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Extended Stay America - Minneapolis - Maple Grove

106 reviews
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Traveller (5)
Room & Suite (9)
Dining (2)
Overview
  • Excellent16%
  • Very good13%
  • Average11%
  • Poor15%
  • Terrible45%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
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Reviews (106)Write a Review
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All reviewsoff the highwaystayed one nightfull size fridgeminneapolis areabed was very comfortableventsburnermn
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1 - 5 of 105 reviews
Reviewed 5 weeks ago

this hotel was absolutely terrible. I arrived around 9 pm to find no employee to check me in. There was a note on the counter to use the phone behind me to call for a staff member. The phone was disgusting, yellowed and covered in...More

Thank Daw1
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 4 weeks ago

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

Hotel's Favourite
Reviewed 21 June 2017

The first hotel I had booked for the week was absolutely in terrible shape so we were in a bit of a panic to find something else. We stopped in at this place and were warmly received by a desk attendant named Eshaa (I've probably...More

Thank Chapparral
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 22 June 2017

Thank you for reviewing your weeklong stay at Extended Stay America - Minneapolis - Maple Grove. We are happy you had a comfortable experience and that you were impressed by the service you received from Eshaa. Your compliments will truly make her day! To ensure...More

Reviewed 31 December 2017

Discusting, and unclean, pubic hair everywhere. Every surface had a layer of scum on it. The beater did not work right. Bedding had stains, pillow cases were dirty, wash cloths were used, towels refolded and dirty.More

Review collected in partnership with Extended Stay
Thank D3762SPrachelm
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 1 January 2018

Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the same...More

Reviewed 2 November 2017 via mobile

Was here on bussiness..absolutely loved the service! Tammy was so friendly and super big help! Would recommend this place to anyone! Made me feel at home!Ive actually asked my employer to please send me back to extended stay in maple grove,minnesota! Nice big rooms comfortable...More

Thank TomMedved73
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 2 November 2017

Thank you so much for your terrific feedback about Extended Stay America. We are thrilled to know you liked your well-appointed room and that the attentive service provided by our associates added to your joy. Your compliments will allow me to thank Tammy for a...More

Reviewed 26 October 2017

Highly recommend this for business traveler. Service is super and rates are excellent. Great value. Very convenient to major MSP freeways. Front desk and house keeping teams were top notch. Hotel was very quiet even though it was fully booked.More

Review collected in partnership with Extended Stay
Thank rickj174
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 27 October 2017

Thank you for sharing your wonderful review of Extended Stay America. We are pleased to read our location was ideal for your needs and that you enjoyed our courteous service along with the great value we offer. We appreciate your recommendation and cannot wait to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$88 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$88 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (5)
Room & Suite (9)
Dining (2)
Questions & Answers
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Room Tips
"Rooms away from the highway are better but its still is just like home."
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"I can't offer any advice for this place, stay away!"
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"Our room faced the freeway but was still pretty quiet."
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"All rooms we're good. Very little traffic."
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