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Holiday Inn Minneapolis NW-Elk River

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Holiday Inn Minneapolis NW-Elk River
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Roseville
Reviewed 4 days ago NEWvia mobile

Stayed Saturday night for a birthday party at the water park. For a newer facility the rooms are pretty beat up. Wifi doesn't work on either a laptop, iPad or iPhone. No reason from the staff as to why. No hot water in the sink or shower. Staff says it happens when we are busy.. Noisy until around 3am. Even...

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Helpful?
Thank CFsaintpaul
Minnesota
Reviewed 1 week ago

We had a great time at the water park, which is about 1/2 the size of the Waterpark of America, but big enough for my young kids. We had our kids' family birthday party here and used the party package. The staff to help that were excellent, but the pizza was average to below average, and price for additional pizzas...

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Helpful?
Thank SolaraMinnesota
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the review! I am so happy to hear that you had a great time in the water park. I do apologize for the inconsistencies that you experienced. I assure you that we are working on that. I will share your feedback with our staff and we will continue to look for ways to make each...

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

Room was really nice--great to have a king bed and pullout couch. Very clean. Waterpark was nice. Lifeguards weren't incredibly attentive, but lines were non existent and kids went in the water slides hundreds of times (it seemed). We got "free" kids coupons for a meal, which we we told we could use for breakfast. We could, but I had...

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Helpful?
Thank FamilyAdventuresMN
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to write a review. I am very happy to see that you enjoyed the hotel, the clean spacious guestrooms and our awesome water park! I am very sorry to hear that you were disappointed in the breakfast buffet. Buffets are wonderful if you are a bit in a hurry, but nothing is as good...

Dallas, Texas
Reviewed 3 weeks ago via mobile

I visited Elk River of business and stayed at the Holiday Inn in Elk River... it was a pleasant stay... All front desk personnel were friendly and helpful... The room was very big, but it surely needs some update. There were several amenities including restaurants very close by. There was also a waterpark for families which was closed during my...

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Helpful?
Thank luisgaviriac
Reviewed 16 October 2016 via mobile

This place is awesome - except for the fact that there is little to no wifi connection and we have burned through 1gb of data in 1 day being here. I feel like if we pay close to $500 for 2 nights, the Internet should be more reliable and consistent. Holiday Inn can do better.

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Helpful?
Thank Julie L
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Julie, Please accept my apologies for the wifi difficulties that you experienced here recently. It is sometimes difficult to keep up with the demand of signal strength but we are working on it! I am glad that the rest of your experience was awesome! We hope you will come back and visit us again soon,

Santa Barbara, CA
Reviewed 10 September 2016

We stayed for two nights for a nearby wedding. Nice hotel. Large clean rooms, great staff and a good restaurant/bar on site. Additionally, the Rockwoods Grill is a short walk across the parking lot and was fantastic. Great value for the money.

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Helpful?
Thank dlb0758
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the nice review! We are very lucky to not only have a great Restaurant/Bar on site, but we are within walking distance of many great Restaurants and Bars! So pleased to hear that you were able to enjoy a few. Thank you for choosing us!

Columbus, Ohio
Reviewed 26 August 2016 via mobile

This is my second visit in the past few years. This was also a good one. Free wifi and a very clean room at my basic needs. Having a full service restaurant on site is a bonus. Nowadays, many hotel brands offer up the now typical free breakfast but it's limited in many instances. During the weekdays, the restaurant opens...

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Helpful?
Thank Tech-trekker
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Tech-trekker, Thank you so much for taking the time to write such a great review! We are so happy that you came back to visit us again and had another great stay! Our restaurant is top notch and makes amazing hot, cooked to order breakfast. And, thank you for pointing out our great meeting spaces as well! We have many...

Blaine, Minnesota
Reviewed 17 August 2016

I was very impressed by this hotel: the service, the accommodations, the food, and the water park. I decided to take my three kids here for the night just for some fun before school starts up again. When we arrived in our room (which was a standard double queen), I realized it had a connecting door to another room. Because...

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Helpful?
Thank Familyof5Summer2016
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank You so very much for the great review! We are so happy to see that we took good care of you, that you had an amazing time here and made some fun family memories! We hope you will choose us again the next time you plan a little vacation. Make sure to ask about Buddy's Family Fun Zone which...

United States
Reviewed 12 August 2016

This was a very nice Express. Staff was very friendly and the rooms were comfortable and clean. What more could you ask for. With a water park at the hotel it was very busy but not bother for us. Would stay here again.

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Helpful?
Thank ontheroad6
Jenny G, General Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you so much for the wonderful review! I am so happy to hear that you enjoyed our staff, our rooms and our amazing water park! We will be so happy to have you as our guests again. The next time you come, please make sure to ask us about "Buddy's Family Fun Zone" in our basement! There are so...

Minnesota
Reviewed 17 July 2016 via mobile

This was the worse experience I've ever dealt with. The staff was extremely rude, we didn't get our room until after check in, which caused us to be late for a wedding. I have a toddler, they didn't offer to us we could use the water park but we found out from others they did. I will never recommend this...

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Helpful?
Thank Lindsey B
IHGService, Guest Relations Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Dear Lindsey B, Thank you for your writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory staff service . We are very sorry for the inconvenience this has caused. I have sent you a private message in an effort to obtain additional details about your experience. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 

Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave NE, Elk River, MN 55330-6661
Region: United States > Minnesota > Elk River
Price Range: $128 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis NW-Elk River staff and other travellers.
2 questions
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6 months ago
over a year ago

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Questions? Get answers from Holiday Inn Minneapolis NW-Elk River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with interior bedrooms have less noise from the hallways. We always choose the top floor so we don't hear people walking above us.”
 of 5 bubbles Familyof5Summer2016, 16 Aug 2016 | Read review
“Top floor very quiet.”
 of 5 bubbles ontheroad6, 11 Aug 2016 | Read review
“becuase it was spring break and we were on the bottom floor it was very loud until 10:30p”
 of 5 bubbles sfeekes918, 2 Apr 2016 | Read review
“See above. 2 bedroom suite recommended for space for families”
 of 5 bubbles Y2500BGsusanb, 2 Apr 2016 | Read review
“Bring your own coffee!!! Their coffee tasted like hot, brown water!”
 of 5 bubbles NatalieBB21, 30 Mar 2016 | Read review
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