that this hotel is well taken care of and they work hard to make your stay just right. We received a call from the front desk about 30 minutes after we arrived to make sure everything was to our satisfaction. They got us a couple wine glasses from the bar to use...

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Helpful?
Thank Rules_17
Amanda K, General Manager at Comfort Inn West, responded to this review

Dear Rules_17, Thanks for the 5 star review and compliments about our hotel! Your recognition is important to me and the entire staff and I will be sharing your comments with them. I'm so glad you enjoyed your quick visit. Hopefully next time you'll get a chance to check out the pool! Best-Amanda Kasie

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
13 consecutive Gold Hospitality Awards make Comfort Inn - West your perfect choice for lodging. All 81 guest rooms are newly renovated and offer 42" LED TVs, a refrigerator and microwave, coffeemakers, makeup mirrors, hair dryers, irons and free Wi-Fi. Start the day at the free hot breakfast buffet, where you'll find a build your own waffle bar, scrambled eggs, sausage, bacon, hard boiled eggs, yogurts, hot & cold cereals with a toppings bar, fresh baked goods, fresh fruit, toast and juice. Monday-Saturdays, you'll want to hit the hotel happy hour, with a fully stocked cash bar and complimentary apps during the business week. You'll also find free seasonal treats (like lemonade, lemon infused water, hot apple cider and fresh-baked cookies) awaiting you at check-in. There's also a large indoor heated pool, hot tub & sauna and free WIFI. All common areas and the lobby have been renovated in 2016! ... more   less 

Additional Information about Comfort Inn West

Address: 3900 W Superior St, Duluth, MN 55807-2834
Region: United States > Minnesota > Duluth
Price Range: $140 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn West 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Duluth
Comfort Inn Duluth
Duluth Comfort Inn
Hotel Style:
#7 Family Hotel in Duluth
#8 Romantic Hotel in Duluth
#12 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn West staff and other travellers.
7 questions
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Cold Spring, United States
7 months ago
10 months ago
Delano, Minnesota
over a year ago
Casco, Wisconsin
over a year ago

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Questions? Get answers from Comfort Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As to stay further down the hall from the lobby.”
Rules_17, 3 Apr 2017 | Read review
“Every thing about the hotel is wonderful..”
bernadettemceachern, 8 Feb 2017 | Read review
“In winter, make sure you are closer to the main entrance to avoid icy parking lots”
269maryr, 23 Nov 2016 | Read review
“We prefer the second floor”
The_Duluth_Kids, 26 Oct 2016 | Read review
“Our room was on the ground floor but they do have an elevator.”
norseman53, 16 Oct 2016 | Read review
5 of 5