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Room reeked of old musty cigarette smell my wife couldn't even sleep. Rooms seriously outdated.. windows weren't air tight wind howled all night. I would never refer this hotel. I travel for my job 3 days a week and have never taken the time to...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 12 June 2017
Thank you for being our guest and for sharing your constructive feedback. I apologize for the smell of smoke you and your wife experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised...More
one of the worst hotels i have ever stayed at i wouldnt recommend to anyone the staff steal ur belongings i put in the laundry and management will do nothing about it worst hotel i been to save your $ your better off staying in...More
Property is off the normal road area. In a very nice area but quality wasn't as expected from an extended stay. Rooms we're comfortable and clean. Hall Ways weren't that great or kept clean. Laundry entry door wouldn't take a key for two weeks. I...More
This hotel is your standard two start hotel. No pool or gym, you only get turndown service if you stay more than a week. The breakfast consists of coffee and granola bars. If you are staying longterm, check out the EPP (Extended Perks Program). If...More
My mom and I first checked in to a hotel across the street. It was dirty and stank of marijuana, even in the lobby. We immediately checked out. We'd seen extended Stay America on our way in and booked a room on Expedia. Jasmine at...More
Thank Sherri W
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 7 December 2016
We appreciate you sharing your experience for choosing to stay with us. It is good to know you received a warm welcome from our staff. Even better is that you had a comfortable stay at our hotel. Thank you again for your kind words. The...More
US$83 - US$107 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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