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The Westin Minneapolis

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1,057 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
Dallas
Reviewed 5 May 2013

Other than a glitch with the room after check in the rest of the stay was great. The room was not cleaned properly. The manager addressed it immediately and therefore it was ok. I feel it's not the mistakes we make but how we handle and address them that matters. Hotel is in a good location for business travelers. Rooms...

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1Thank Sleepless_Travelers
Reviewed 4 May 2013

we were excited to stay in this bank building turned hotel, for a special night in town. The Westin wasn't what we expected for the price we paid. The problems: -Called to see if an early check in was possible, was told yes only to arrive at hotel and be told no. Further more the women didn't see to want...

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Helpful?
Thank 83R
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear 83R Thank you for taking the time to review your stay at our Westin on Trip Advisor. We appreciate that you have taken time to inform us of your point of view regarding your recent stay so we can share it with our staff and make the necessary corrections. Please accept our apologies for the unsatisfactory issues you experience...

New York City, New York
Reviewed 3 May 2013

Add the breakfast package to your list of reasons to stay at this central downtown location - an excellent deal and good place for morning meetings. Chef also turns out tasty small plates and dinners, and the bar has a comfortable, inviting vibe. On two recent visits, John Foster at the front desk proved to be one of the most...

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Helpful?
1Thank Bryan R
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear Bryan R Thank you for the great review on our recent stay at our Westin Minneapolis! I am very pleased to hear that you enjoyed our BANK Restaurant and the customer service from our Front Office team. To hear positive feedback on our team including our Chef and John Foster is truly special, THANK YOU. Our entire team looks...

Minneapolis, Minnesota
Reviewed 2 May 2013

What a great property, location is great - next to the light rail. Rooms immaculate and very comfortable Food great - Cool round bar and art deco decor - convienent to all things downton and Skyway access.

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Helpful?
1Thank Cathy B
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear Cathy B, Thank you for your great review! Your feedback is very important to our team, hearing the positive experience from our guests is truly special to all of our team members. I am thrilled to hear that you had a great stay at our Westin and enjoyed our rooms and your visit to BANK. We hope to see...

MN
Reviewed 1 May 2013

We booked a "deluxe city view room" for a special birthday weekend. When we entered our room, we immediately noticed how dark it was. When we opened the curtains, we were shocked to see a window looking out into a dark corridor of the interior of the building. No city view! No view whatsoever, not even any daylight! Needless to...

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Helpful?
1Thank Mnmom2girls
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear Mnmom2girls; I am very disappointed to hear of the issues you experienced during your stay at The Westin Minneapolis with both your room type and the room temperature. Please accept my personal apology for the challenges that you had while staying with us. I have also received your direct feedback through Starwood’s survey. I would like to thank you...

Hyderabad, India
Reviewed 30 April 2013

Very good hotel. Rooms were maintained very well. Comfortable for folks visiting Minneapolis to stay. Good accessibility to light rail that takes you to the airport too! Works best for business travellers - swift check in and check out. Wifi can be faster.

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Thank LUMKMN
Mumbai (Bombay), India
Reviewed 27 April 2013

A typical Westin and a typical downtown American hotel. As with all Westin's there isn't much character, but all the basics are there. The room was decent, but nothing spectacular, closet was quite small and wifi in the room was erratic. Check in and check out was quick and the staff quite helpful, informing me that they could arrange a...

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Thank keasdad
Cleveland, Ohio
Reviewed 23 April 2013

Construction everywhere, (= noise, dust). First they were changing smoke detectors on my hall, then the catwalk to the parking garage was closed to be painted?! (in eight degree weather. Yes, 8 degrees outside!) Pool area had kids. Now they were middle or high school age kids, but unsupervised and bothersome none-the-less. The chemicals in the pool burned my skin....

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Helpful?
Thank Deathb4Dishonor
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear Westin Guest; Please accept my sincere apology for the experience you encountered with your recent stay at The Westin Minneapolis. The fact that you experienced so many issues in different areas including the Pool, Skyway, Shower and our Lounge Hours of Operations is very concerning to our team. Your feedback will be immediately addressed with our team to ensure...

Naples, Florida
Reviewed 18 April 2013

We had the same problem as in Toronto Westin where the internet did not work in the rooms, there were three of us with the same problem. We could only receive emails but could not send them. Jesse Brandon at the front desk, was wonderful trying to help, nevertheless in spite of the emails shown as sent no one received...

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1Thank UrsulaJuly M
Monmouth, Illinois, USA
Reviewed 17 April 2013

The Westin Hotel, in a refurbished bank building, is indeed a beautiful place. Also, the room we stayed in was lovely. However, the service and amenities leave something to be desired. Our experience at the overpriced bar/restaurant was disappointing. First, no one attended us. I went to the bar to ask for help. When the waitress came, she let us...

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Helpful?
Thank MHB1940
Westinmpls, General Manager at The Westin Minneapolis, responded to this review

Dear Westin Guest, Thank you for your feedback on your experience while staying at the Westin. Please accept my personal apology for disappointment during your visit and the problem you experienced in Bank Restaurant. Your comments have been reviewed and share with the appropriate managers to insure these issues do not affect a future Westin Guest. Please feel free to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
BANK Restaurant
BANK Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Transformed from Minneapolis's historic Farmers & Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cities. Located at the pulse of cosmopolitan Minneapolis, we are a short walk away from the best the city has to offer. ... more   less 

Additional Information about The Westin Minneapolis

Address: 88 S 6th St, Minneapolis, MN 55402-1100
Region: United States > Minnesota > Minneapolis > Downtown
Price Range: $163 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Minneapolis 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
The Westin Minneapolis Hotel Minneapolis
Westin Minneapolis
Minneapolis Westin
Hotel Style:
#4 Green Hotel in Minneapolis
#8 Romantic Hotel in Minneapolis
#9 Luxury Hotel in Minneapolis
#13 Business Hotel in Minneapolis
#23 Family Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Minneapolis staff and other travellers.
13 questions
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baltimore
11 months ago
2 months ago
Bloomington, Minnesota
over a year ago

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Questions? Get answers from The Westin Minneapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT stay in room 312 (suite)”
 of 5 bubbles Luv2Travel4Golf, 6 Jan 2017 | Read review
“Higher rooms are better. Pool and workout room is on 3rd floor.”
 of 5 bubbles wladwig, 14 Dec 2016 | Read review
“Request a high floor to drown out noise of city”
 of 5 bubbles 212claudineb, 14 Nov 2016 | Read review
“Found top floor to very peaceful”
 of 5 bubbles twdsuz, 31 Oct 2016 | Read review
“If you're on the 2nd floor, you'll have easy access to the pool & fitness facilities”
 of 5 bubbles 822cheriant, 17 Oct 2016 | Read review
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