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DoubleTree by Hilton Rochester / Mayo Clinic Area

1,023 reviews
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Traveller (50)
Room & Suite (56)
Dining (8)
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,023)Write a Review
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar servicecomfortable roomseasy accessconvenient locationstarbucksmnvaletconference
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11 - 15 of 1,012 reviews
Reviewed 16 January 2018

I enjoyed my stay at the Doubletree in Rochester. Friendly staff, great restaurant, clean room with very close proximity to Mayo Clinic. The elevators were fast. I appreciated the additional attention due to my Hilton Honors status. Immediate access to skyways. There are many other...More

Review collected in partnership with DoubleTree by Hilton
Thank CPGuier
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 16 January 2018

Dear CPGuier: Thank you very much for choosing to stay with us during your time in Rochester. We are very glad that you enjoyed the hotel and that you took the time to post your comments. We hope you will choose to stay with us...More

Reviewed 10 January 2018

We had our wedding ceremony and reception at the DoubleTree and the experience was great! Staff was very accommodating to me and my now husband, along with all of our guests. I would recommend them in a heartbeat!

Review collected in partnership with DoubleTree by Hilton
Thank _AnderKell_17
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 11 January 2018

Dear _AnderKell_17: Thank you very much for choosing the DoubleTree for your wedding. We are so happy that we would help make your day great for both you, your husband and your guests. Congratulations! Deb Knox, Revenue Mgr.

Reviewed 10 January 2018 via mobile

With temperatures near 30 below wind chill, DoubleTree made us feel warm with their hospitality. Very calm and clean hotel connecting to many restaurants and hotels via skywalks. Excellent location, center of town in walking distance to very cool bars and eateries. Very good value!More

Thank Phil R
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 11 January 2018

Dear Phil R: Thank you for having your team stay with us for the Clash Tournament. We are so glad that we could help make your time in Rochester a good one, especially with the cold temperatures. We hope the team will stay with us...More

Reviewed 10 January 2018

And you can splurge a little, this is a very nice place. The staff is very helpful and helpful. The beds are comfortable and it was quiet with the exception of the occasional siren of EMS, but it’s near the hospital so it should be...More

Review collected in partnership with DoubleTree by Hilton
Thank Joyce H
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 10 January 2018

Dear Joyce H: Thank you very much for choosing to stay with us during your time at the Mayo Clinic. We are glad to hear that you enjoyed the hotel and it's location. We hope you will choose to stay with us again. Deb Knox,...More

Reviewed 9 January 2018

Chuck was there to great USA do help us with multiple different needs. Front desk staff took care of us quickly and efficiently. The room, like always was fantastic. Our room electronic entry door was not working correctly. They had someone there to fix it...More

Review collected in partnership with DoubleTree by Hilton
Thank kevinsD2042BA
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 10 January 2018

Dear kevinsD2042BA: Thank you very much for staying with us. We are very happy to hear that our staff took care of your needs while you were at the hotel. We hope you will select us again should you return to Rochester. Deb Knox, Revenue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$170 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$170 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
29 August 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
18 August 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
23 December 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
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12
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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