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All reviewsunderground parkingmary's hospitalhi expresspancake machineshared parking lotstayed at the holiday innmayo clinicwithin walking distancequiet at nightlocation is greatlate checkouta great stayfree breakfastbiscuits and gravyother hotels in the areaone night staygonda building
My mother and I stayed her before some Mayo visits. It was a wonderful stay. Nice breakfast, friendly staff, and most important . . . a clean room. The location is convenient with being close to the clinics and restaurants. If you are a walker,...More
Response from Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 27 October 2017
Thank you so much for staying with us. We are close to the medical facilities or like you said we do have a free medical shuttle. We hope that we can be your home away from home soon again!
We stayed in a suite. Very clean and updated. The suite does not have a separate room or separate TV. It is only separated by a stub wall about 3 feet wide, otherwise one big open room. Check in fast and friendly. Staff very helpful....More
The hotel was easy to find, got a good night sleep and did not hear any dogs. I did not know this was a pet friendly hotel until we arrived as my friend booked the rooms, but we did not hear any barking during our...More
Very clean and up to date hotel. Beds were comfortable, room was clean and spacious, bathroom updated and a solid breakfast buffet. Check-in was a breeze and the staff was very friendly. I got a great night sleep and enjoyed my brief stay here.
Have stayed here several times. This visit not the best. Positives are comfortable beds, quiet, and all appliances working well.
A. Tub drain was plugged. Water to our ankles when taking shower.
B. No complimentary water and NO water available for purchase. Small...More
1 Thank Jimm8117
Response from Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 25 June 2017
Thank you so much for your feedback. I would like to apologize for the inconvenience you had during your stay. I can reassure you that I have notified our maintenance department and they have fixed the plugged drain. Again, thank you so much for letting...More