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The room was satisfactory. Clean. Lighted spot for the luggage. A comfortable chair, but no ottoman (which I like). The bed seemed older, worn, lumpy. It wasn't horrible, but it wasn't particularly comfortable either. The check-in was cheery and well handled. Food options were good....More
Spent a night here following a family Christmas gathering which was also at the hotel. This hotel was pretty busy as there were many guests taking advantage of the pools and the public spaces. At least 2 hockey teams were lodging there that night. Our...More
Thank Liam R
Response from Kerri B, General Manager at Holiday Inn Express St. CloudResponded 26 December 2017
We are so glad you had a "delightful" stay with the hotel being busy, "finding rooms quiet" can be challenging with teams. Thank you for the review and we hope to see you again in the future.
Kerri, GM & Staff
The room had no microwave but one was delivered to us very quickly upon request. Slight problem with the refrigerator as it froze all our food even on the lowest setting. Also, the bathtub plug kept shutting so I had to put something underneath it...More
Very friendly and accommodating staff. Rooms were nice and clean, comfortable beds and pillows, pool area is nice, and the breakfast was good.
We had the suite so it was nice a spacious.
Only down side was our toilet seat was very loose and I...More
Response from Kerri B, General Manager at Holiday Inn Express St. CloudResponded 14 December 2017
Thank you NanLt8 for taking the time to review our hotel. We are so glad to hear you will "definitely stay" with us again. Safe travels........
Kerri, GM & Staff
I've found them to be very very helpful - seeing to every need that's arisen
I would definitely stay here again.
I found the surrounding area to be very dog friendly - lots of safe sidewalks
both rooms I occupied were quiet and inviting. The...More
Response from Kerri B, General Manager at Holiday Inn Express St. CloudResponded 8 December 2017
We are so excited to hear your "loooong stay with" us was good and that you would stay with us again. It is so hard staying an extended length if time somewhere other than your home. Thank you writing a review dkcharms!
Kerri, GM &...More