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Hilton Garden Inn Rochester Downtown

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Hilton Garden Inn Rochester Downtown
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620 Reviews from our TripAdvisor Community

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Showing 615: English reviews
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Minneapolis, Minnesota
Reviewed 3 days ago NEW

Tiffany and Aaron were awesome at check in. They made me feel so welcomed and valued as a HHonors member! My room was very nice and being able to walk everywhere inside using the skyway was perfect. All staff was so friendly including the chef who made my delicious omelette in the morning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kjelseyk
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear kjelseyk: Thank you very much for choosing to stay with us and pointing out some great positives of our hotel. I have passed along your comments about Tiffany and Aaron so that they can be recognized for their efforts. Thank you again and we hope that you will choose to stay with us again. Deb Knox, Revenue Mgr.

Minneapolis, Minesota
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

My husband and I were at Mayo Clinic for my 3 day marathon of 21 appointments to see if I could be a kidney donor. We have been back and forth visiting Mayo Clinic over the last 7 1/2 years and stayed at numerous hotels, Hilton Garden Inn was by far the best. The entire hotel has been renovated, second...

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Helpful?
Thank Flickaboy
About Hotel's Favourite Review
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Flickaboy: Thank you very much for staying with us! We are SO glad that you enjoy the renovations! We are glad that after 7 1/2 years you have found your choice of lodging in Rochester. We will see you again! Deb Knox, Revenue Mgr.

Eden Prairie, United States
Reviewed 3 days ago NEW

This is the place in Rochester for friendly, courteous, smiling team members who always take care of the guests. Great accommodations from the room to the pool to the work out facility to breakfast. Great place to stay and attached to the skyway!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W2744OVianp
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear W2744OVianp: Thank you very much for choosing to stay with us. We are very happy to hear that you had another great stay at our hotel. We look forward to having you stay with us again. Deb Knox, Revenue Mgr.

Reviewed 1 week ago NEW

Tiffany is an excellent Hilton employee. She is friendly, and goes out of her way to serve the customer. She is efficient and takes the customers needs very seriously. She is certainly worth every penny she is paid, and probably more!

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Helpful?
Thank Roy M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Roy M: Thank you very much for choosing to stay with us. Yes, Tiffany does a fantastic job. I have passed along your post so that she can be recognized for her efforts. Thank you again and we hope to see you again soon. Deb Knox, Revenue Mgr.

Chino Hills, California
Reviewed 1 week ago

All I have to say is Tiffany! If it wasn't for her, I wouldn't be bragging about my stay. Got to say the entire front desk staff is friendly and nice but Tiffany is awesome! She is extremely knowledgeable about the area and knows how to take care of customers. I watched other guests that were very happy to see...

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Helpful?
Thank Dan G
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Dan G: Thank you very much for choosing to stay with us during your time in Rochester. Thank you very much for recognizing Tiffany's efforts. I have sent her email to her General Manager so that she can be recognized. We are so glad to hear that you will choose to stay with us again. Deb Knox, Revenue Mgr.

Mount Laurel, New Jersey
Reviewed 1 week ago via mobile

Attended a conference in February and again in March of this year. Both times we stayed st the Hilton Garden Inn and both times they wowed our socks off. Rooms are very clean and up to date. Mattress and pillows fairly new and very comfortable. Bed linen changed daily. There's free basic wifi for guests and each room has a...

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Helpful?
Thank Hazel G
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Hazel G: Thank you for continuing to stay with us and for taking the time to post such a great review of our hotel. We are so happy that you like the renovations! I have passed along your post to our General Manager and our Food and Beverage Director so that they can share with the team. We hope...

Burns, Tennessee
Reviewed 2 weeks ago

We were there to go to Mayo and the hotel had a car service whenever it was needed. It also was connected by the sky bridge and the tunnels to the buildings. So the location, convenience and hospitality made it the perfect place for us on this visit.

Review collected in partnership with Hilton Garden Inn
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Thank Wendy B
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Wendy B: Thank you very much for taking the time to post your great comments about your stay. We are very glad to hear that you enjoyed our hotel and we hope that you will choose us again. Deb Knox, Revenue Mgr.

Portland, Oregon
Reviewed 2 weeks ago

I have never experienced better service in any hotel I have stayed in. We were in Rochester on an extended stay for medical reasons. The entirety of the hotel staff members were absolutely attuned to our situation and our needs. They did everything they could to help ease our stay and make it as comfortable as possible. I cannot imagine...

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Helpful?
Thank BabboJ
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear BabboJ: Thank you very much for writing such a glowing review! We really appreciate you choosing to stay with us during your time in Rochester. I have passed along your comments so that our team can see them. We look forward to having you stay with us again. Deb Knox, Revenue Mgr.

Indianapolis, United States
Reviewed 2 weeks ago

This hotel is in a good location for all Mayo Clinic activities and if you are using St. Marys they have a car that will take you there and pick you up. It is also in the downtown area where there are many nice restaurants. Staff was very helpful and friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lindalK2939ES
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear lindalK2939ES: Thank you very much for taking the time to post your comments about your stay. We are very happy to hear that you enjoyed the hotel and found that it was a valuable stay for the price paid. We hope that you will choose to stay with us again soon. Deb Knox, Revenue Mgr.

Reviewed 2 weeks ago

Everything about the hotel is exceptional, and I don't give praise lightly. It was clean, stylish, roomy and most important provides excellent service. The overall ambiance of the hotel is made possible by the award winning management team and staff. The Lobby is as comfortable as a living room with wi-fi, a bar, fresh coffee, cookies and great conversation among...

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Helpful?
Thank Ashley C
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ashley C: Wow! Thank you very much for such a great review. We are so glad that we can do small, but impactful things to make your experience with us great. We look forward to having you stay with us again. Deb Knox, Revenue Mgr.

47 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Rochester Downtown

Address: 225 S Broadway, Rochester, MN 55904-6504
Region: United States > Minnesota > Rochester
Price Range: $203 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester Downtown 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Rochester
#14 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors offer better views.”
 of 5 bubbles BabboJ, 9 Mar 2017 | Read review
“All the room are fresh, spacious, and comfortable. I have stayed on three different floors and was extremely satisfied.”
 of 5 bubbles ashleycQ5911KV, 8 Mar 2017 | Read review
“We like the top floors for the view.”
 of 5 bubbles bteller2017, 8 Mar 2017 | Read review
“Easy access to Mayo Clinic and Central Rochester”
 of 5 bubbles jimg666, 7 Mar 2017 | Read review
“The best rooms are those that face Broadway, however all rooms are great.”
 of 5 bubbles kbrinson5150, 13 Feb 2017 | Read review
5 of 5