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Quality Inn & Suites

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Quality Inn & Suites
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Omaha, Nebraska
Reviewed 1 November 2015

My wife and I stayed at the Quality Inn and Suites in Eagan for one night in early October. We arrived after dark and in the rain. The young man who checked us in was very helpful. The room was average but clean. Breakfast was the typical Choice Hotel meal, and the dining room had many more tables and chairs...

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Helpful?
Thank Tim D
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark...

Superior
Reviewed 28 October 2015

Stayed here the night before a trip because they have a 24 hour shuttle service. We have stayed here in the past for a couple of weddings. The shuttle service was excellent! We needed a 4:00 am shuttle, they were ready for us by 3:45 am. Also the return shuttle was very quick and there to pick up within the...

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Helpful?
Thank pgrandys
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark...

New York City, New York
Reviewed 28 October 2015

Hotel about 15 minutes south of MSP. Good location with several restaurants within walking distance. Plenty of parking, multiple entrances. Front desk person cheerful and quick on check-in. Hallways and common areas clean and nicely decorated. My King Suite was clean, very nicely furnished and decorated ... but smelled like a dirty rotten ashtray - very disappointing, especially in what...

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Helpful?
Thank William J
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark...

Milwaukee, Wisconsin
Reviewed 22 October 2015

Great room, nice surroundings, clean and well appointed. Large premises. Breakfast room well appointed with many tables and more than adequate seating. Hallway carpeting appears new and is attractive and colorful.

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Helpful?
Thank daytripper2003
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! With hospitality, Mark...

Reviewed 16 October 2015 via mobile

I've been staying here since before Holiday Inn Express sold the property to a Quality Inn Franchise. We are given a corporate lodging rate which is much less expensive than a non business traveler will pay. I've critiqued this property twice before and haven't seen a whole lot of change since Holiday Inn pulled out. A few things I have...

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Helpful?
Thank Driverjoe
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Hopefully on your next stay you will notice some improvements that we are going to be doing over the winter....

Minneapolis, Minnesota, United States
Reviewed 10 October 2015

Didn't even make it to my room. I'm very loyal to Choice Hotels and booked this place for my birthday weekend. We (me and fiancee) tried to check in but were told they over-booked. We used our Choice Rewards and booked 2 weeks prior. 2 nights free. Great deal, we thought. Check in attempt took 30 minutes. I say attempt...

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Helpful?
Thank Nathan S
Mark R, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

Port Coquitlam, Canada
Reviewed 8 October 2015

Staff is super-helpful and friendly. Building is very big and spread out - lots of walking to get from one end to the other. My room was a king-bed suite. lots of room, comfortable bed, full bathroom, with a sink and mirror also in bedroom. Great for two people to be getting ready in the morning. Lots of comfortable chairs...

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Helpful?
Thank Garry H
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark...

Bend, Oregon
Reviewed 1 October 2015

We stayed 3 nights here in September 2015. The motel sits right near the freeway and is noisy. Plus there is a picnic table outside where folks congregate to smoke and drink until late at night.The staff was not helpful - we asked for more Kleenex and were told by the guy at the front desk that he couldn't get...

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Helpful?
Thank greggsgirl
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Roseau, Minnesota
Reviewed 29 September 2015

You know that things may not go well when you get to your room after checking in and there is a used toilet plunger sitting next to the door. The toilet would barely flush and the bathroom ceiling was covered with mold. The bedding was worn, threadbare and I couldn't say when the pillows have been cleaned (if ever) because...

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Helpful?
Thank Kay A
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Pittsburgh, Pennsylvania
Reviewed 25 September 2015 via mobile

The hotel staff is very friendly and helpful. However, the hotel needs to spend some money on maintenance and renovation for the following items: 1. There is not an elevator which is a hassle if you are on the second floor 2. The room keys have proven to be very problematic 3. The carpet and furniture look tired and out...

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Helpful?
Thank Daniel H
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located off Interstate 35, the Quality Inn & Suites(R) hotel in Eagan, MN offers easy access to the Mall of America and other popular attractions in the Twin Cities, including: •Valleyfair Amusement Park •Cascade Bay Waterpark •Target Field •Xcel Energy Center The non-smoking Quality Inn & Suites is also convenient to Best Buy Headquarters, 3M headquarters, Honeywell and Target Headquarters. Relax in the indoor heated pool and whirlpool or work out in the exercise room. If you need to get work done, we have a business center and meeting rooms. Other amenities include: •Free breakfast •Free wireless high-speed Internet access •Free airport transportation •Free daily newspaper •Free coffee All guest rooms include a coffee maker. Some rooms feature a kitchenette, sofa sleeper, microwave, refrigerator, hair dryer, flat-screen television, whirlpool, iron and ironing board. Get your money's worth at the Quality Inn & Suites hotel in Eagan, Minnesota. Book a room with us today; we hope you enjoy your stay. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
Region: United States > Minnesota > Eagan
Price Range: $109 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Eagan Hotel Eagan
Holiday Inn Eagan
Eagan Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Eagan
#5 Business Hotel in Eagan
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
10 questions
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11 months ago
O'Neill, Nebraska
10 months ago
Williams, Minnesota
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the freeway side and it was very noisy all night long.”
 of 5 bubbles 25cyndym, 15 Feb 2017 | Read review
“Second floor suites are spacious with an extra vanity/sink outside of the bathroom. Great when multiple family members need to shower.”
 of 5 bubbles Anita767, 6 Feb 2017 | Read review
“Don't stay here”
 of 5 bubbles Miss_Kitten, 4 Nov 2016 | Read review
“Perhaps ask for a remodeled/updated room.”
 of 5 bubbles 83harrietd, 8 Oct 2016 | Read review
“2nd floor is quieter”
 of 5 bubbles 503sylvainf, 3 Oct 2016 | Read review
5 of 5