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Just needed a place to stay quick to visit family in the hospital, this was a good deal via Hotwire and a place to lay my head. Didn't need the kitchenette for just two nights but looked like it was useful.My main guide for any...More
1 Thank 5StarTaste1StarBudge
Response from Manager_11525, Manager at Extended Stay America - Rochester - NorthResponded 18 March 2015
I received a copy of your review, and wanted to take a moment to personally respond. It is great that you were able to get away to visit family members Rochester. We strive to provide guests with all the comforts of home, so I am...More
We have stayed at this location 10 to 20 nights per year for about the past 10 years to visit family in Rochester. No more. If we have to cut a few nights to afford something a bit more expensive, we will. Was not impressed...More
I spend three to four months at a time in extended stay hotels every year. This hotel has new mattress and TV's it is due a renovation but for the cost and OUTSTANDING service. I would recommend it to anyone...More
Thank John M
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 20 January 2015
It is so rewarding to read that you had a comfortable and great stay with us. Thank you for your comments. I truly appreciate your comments regarding the our new mattresses and TVs. We are in line for a full renovation coming this year and...More
This was my review via their survey process:
I have stayed at this location 100 nights or more since 2008. This one stands out as lacking its usual luster. A panel was missing from the elevator ceiling. Paper, unprofessional signs were up telling people to...More
Response from Manager_11525, General Manager at Extended Stay America - Rochester - NorthResponded 23 January 2015
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that this time we did not meet your expectations. I do apologize for the slow check in with...More
Dealing with Mayo Clinic health issues we were pleased to have a motel that had a short drive and easy access to the clinic. Scott at the front desk helped with great service. This was a quality stay while in Rochester.
US$81 - US$140 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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