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DoubleTree by Hilton Hotel St Paul Downtown

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Traveller (66)
Room & Suite (43)
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Overview
  • Excellent31%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“cookies”(85 reviews)
“double tree”(56 reviews)
“wedding weekend”(10 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from DoubleTree by Hilton Hotel St Paul Downtown
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel St Paul Downtown
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (900)
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11 - 15 of 889 reviews
Reviewed 11 March 2018 via mobile

We were in town for an expo and were happy to stay here!! Mr Vargas, a new employee made out stay.... he was hilarious and even extended his kindness by paying for a drink in the bar and we paid it forward to the waitress......More

Thank 829kimberlyp
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 14 March 2018

We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you enjoyed your experience with us at theDoubleTree by Hilton St Paul Downtownand that Mr....More

Reviewed 9 March 2018

I have stayed at this hotel over 10 times in the past 3 years and have always been impressed with the service. I had 3 employees and my self some sharing a room all on my account. In the middle of the night one of...More

Review collected in partnership with DoubleTree by Hilton
Thank Steveb0224
Response from Miri L, On Behalf of Management at DoubleTree by Hilton Hotel St Paul DowntownResponded 13 March 2018

Dear Steveb0224 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

Reviewed 22 February 2018

The room itself was okay. The view was poor, looking out over a ballroom. And the temperature could not be regulated. It was over 85 degrees in our room, quite uncomfortable. We finally figured out to just shut the whole system off, and this offered...More

Thank Michael F
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 25 February 2018

Thank you for your review of the DoubleTree by Hilton St Paul Downtown! Your feedback means a lot to us. My sincerest apologies with regards to the Fire Alarm. It was unfortunate that the action of one person disturbed the entire hotel. I understand your...More

Reviewed 17 February 2018 via mobile

Checked in and we were immediately kicked out of our room for 2 hours because they were redoing the internet wiring on the floor. Went to desk and they were fully aware. Why were we given this room if it was under construction? We were...More

Thank Jody W
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 19 February 2018

Dear Jody, Thank you for taking the time to share your feedback with us regarding your most recent stay. In the unusual event we are made aware of a concern; we respond immediately to the situation and take the appropriate steps to remediate the problem....More

Reviewed 10 February 2018

A one-night business trip stay in the Doubletree was a disappointing experience. The spartan room would have been acceptable if not for the cobwebs hanging down over the bed, noticed when I went to sleep. The ballyhooed digital key did not work, but the card...More

Thank DCPeople
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 11 February 2018

Thank you for staying with us at DoubleTree by Hilton St Paul Downtown. Thank you for your review. Your feedback means a lot to us. I am glad to hear that there were many aspects to your stay that were great! However, I'm sorry to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$137 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (66)
Room & Suite (43)
Dining (19)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Mbryantpc
9 February 2018|
AnswerShow all 6 answers
Response from Bryan C | Reviewed this property |
Not really. Due to the cold weather and distance, I'd take an uber, taxi, or even the hotel shuttle.
1
Vote
Tina S
21 September 2017|
AnswerShow all 3 answers
Response from s2mc | Reviewed this property |
Oh, and I almost forgot. The Doubletree does have a shuttle that operates on demand around the downtown area. Check with the hotel to see if it will be available late night after your concert.
1
Vote
Cindy W
16 March 2017|
AnswerShow all 2 answers
Response from Dave425 | Reviewed this property |
I think we were on the 5th or 6th floor, and had a nice downtown view. I think it was on the north side, but not sure.
0
Votes
Room Tips
"higher floors have better views. Rooms closer to the elevator are warmer"
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"Ask for a room that faces the city and not their ballroom."
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"ask for a room away from the lifts."
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"Ask for a view of the Mississippi river - it's so pretty!"
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