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Extended Stay America - Minneapolis - Maple Grove

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Room & Suite (9)
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Overview
  • Excellent16%
  • Very good12%
  • Average11%
  • Poor15%
  • Terrible46%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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All reviewsoff the highwaystayed one nightfull size fridgeminneapolis areabed was very comfortableburnerventsmn
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11 - 15 of 107 reviews
Reviewed 30 August 2017

Have stayed here a week and a half so far on a business trip, and haven't seen a bed sheet change yet, pillows smell like sweat, and are stained and packed down under pillowcases, no fresh towells, Coffee maker/s in front loby, one is out...More

Thank Rightontrack
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 31 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

A TripAdvisor Member
11
Reviewed 19 August 2017 via mobile

Pulled in early afternoon or so. Guy with stringy hair nodding out on curb. Absolutely the worst desk service ever. Rotund woman (girl) LAZY,. Cared less about our questions. Place stunk of smoke dirty carpets. Walls thin and damaged bed very uncomfortable. If you book...More

1  Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 20 August 2017

Thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter...More

Reviewed 11 August 2017 via mobile

I stayed one night here. Service with a smile. Very nice people at the front desk. Property and room were clean. Bed was very comfortable. Great price for this convenient location. Right off the highway but still quiet. I would stay here again.More

Thank jeff794
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 12 August 2017

It was a pleasure having you as our guest at Extended Stay America - Minneapolis - Maple Grove. We are delighted to know you were impressed with every aspect of our hotel, especially with the great value we offer for the price. We hope to...More

Reviewed 9 August 2017 via mobile

Stressed and frustrated to the max with life it was now time to check in to our hotel ,so stressed with life I was dreading the check in prosess and interacting with more people,and fearfull that yet another thing would go wrong with my day...More

Thank Carolyn h
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 11 August 2017

Carolyn, thank you for staying at Extended Stay America - Minneapolis - Maple Grove. We are thrilled to read your comments about the great service you received from our jasmine, and how they exceeded your expectations. I will share your compliments with her. Thanks for...More

Reviewed 28 July 2017

Talking my business to another establishment. I've attempted to give extended stay another chance but they have failed again. From booking my room at a hotel that was 40 min from where i requested to be, giving me a dirty room and overall just a...More

Review collected in partnership with Extended Stay
Thank ferozek239
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 29 July 2017

Thank you for your loyalty and for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$94 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$94 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (5)
Room & Suite (9)
Dining (2)
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Room Tips
"Check your bed before you sleep in it"
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"Rooms away from the highway are better but its still is just like home."
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"I can't offer any advice for this place, stay away!"
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"Our room faced the freeway but was still pretty quiet."
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