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Mystic Lake Casino Hotel

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Mystic Lake Casino Hotel
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Minneapolis, Minnesota
Reviewed 27 June 2015 via mobile

The young gentleman that checked us in was quick and helpful. The rooms were fine. Could use an update. Been in a suite before and would prefer one every time. The shower head in our room was terrible! It needs to be replaced. (850). Overall, we enjoyed our stay and will more than likely return.

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Helpful?
Thank Randy K
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing Mystic Lake Casino Hotel as your entertainment destination. It is great to know that our team members are quick and helpful. Please know that all of your comments are highly valued and your concerns will be addressed. We look forward to welcoming you back to Mystic Lake.

Reviewed 22 June 2015 via mobile

I have written a review in the past, but since that review, Mystic Lake has completely went above and beyond all my expectations and met all my needs. First of all Susan at the front desk, has consistantly provided me with some of the best guest service I have ever received at any hotel in my entire life. I have...

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Helpful?
Thank brently09
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the endorsement! We loved having you stay at Mystic Lake Casino Hotel. Please, visit us again soon.

Greenville, Wisconsin
Reviewed 22 June 2015

The casino is huge and has a great variety of machines. Employees were friendly and helpful. The casino is very confusing, though. It's shaped like a horseshoe but it's very difficult to wander around in. They do have lots of restrooms and 2 bars. They have a lot of slot machines and table games. If you find a slot you...

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Helpful?
Thank dapinkbird
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay and that all of our dining options were a nice experience for you. Thank you for sharing your observations online, we are continually using our feedback to improve.

Lincoln, Nebraska
Reviewed 16 June 2015

Spent the night at the Mystic Lake Casino Hotel. Was an unexpectedly nice evening. Room was clean and well appointed. Loved the low waste packaging for amenities! Ate good food at Minnehaha cafe and had fun gambling. Was unaware of spa services or I would have stayed longer, perhaps. If you want your car inside you either must valet park...

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Helpful?
Thank AllyG520
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Wow! We are thrilled to hear you enjoyed your stay at Mystic Lake Casino Hotel. Thank you for sharing your experience online. We appreciate your kind words, and look forward to seeing you again very soon!

Minneapolis, Minnesota
Reviewed 9 June 2015

So many changes at Mystic. Maybe some of them good. Front desk people always welcoming, rooms usually standardly clean and well appointed. Sometimes mattresses hard as a rock and pillows to match. I love it there; been going for years. But has something new happened? Is there a commercialization going on since the last Crooks elder passed on? The liquor...

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Helpful?
5Thank travelgirl1960
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay. Thank you for sharing your observations online.

Broadview, Canada
Reviewed 5 June 2015

a group of us travelled to the hotel. Our room was very nice. We were located on the 8 floor so noise was not a problem. If your hungry the Minnhehaaha cafe is open 24 hours.Good food at reasonable price.If you like buffet definitely try it its a little bit more pricey but the selectionof food choices is amazing. Another...

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Helpful?
1Thank Johnny L
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing to stay with us at Mystic Lake Casino Hotel. We are appreciative for your feedback and delighted that you enjoyed your hotel stay and our dining options. Your feedback serves us inspiration to keep striving for excellence. We hope to welcome you back in the near future.

Saint Paul, Minnesota
Reviewed 26 May 2015

Stayed here overnight using a voucher we won at a silent auction. VERY glad it wasn't cash out of pocket. Desk clerks were terse and unfriendly, to say the least. Better half forgot to bring toothpaste, we were directed to the gift shop. What kind of high end "resort" doesn't supply things like that. Light bulb blown in bathroom making...

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Helpful?
3Thank MinneapolisBostonTom
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing Mystic Lake Casino Hotel. We regret to learn that these encounters had dampened your visit at our property. We work hard to provide a setting that delivers luxury for our guests and truly apologize for your disappointing experience. We will review your feedback accordingly with our Front Desk and Housekeeping teams to further improve our services....

Onlaska
Reviewed 25 May 2015

I have always found my stay at this hotel a good one. The rooms are always clean. 24 hour access to food is always helpful. Rooms are quiet. Beds are not the most comfortable (hard). Coffee in the room is nice. Pool and Spa are large and clean. If I get there early enough, I can enjoy a massage at...

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Helpful?
1Thank duckeeeee
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for sharing your positive review on TripAdvisor. It is gratifying to learn of the satisfaction you encountered during your stay. Additionally, please know that all of your comments are greatly appreciated and do not go unnoticed. Thank you again, we look forward to welcoming you back to Mystic Lake Casino Hotel in the near future.

Humble, Texas
Reviewed 22 May 2015

This hotel is located about 20 minutes southwest of Minneapolis. It is about the same distance to the Mall of Americas and the Minneapolis/St. Paul Airport. The venue is pretty sweet. The hotel is clean and the rooms are spacious. I am not a big gambler so I didn't use the casino much. They have blackjack tables and slot machines....

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Helpful?
2Thank Bob C
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the amazing review and your recent stay at Mystic Lake Casino Hotel. We are thrilled that you enjoyed so many aspects of your stay. We are also delighted you were able to experience our mouthwatering prime rib and eggs benedict. Thank you again, and we enthusiastically anticipate your return.

Minnesota
Reviewed 20 May 2015

We have stayed at this hotel (and been to the casino numerous times) The rooms are clean and comfortable. We have stayed with just friends for gambling and also brought our kids a few times now (10 years old and 2 years old) We just pack up some toys and watch movies and play games while dad is gambling at...

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Helpful?
Thank ktina0126
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We are delighted you selected Mystic Lake Casino Hotel as your resort destination. Please know that all of your comments are highly valued and will be properly noted. Thank you for taking the time to share these observations with us and let us know about your experience. We hope for the opportunity to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Let's go for comfort. With so much fun and excitement at Mystic Lake(R) it's nice to know you can recharge in one of 600 spacious rooms. But the luxury and pampering don't stop when your head hits the pillow. Enjoy free Wi-Fi and valet parking, an indoor pool, whirlpool and sauna, an on-site spa and complimentary access to Dakotah! Sport and Fitness. It's the perfect way to stay and play. ... more   less 

Additional Information about Mystic Lake Casino Hotel

Address: 2400 Mystic Lake Blvd, Prior Lake, MN 55372
Region: United States > Minnesota > Prior Lake
Price Range: $176 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Lake Casino Hotel 3.5*
Number of rooms: 586
Reservation Options:
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Also Known As:
Mystic Lake Hotel Prior Lake
Mystic Lake Prior
Mystic Lake Casino Mn
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Lake Casino Hotel staff and other travellers.
18 questions
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Questions? Get answers from Mystic Lake Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room above the 3rd floor just to be higher up and have a better view.”
 of 5 bubbles kvjneuman, 30 Jan 2017 | Read review
“think twice before booking here.”
 of 5 bubbles Mrmontreal1, 16 Jan 2017 | Read review
“get a room overlooking the golf course”
 of 5 bubbles OnThePlane1, 26 Dec 2016 | Read review
“Ask for a room overlooking the golf coarse, very pretty”
 of 5 bubbles danad545, 5 Dec 2016 | Read review
“Overall, the entire hotel experience was wonderful”
 of 5 bubbles hookedonyanni, 10 Nov 2016 | Read review
5 of 5