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Extended Stay America - Minneapolis - Airport - Eagan - North

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Traveller (49)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent30%
  • Very good19%
  • Average16%
  • Poor14%
  • Terrible21%
Travellers talk about
“weekly cleaning”(2 reviews)
“sams club”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Pets Allowed
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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All reviewsan extended stayweekly cleaningsams clubstayed only one nightsmall kitchenroom was cleanstar hotelshort stayshopping and restaurantsparking lotgarbageprinterpaul
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Reviewed 20 April 2016

DO NOT EVEN CONSIDER MAKING A RESERVATION! Re: Extended Stay America North 3015 Denmark Ave, Eagan, MN 55121 The most horrific service I have ever experienced-- anywhere, anytime! I am writing this review at 3:20am (and I have never negatively reviewed—it was just so bad...More

Thank Leigh M
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 9 May 2016

I received a copy of your review, and wanted to take a moment to personally respond. The service issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have retrained our front desk...More

Reviewed 25 December 2015

Rooms are nice looking but once again problems with poor working Wi-Fi to a rock hard bed to no HD channels at all. And lastly a very sore back. So unfortunately the review with them hasn't changed very much.More

Thank dannew692010
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 4 January 2016

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not happy with your stay. In response to your feedback, I am pleased to...More

Reviewed 21 October 2015

Where should I start? This place is a disaster! The entire place is a dump! I've stayed in some Motel 6's and I'd rate them a 5 star when comparing them to here. First off the crowd that comes here is rather bad. The carpets...More

Thank Jonathan G
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 27 October 2015

Thank you for providing us with details about your stay. I was disheartened to read about the cleanliness and service issues you experienced. Please accept our apologies. In response to your feedback, I will make sure we are thoroughly inspecting our rooms as well as...More

Reviewed 16 September 2015

this hotel had renovations going on and subsquently our room had some leakage from above into tub area which we could not use. they did however give us access into another room next door to use the shower tub facility.More

Thank Lightmaster2015
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 23 September 2015

Thank you for taking the time to write a review of your stay. Please accept our apologies for the maintenance issues you experienced. Still, we are pleased to know that we were able to accommodate your needs and provide you with a pleasant stay overall....More

Reviewed 24 August 2015

Checked into our room found the toilet seat was broken, there was mold in the bath tub and shower,there was a plunger wrapped in plastic next to the toilet . The walls had stains on them. I have stayed at many hotels that offer breakfast...More

Thank tanna123
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 11 September 2015

Thank you for the feedback about your stay at our hotel. I appreciate your comments about our staff; however, it upsets me to hear that the room cleanliness did not meet our standards and that you experienced maintenance issues during your stay. I am sorry...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$78 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (49)
Room & Suite (26)
Dining (1)
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Room Tips
"Sunset would be the West side"
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"I am not sure you could get a bad room. Mine was NOT near the elevators"
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"ask about renovations going on and not be in room around this activity happening."
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"No tips. If you want mold and hair all over ask for room 225. If you want wet dog smell and BO 325 is the..."
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