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All reviewsold chicagofront deskroom was cleanthe maintenance manin townno elevatorrecommend this hotelpool and hot tubbiscuits and gravycheck in was quickfirst floorthe breakfast areagreat staydesk staffwafflesconvenient locationfresh fruit
Wow what a place to stay!! The staff was amazing!! So helpful to all my needs! They were so polite and accommodating to my every needs! The complimentary breakfast was awesome!! It felt like I was staying at home! Nice job St cloud quality Inn...More
Thank Jason S
Response from stcloudqualityinn, General Manager at Quality InnResponded 3 March 2017
Dear Valued Geust,
Thank you kindly for sharing such a wonderful review! It's great to see our hospitality made you feel like home. I will be sure to share this with the entire staff! Thank you!
"Quality, Every Guest, Every...More
The room is very small, dirty, and creepy. You feel as though you are walking into a funeral home the moment you step into the hotel. Constant weird odor and stench throughout the whole building. The employees had a meeting in the breakfast area as...More
Thank Holly H
Response from stcloudqualityinn, Assistant General Manager at Quality InnResponded 27 February 2017
I want to apologize for your recent stay at our hotel. I would like to discuss your experience in a little more detail.
I was unable to locate your reservation in order to contact you. Could you please call the front desk at...More
We booked 8 rooms for family gathering. We had difficulty checking in (45 minutes for 3 of 4 couples), hotel is not clean, staff is rude. Do not stay here if you want to enjoy your weekend. Ridiculous experience.More
Thank Trevor H
Response from stcloudqualityinn, General Manager at Quality InnResponded 23 February 2017
Dear Valued Guest,
I tried to reach you by phone yesterday to discuss your review and experience at our hotel and left you a voicemail with my direct line. I take all our guests reviews very seriously and use the feedback to improve our hospitality....More
Stayed during a wedding. Bed were comfortable. Light in our room flickered really bad giving it a creepy feeling :).
Pool was on the cooler side but clean. Housekeeping staff was friendly. Main issue we had was a non customer hanging out in the lobby...More
1 Thank Kel A
Response from stcloudqualityinn, Assistant General Manager at Quality InnResponded 19 February 2017
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so...More
The employees of the Quality Inn were very nice and pleasant. The rooms were very average at best. The pool area was nice and clean. The adjacent Old Chicago was added plus. Nothing about the overall stay was bad. But the hotel is showing its...More
Response from stcloudqualityinn, Assistant General Manager at Quality InnResponded 12 February 2017
Dear Valued Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More