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Hilton Garden Inn Rochester Downtown

Booking.comUS$139*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$139*
US$139*
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Hilton Garden Inn Rochester Downtown
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652 Reviews from our TripAdvisor Community

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Showing 647: English reviews
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Fargo, North Dakota
Reviewed yesterday NEW

Everything is overpriced, staff was rude, ask them a question they're recluctent to answer questions. Beds were to hard and uncomfortable. Just wasn't an overall pleasant experience. Next time I will be staying elsewhere.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H2138KTjohnz
Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

My son and I stayed here for a Mayo visit. I was impressed by many aspects of the hotel which went beyond the "perfectly adequate" feelings that I come away with after many hotel stays. 1) Location. This property is located on the Rochester skyway system, so getting to and from our appointments in the rain was easy. (The skyway...

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Helpful?
Thank minnemommy
About Hotel's Favourite Review
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear minnemommy: Thank you very much for staying with us and taking the time to post your comments. We are so glad that you enjoyed our hotel and it's staff. We look forward to having you as a guest again soon! Deb Knox, Revenue Mgr.

Reviewed yesterday NEW

The staff and accommodations are amazing at this location! Don't even think about staying anywhere else. I was a Marriott customer for years and Hilton has converted me after this stay. They went out of their way to make sure my family felt comfortable during the difficult time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 449carieh
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 days ago NEW

Comfortable but not a good value once you add parking fee. Good location but nothing special to set it off from other hotels. Staff didn't handle wedding gift bags as promised. Why agree to promises you have no intention of keeping.

Review collected in partnership with Hilton Garden Inn
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Thank jamespR4150YT
Sheridan, United States
Reviewed 1 week ago

We chose the Hilton Garden because of its close proximity to the Mayo Clinic. We were very pleased with the hotel staff and accommodations in general. Would definitely stay there again. We wanted to be able to walk back and forth to the clinic and were able to do that from the Hilton Gardens.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank T5298AHdonnak
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear T5298AHdonnak: Thank you very much for choosing to stay with us during your first visit to our City. We are very happy to hear that you enjoyed your stay with us and will stay with us again. We hope to see you soon. Deb Knox, Revenue Mgr.

La Crosse
Reviewed 2 weeks ago via mobile

We were in town for a show at the mayo civic center which isn't much more than a block from the hotel. Location was very convenient. The bed in our king room was the worst mattress I have slept on in years. Thin, hard, old fashioned style of mattress that left my husband and I in misery for a day....

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Helpful?
Thank chipeddler
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear chipeddler: We appreciate you choosing our hotel while attending an event at the Mayo Civic Center. I am very sorry to hear about your experience with us. I have sent your post to our General Manager so that he may review it and discuss with our team as to alternative ways to have handled this situation. Again, we are...

Basalt, Colorado
Reviewed 2 weeks ago

This is a very nice hotel. As three star hotels go, this is at the top of the heep. Close to everything, we were there for the Mayo Clinic, and we could not have been more pleased with our stay...I originally wrote a marvelous review, only to find I put the wrong rating!!!

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Helpful?
Thank Eugene C
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Eugene ~ Thank you very much for staying with us. I am so glad that we could message back and forth to clarify your experience with us. We are very happy that you did indeed have a great stay! We look forward to having you stay with us again! Deb Knox, Revenue Mgr.

Dallas, Texas
Reviewed 3 weeks ago

Excellence in every way possible- the food, the room, the bed, the location, the gym. We would have stayed longer but the hotel was booked solid. The employees here are super efficient and friendly. Everything is just perfect.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Elizabeth C
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Elizabeth C: Thank you very much for choosing to stay with us. We are so happy to hear that you enjoyed your time with us that you would have stayed even longer. We hope to have you stay with us again soon. Deb Knox, Revenue Mgr.

Birmingham, MI
Reviewed 3 weeks ago

I have stayed at this hotel several times in the course of visits to the Mayo Clinic for medical services. The location is terrific. But this was a disappointing visit, after several great stays here in the past. I doubt I'll stay here again. My rating of 3 is based on comparing this hotel to past stays as well as...

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Helpful?
Thank 172flyer
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 172flyer ~ I am very sorry to hear that our service did not meet you expectations on this trip. I hope that when you checked in you were recognized for your Diamond status with us? We hope that you will consider giving us another try, but if you are looking at other Hilton options, the DoubleTree by Hilton, across...

Jersey City, United States
Reviewed 3 weeks ago

Very nice hotel and staff. clean, quiet, pleasant. I needed a place to be while my floors were refinished. I live in town. I was so surprised to find a clean and quiet room. very comfortable and great attention to details. I highly recommend this hotel to anyone who needs to come to rochester. Great location too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Judy M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Judy M: Thank you very much for choosing to stay with us while your floors were being refinished. We are happy to have a local visit us! We hope that you will stay with us again or recommend us to friends and family that may visit. Deb Knox, Revenue Mgr.

86 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Rochester Downtown

Address: 225 S Broadway, Rochester, MN 55904-6504
Region: United States > Minnesota > Rochester
Price Range: $204 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester Downtown 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Rochester
#14 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does NOT face Broadway, for a quieter night.”
172flyer, 3 May 2017 | Read review
“Junior suites aren't that great... they have a fairly useless front sitting room and a crammed area for the bed.”
DillonJames, 30 Apr 2017 | Read review
“I have stayed in several rooms on different floors. All are pretty quiet!”
  • Exercise room
983ronm, 5 Apr 2017 | Read review
“Ask for a room that does not face Broadway - the main street in Rochester.”
pright, 28 Mar 2017 | Read review
“Active renovation on 2nd floor - may be noisy during the day.”
Roboduckie, 24 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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