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Holiday Inn Minneapolis NW-Elk River

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Holiday Inn Minneapolis NW-Elk River
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216 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Howard Lake, Minnesota
Reviewed 3 weeks ago

Three generations spent a night here and we had so much fun! Five kids five and under, so we were on the wading pool side the majority of the time. Rooms are very worn down, but we didn't spend much time there.

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Helpful?
Thank Patti B
Maple Grove, Minnesota
Reviewed 3 weeks ago

I have reviewed this property before and have given a great review in the past, however this year was lacking. Upon check in, we were allowed into the water park however needed to wait until the last possible moment to get into our room. I'll get to the room later. Pool area is clean, but honestly needs more tables to...

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Helpful?
Thank MTP2011
IHGService, Guest Relations Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear MTP2011, It's always encouraging to read feedback from repeat guests like you. First, I'd like to thank you for highlighting the positives during your stay: - The water park's cleanliness and Buddy's Family Fun Zone's mini golf and Xbox 360. - Jessica's commendable service and attitude that goes well with the restaurant's good food. - The 2 room queen...

Hillman, Minnesota
Reviewed 10 December 2016

Booked a room for a kids birthday party. Told the clerk when we booked we had approximately 10 kids attending and we were told extra water park wrist bands were 12.00 each. Upon check in...it was a whole different story. After paying $166.00 for a standard room, the clerk informed us it would be $16.00 per wrist band and to...

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Helpful?
Thank Scherry K
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Scherry, Thank you so much for filling out a review about your recent stay with us. We depend on these to help us know what we are doing right and what areas we need to improve on to make sure every guest has a great experience. It looks like you reserved one of our "Staycation Packages" which includes a guest...

Roseville
Reviewed 5 December 2016 via mobile

Stayed Saturday night for a birthday party at the water park. For a newer facility the rooms are pretty beat up. Wifi doesn't work on either a laptop, iPad or iPhone. No reason from the staff as to why. No hot water in the sink or shower. Staff says it happens when we are busy.. Noisy until around 3am. Even...

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Helpful?
Thank CFsaintpaul
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear Valued Guest, I am so very sorry to hear that you were disappointed in your stay with us. We work so hard to make sure that all of our guests have a wonderful experience so it is very disappointing to see that we let you down. Please know that we are looking into the issues that you experienced. Thank...

Minnesota
Reviewed 30 November 2016

We had a great time at the water park, which is about 1/2 the size of the Waterpark of America, but big enough for my young kids. We had our kids' family birthday party here and used the party package. The staff to help that were excellent, but the pizza was average to below average, and price for additional pizzas...

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Helpful?
Thank SolaraMinnesota
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the review! I am so happy to hear that you had a great time in the water park. I do apologize for the inconsistencies that you experienced. I assure you that we are working on that. I will share your feedback with our staff and we will continue to look for ways to make each...

Minneapolis, Minnesota
Reviewed 26 November 2016 via mobile

Room was really nice--great to have a king bed and pullout couch. Very clean. Waterpark was nice. Lifeguards weren't incredibly attentive, but lines were non existent and kids went in the water slides hundreds of times (it seemed). We got "free" kids coupons for a meal, which we we told we could use for breakfast. We could, but I had...

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Helpful?
Thank FamilyAdventuresMN
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to write a review. I am very happy to see that you enjoyed the hotel, the clean spacious guestrooms and our awesome water park! I am very sorry to hear that you were disappointed in the breakfast buffet. Buffets are wonderful if you are a bit in a hurry, but nothing is as good...

Dallas, Texas
Reviewed 17 November 2016 via mobile

I visited Elk River of business and stayed at the Holiday Inn in Elk River... it was a pleasant stay... All front desk personnel were friendly and helpful... The room was very big, but it surely needs some update. There were several amenities including restaurants very close by. There was also a waterpark for families which was closed during my...

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Helpful?
Thank luisgaviriac
Reviewed 16 October 2016 via mobile

This place is awesome - except for the fact that there is little to no wifi connection and we have burned through 1gb of data in 1 day being here. I feel like if we pay close to $500 for 2 nights, the Internet should be more reliable and consistent. Holiday Inn can do better.

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Helpful?
Thank Julie L
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Julie, Please accept my apologies for the wifi difficulties that you experienced here recently. It is sometimes difficult to keep up with the demand of signal strength but we are working on it! I am glad that the rest of your experience was awesome! We hope you will come back and visit us again soon,

Santa Barbara, CA
Reviewed 10 September 2016

We stayed for two nights for a nearby wedding. Nice hotel. Large clean rooms, great staff and a good restaurant/bar on site. Additionally, the Rockwoods Grill is a short walk across the parking lot and was fantastic. Great value for the money.

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Helpful?
Thank dlb0758
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the nice review! We are very lucky to not only have a great Restaurant/Bar on site, but we are within walking distance of many great Restaurants and Bars! So pleased to hear that you were able to enjoy a few. Thank you for choosing us!

Columbus, Ohio
Reviewed 26 August 2016 via mobile

This is my second visit in the past few years. This was also a good one. Free wifi and a very clean room at my basic needs. Having a full service restaurant on site is a bonus. Nowadays, many hotel brands offer up the now typical free breakfast but it's limited in many instances. During the weekdays, the restaurant opens...

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Helpful?
Thank Tech-trekker
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Tech-trekker, Thank you so much for taking the time to write such a great review! We are so happy that you came back to visit us again and had another great stay! Our restaurant is top notch and makes amazing hot, cooked to order breakfast. And, thank you for pointing out our great meeting spaces as well! We have many...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 

Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Region: United States > Minnesota > Elk River
Price Range: $144 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis NW-Elk River staff and other travellers.
2 questions
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7 months ago
over a year ago

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Questions? Get answers from Holiday Inn Minneapolis NW-Elk River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with interior bedrooms have less noise from the hallways. We always choose the top floor so we don't hear people walking above us.”
 of 5 bubbles Familyof5Summer2016, 16 Aug 2016 | Read review
“Top floor very quiet.”
 of 5 bubbles ontheroad6, 11 Aug 2016 | Read review
“becuase it was spring break and we were on the bottom floor it was very loud until 10:30p”
 of 5 bubbles sfeekes918, 2 Apr 2016 | Read review
“See above. 2 bedroom suite recommended for space for families”
 of 5 bubbles Y2500BGsusanb, 2 Apr 2016 | Read review
“Bring your own coffee!!! Their coffee tasted like hot, brown water!”
 of 5 bubbles NatalieBB21, 30 Mar 2016 | Read review
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