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Have stayed here several times. This visit not the best. Positives are comfortable beds, quiet, and all appliances working well.
A. Tub drain was plugged. Water to our ankles when taking shower.
B. No complimentary water and NO water available for purchase. Small...More
Response from Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 3 weeks ago
Thank you so much for your feedback. I would like to apologize for the inconvenience you had during your stay. I can reassure you that I have notified our maintenance department and they have fixed the plugged drain. Again, thank you so much for letting...More
Checked in using early booking for $94.99 rate for 2 days. Had to extend another night; got same rate . Staff very helpful and courteous- allowed us late checkout due to late appts, and still have access to shuttle till 6pm. Nice clean rooms with...More
Response from Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 28 December 2016
Dear Retired Travelors,
Thank you for taking a moment to share your experience. I am happy to hear you found our rates and shuttle service to your liking.Thank you so much for mentioning my staff. We look forward to serving your travel needs at our...More
We have to stay in Rochester, Mn for radiation treatments 5 days a week for 5 weeks. This hotel has suites available and a shuttle to the Mayo. Being away from home that long with trips home only on weekends is difficult. Makes it easier...More
We had a very nice 5 day stay at the Holiday Inn Express. Our suite was spacious and well equipped with everything we needed. Beds were super comfortable and we appreciated having plenty of pillows. This hotel is very quiet at night. The breakfast buffet...More
Location is great! within walking distance to St Marys Hospital. A shuttle is available hourly for transportation to the Mayo clinic. The staff is friendly and the breakfast is outstanding! We have stayed there in multiple occasions and we will be back again.
1 Thank lnoll
Response from Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 9 December 2016
I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality and we look forward to seeing you again soon.
US$126 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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