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Comfy bed, good coffee, clean room, inexpensive. I was here for three nights last week and was very happy with my room. It's true that they don't change the sheets or clean, at least they didn't during my stay, so I am u sure at...More
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 1 June 2016
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we failed to communicate our housekeeping policy. We provide housekeeping services to guests staying eight or more nights; however, these services are always available...More
I booked a room online for a visit to Mayo Clinic (as an employee). The hotel has recently been remodeled, and everything was very clean. The free Internet is slow, but fine for checking email, etc. (you have to pay to upgrade for heavy use)....More
Thank Sean H
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 31 May 2016
I want to thank you for taking the time to post a review of your stay. It's wonderful to hear that you enjoyed our newly remodeled hotel and that we were able to accommodate your needs with a home away from home experience. I’m thrilled...More
I am a contractor from Louisiana. I stayed with this hotel for 2 months when I first moved up to Minnesota. I was in the military for 7 years before I started doing contract work so I have been in and out of hotels for...More
Thank Joshua H
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 25 May 2016
It is so rewarding to read that you had a home away from home experience. Thank you for your comments. It was truly a pleasure having you stay with us! I'm so pleased to read that you enjoyed our exceptional customer service as well as...More
Nothing fancy. Basic small room with one bed. Limited room service. Room was non-smoking, with a television. Had to request pillows that were not feather (my wife is allegoric). Elevator is rather slow. Grab & go breakfast is rather small or limited.More
Thank SouthDakota S
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 3 May 2016
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a...More
Room 132, one of the few rooms with King size beds. Rooms with two beds are so crowded by the Bed footprint there is little real floor space for moving around the room. Unfortunately, management has limited the number of King rooms for rather inane...More
Thank Robert N
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 16 May 2016
Thank you for sharing your experience with us. I am glad to read that we were able to accommodate your needs with a comfortable stay. I appreciate your comments regarding our king beds and will be sure to share your feedback with our corporate office....More
US$83 - US$119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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