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Stayed here for 4 weeks as a business stay, dint understand by what they meant as free breakfast, there is nothing available other than some packed dry food. They don't even provide milk, no cornflakes, there were some packed muffins which is more like a...More
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 3 January 2017
I appreciate you taking the time to write a review of your experience with us.
We were disappointed to hear your stay was not a positive one due to some lack of communication. To ensure that a situation like yours doesn't happen again, my team...More
My room was very smelly and the management brushed it off as cooking smell (definitely it was a result of smoking in the room, I didn't cook anything at all). The breakfast was practically non-existent. They say it is grab and go but there is...More
Thank Tarun M
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 29 August 2016
Thank you for your recent review of your stay. The issues with the smell you described is
unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am talking with our staff to ensure this gets handled in a...More
First night was a sleepless one. We got in late and was disappointed that the AC was not working and it was a hot night. The room 137 smelled very musty from the humidity. We kept trying to get the AC to work and it...More
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 23 June 2016
Thank you for your recent review of your stay. We are grateful to read your remarks about how the room served it's purpose. However, we are very sorry that you had A/C issues that lead you to have to move rooms. In response to your...More
Very accommodating, clean rooms, great staff. I work nights and it they made it possible for me to have a room in a quiet area of the hotel. I do recommend this hotel for business or pleasure. I wish they had a hot breakfast, but...More
Thank Jo R
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 8 June 2016
I want to thank you for taking the time to post a review of your stay. I'm thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service. The staff and I would like to thank...More
DO NOT EVEN CONSIDER MAKING A RESERVATION!
Re: Extended Stay America North 3015 Denmark Ave, Eagan, MN 55121
The most horrific service I have ever experienced-- anywhere, anytime!
I am writing this review at 3:20am (and I have never negatively reviewed—it was just so bad...More
Thank Leigh M
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 9 May 2016
I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have retrained our front desk...More
US$89 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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