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SpringHill Suites Rochester Mayo Clinic Area/Saint Marys

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SpringHill Suites Rochester Mayo Clinic Area\/Saint Marys
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514 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Mpls
Reviewed 21 June 2016

Rooms are nice with extra space than a regular hotel room. The location is great! You can walk to a variety of restaurants and snack places as well as Caribou coffee. The continental breakfast offered was all we needed each morning.

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Helpful?
Thank Amanda S
SpringHillRochester, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for your feedback on your recent stay with us! We are pleased that you enjoyed your stay and hope to see you again if you visit the area in the future!

Venice
Reviewed 20 June 2016

Desk staff was great. Room well appointed and very clean. Breakfast choices were awful. Only one waffle maker(long wait) . Eggs cold. Sausage terrible. Cereal and fruit saved the mornings. Just not as good as other Springhill Suites.

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Thank James G
SpringHillRochester, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for taking the time to review our hotel, your opinions are important to us! We pride ourselves on providing the best experience possible to our guests and while our staff met your expectations we sincerely apologize that our breakfast did not. I have passed this information on so that it can be improved upon and hope that you...

Albertville, Minnesota
Reviewed 20 June 2016

My only suggestion would be to get rid of the sausage links for your breakfasts. Patties were great - links were not good. Thank you to the staff! They were awesome all around - every single one I encountered! If definitely stay again.

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Thank mnswede55301
SpringHillRochester, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for taking the time to leave a review on Trip Advisor! We appreciate your suggestion and are pleased to hear that our staff made your stay a pleasant one. We look forward to seeing you again!

Deer Park, Illinois
Reviewed 19 June 2016

Noisy, very cheap towels and linens, small room, and considering all rooms are the same, not worth the money at all. Called downstairs to front desk twice within the same day and both times, there was no answer??? Not at all what I expected in spite of apologies and monetary compensation by manager. Needs massive upgrades

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Thank ASM129
Ryan M, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for again sharing your feedback. I appreciate you bringing these matters to my attention in person while you were with us. Again, we are sorry you did not enjoy your stay with us.

Des Moines, Iowa
Reviewed 17 June 2016

After reading reviews and hearing from friends what a nice place this Springhill Suites is, we were surprised to find that it was dirty and dated. The staff was very friendly, but that didn't make up for the disappointing look of the place. This facility has seen lots of hard wear; it's time for an update and a major hosing...

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Helpful?
Thank jred922
Ryan M, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for taking the time to reflect on your recent stay with us. We are sorry to hear that you did not enjoy your stay with us. I have shared your feedback with my team and we will continue to push ourselves to make the hotel a better place for all our guests. Thank you again, for your review.

Poland, Ohio
Reviewed 16 June 2016

I think your team at this property does a GREAT job! The front desk personnel are very helpful and friendly! They made my visit to this location a great experience. Kudos to the front desk team! I will stay at this location again on my next visit to RST.

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Thank vsabatino
SpringHillRochester, Public Relations Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thanks for your review! We might be partial, but we think we a pretty great job as well. It was our pleasure to be able to serve you during your visit. We are looking forward to your return already!

Grand Haven, Michigan
Reviewed 14 June 2016

We always stay at Spring Hill Suites when in Rochester Minnesota. We are usually there for the Mayo clinic and want a place that is used to dealing with patients and their needs. The staff is fantastic especially the girls at the front desk! Our only issue the last couple time we have been there was housekeeping forgetting the room...

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Thank Julie M
Ryan M, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for your taking the time to leave a review on the SpringHill Suites! We are happy to hear that you enjoyed your stay with us. I have shared your feedback with our housekeeping supervisor and ensure you we are working with our team to make sure we are not skipping rooms. Thank you, again, for your feedback on...

San Rafael, California
Reviewed 14 June 2016

The staff was really nice especially at the front desk. A nice selection of food was offered for breakfast and having free parking was a bonus. The room was clean and had nice toiletries. We liked the accommodations but the wall-mounted A/C unit groaned every time it turned off. It was so noisy we couldn't leave it on during the...

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Thank sharlene_hassler
Ryan M, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your A/C unit kept you up all night! Thank you for bringing this matter to our attention. I have shared this with my team and we will see if we can correct it going forward. Again, thank you for staying with...

Omaha, Nebraska
Reviewed 13 June 2016

We were there for 4 days and three nights for a baseball tournament. The girls at the front desk were awesome!!! Even arranged transportation of our players to the field for our early game. Amazing staff!!! Thank you!

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Thank mike s
SpringHillRochester, Front Office Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thanks for your awesome review! Our staff does a pretty bang up job with things like that! Good luck to your team the rest of the baseball season!

Spring grove
Reviewed 11 June 2016

The room was bigger than I expected. It was clean and just what we needed. Great variety of breakfast food. The front desk ladies were very helpful, friendly and very willing to share local info as well as help to navigate the area for mayo. The shuttle was convenient and made the commutes to the clinic less stressful. I was...

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Thank C2796MVheidib
Ryan M, General Manager at SpringHill Suites Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for your recent review on TripAdvisor! We are glad to hear that you were pleasantly surprised by your room and we hope to have you back if your ever in need of a room while in Rochester!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Each spacious studio suite features separate sleeping, eating and working areas. Amenities include Complimentary High-Speed Internet access, a pull-out sofa bed, pantry area with mini-refrigerator, microwave, in-room coffee, a large desk and 2-line telephones. We'll get you started each day with a complimentary breakfast buffet. Free local calls, business center, free parking and free Mayo Clinic and airport shuttles. Located across from St. Marys Hospital. ... more   less 

Additional Information about SpringHill Suites Rochester Mayo Clinic Area/Saint Marys

Address: 1125 2nd St SW, Rochester, MN 55902-1936
Region: United States > Minnesota > Rochester
Price Range: $191 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Rochester Mayo Clinic Area/Saint Marys 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Springhill Suites Mayo Clinic Area/St. Mary`s Hotel Rochester
Springhill Suites Rochester
Rochester Springhill Suites
Hotel Style:
#9 Romantic Hotel in Rochester
#9 Family Hotel in Rochester
#19 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Rochester Mayo Clinic Area/Saint Marys staff and other travellers.
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Questions? Get answers from SpringHill Suites Rochester Mayo Clinic Area/Saint Marys staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator and electrical room and on 2 mid floor because elevator does not always work.”
 of 5 bubbles japple9488, 9 Feb 2017 | Read review
“The parking spaces are tight, if you have a larger vehicle, I would inquire at the front desk as to where you should park.”
 of 5 bubbles TravelWithSara, 28 Nov 2016 | Read review
“Room was clean and neat. No complaints”
 of 5 bubbles D4985HScharlesb, 22 Nov 2016 | Read review
“Make sure adequate towels”
 of 5 bubbles Y5683EYthomasm, 7 Oct 2016 | Read review
“May want to put a skirt on the bed ”
 of 5 bubbles mhutch82, 30 Sep 2016 | Read review
5 of 5