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Mystic Lake Casino Hotel

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Traveller (101)
Room & Suite (96)
Dining (40)
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Overview
  • Excellent39%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible9%
Travellers talk about
“caribou coffee”(13 reviews)
“room key”(13 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (465)
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Traveller rating
171
142
73
35
42
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171
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73
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42
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121 - 125 of 463 reviews
Reviewed 3 October 2016

the staff and property are without match. Very responsive and courteous. The room we had met every need in terms of comfort and need. One strange issue. They do not allow you to bring any alcohol into your room????

1  Thank jamesorke
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 24 October 2016

Thank you for your comments. We hope you will visit soon!

Reviewed 3 October 2016

Stayed here for the Ryder Cup. Our room was large and had a nice comfortable bed. Rooms were very clean and tidy. Service was super and the staff very helpful. Very handy to the golf courses in the area.

Thank CMDow
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 24 October 2016

Thank you for staying with us! We’re glad you had a wonderful experience. We hope to see you in the near future.

Reviewed 2 October 2016

It was a quite stay which is what we needed after a long day of driving there. The halls were well carpeted so we couldn't hear the other guest going up and down the halls. The kids enjoyed the pool area.

Thank HumbleKim
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 24 October 2016

Thank you for your comments. We’re glad you enjoyed the pool area! Come back and see us soon!

Reviewed 27 September 2016

First off the rooms were great, but the ventilation in the hotel needed to be upgraded. We were in a non-smoking room and that is all we smelled was smoke. The good thing was we were not that far from our relatives that we were...More

Thank Nan-Dan77
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 24 October 2016

Thank you for your feedback. We pride ourselves on delivering exceptional guest service and we apologize if you felt that you did not receive this high standard of service. We hope you will return in the near future.

Reviewed 25 September 2016 via mobile

Reserved a king size smoking bedroom over 2 weeks ago. Showed up and they downgraded us to a queen size non smoking room. Thank you for making our wedding so special Mystic. DO NOT RECOMMEND. They told us that the card we reserved it on...More

1  Thank samthom19
Response from MysticLake, Social Team at Mystic Lake Casino HotelResponded 24 October 2016

Thank you for sharing your experience with us. We apologize for any confusion there may have been regarding your reservation. If at any time during your stay you feel that there are any discrepancies, please ask to speak to a manager and they would be...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$138 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$138 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (101)
Room & Suite (96)
Dining (40)
Pool & Beach (17)
Amenities (26)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Collen D
6 March 2018|
AnswerShow all 3 answers
Response from 946geraldk | Reviewed this property |
there is a stage where free talent perform. Don't know when or times tho. Mystic Lake is so unique among casino/hotels. Everything is done with such class. What an enjoyable time when ever we visit this amazing place.
0
Votes
JordanCA88
8 June 2017|
AnswerShow all 12 answers
Response from stevedurbano | Reviewed this property |
No, in fact drinks are pretty expensive for a casino.
2
Votes
Jan G
25 April 2017|
AnswerShow all 7 answers
Response from 97randyp | Reviewed this property |
I don't believe so
0
Votes
Room Tips
"Ask to stay in the newer area."
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"Pick another hotel"
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"Higher up and you are away from noise and bustle of casino"
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"Ask to stay in the new tower. It is very quite and has nice beds."
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