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Hotel Metro

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188 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Hibbing, Minnesota
Reviewed 9 May 2015 via mobile

I stayed here because all of the downtown St. Paul hotels were already full, so I was a little skeptical at first. When we arrived I was pleased to find out that they had a complimentary shuttle that goes within a ten mile radius of the hotel, this was so nice instead of having to take a taxi to the...

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Helpful?
Thank Alicia W
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you for your review of our hotel. We are glad that you enjoyed your stay with us for the Wild game! We take pride in providing great amenities, like our shuttle to downtown. We are very happy that you were able to enjoy this amenity! We are also glad that you enjoyed your upgrade! We love...

Reviewed 25 April 2015 via mobile

Very courteous staff and the facility is very clean. Rooms are quiet, and the furnishings and carpet are quite new. All the basics are well done. Great lounge downstairs. The bartender and local patrons were quite friendly. Menu isn't very extensive but the selection is good. For breakfast, order off the menu. The buffet was room temp.

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Helpful?
Thank Wickedroadwarrior
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you very much for your review. Our staff is thrilled that you enjoyed your stay with us! We are excited that you enjoyed the staff, cleanliness, restaurant and bar! We take pride in providing a friendly, clean atmosphere at our hotel, and we are glad that you experienced both. I will be forwarding your review to...

Roseau, Minnesota, United States
Reviewed 26 March 2015 via mobile

A group of us stayed here during high school tournaments. The shuttle service was excellent and very convenient to use. The teenagers felt very comfortable using this service. The rooms were standard Holiday Inn with standard bathrooms. Overall clean hotel rooms. We booked 3 club level rooms but that meant nothing. The club level hospitality room was under construction. Would...

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Helpful?
Thank Paula L
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and our shuttle service. I apologize for the lack of communication about the executive level. We will be looking into changing the information for people making reservations. Thank you for bringing this to our attention. Once again, thank you for your...

Winona, Mn
Reviewed 4 March 2015

Starting with reservation - 800# that wants you to go through a computer - hard to get a human. When you do - they try to sell you on more trips - wasting your time. Arrival: Line - I was 2nd in line. New Guy comes to counter - takes 3rd person in line. HELLO? AM I INVISIBLE!? Room: Door...

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Helpful?
Thank JustSkippy
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I apologize for the experience that you had at our hotel. I apologize for the issue with reservations. We will be checking with our central reservations line to see how we can improve upon making reservations. I also apologize for the issue at check in. Our desk...

Farmington, Utah
Reviewed 26 February 2015 via mobile

I went on a quick one night business trip. The hotel was great. The breakfast was pretty good, but the breakfast potatoes were a bit over done and dry. The room was nice and clean. The only problem there was the bath tub faucet dripped none stop. I just kept the door closed and could barely hear. Great overall.

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1Thank TakeHerWithMe
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We value all guests' opinions, and are glad that you were able to share yours. We are thrilled that you overall enjoyed your stay. We strive to make every guest's stay a great one! Thank you for letting us know about the issue with the potatoes. I will forward...

Miami Springs, Florida
Reviewed 2 February 2015

I stayed at the Holiday Inn East for three nights. The price and quality of the Holiday Inn was satisfactory. The housekeepers and front desk staff were very nice and very friendly. My request for additional towels at 5am in the morning was met very quickly. With such prompt service I shall return to this hotel on my next visit...

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Helpful?
1Thank Bob B
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you for your kind review of our hotel! We are very grateful that we were able to provide a great stay for you! We are thrilled that you found our staff to be friendly and accommodating. It is our goal to provide a great, comfortable stay for our guests, and are glad that you experienced this!...

Kasson, Minnesota
Reviewed 1 February 2015 via mobile

Checked in on Friday night around 8:30. We dropped our bags inside the room and went to an event. We returned after 10 and got ready for bed. Found that the shower had standing water in it and although irritating I figured we'd deal with it in the morning. Then we headed to sleep and upon crawling into bed we...

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1Thank Roger B
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you very much for your review. This review helps us improve our service and overall quality of our hotel. In no way is the issue with your bed and tub drain acceptable, or a normal occurrence at our hotel. I apologize that you had to experience this. I will be having discussions with the employees on...

Windom, Minnesota
Reviewed 24 January 2015

I made reservations for my son at the Holiday Inn East because he was going to the wild game with his fiance. I stay there often because of the great staff. After the wild game my son had an allergic reaction to something at about midnight. The big guy(he has been a shuttle driver for a along time) left his...

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Helpful?
1Thank Patricia B
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you very much for your kind review! We are excited to hear that our shuttle driver went above and beyond to ensure your son got the medicine he needed for his issue. I will be sharing this review with him, and let him know how much you appreciated this gesture. We are also grateful that you...

Singapore
Reviewed 19 January 2015

Stayed for 2 weeks at Holiday Inn on business trip. Room is big and bathroom is very clean. Bed was very comfortable. Housekeeping kept the room clean and left little notes everyday. It was a very nice touch. Breakfast was good, there was a good variety of fruits in the morn. The hotel is near restaurants and grocery store. I...

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Helpful?
1Thank liewb
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you very much for your review. We love having our extended stay guests! We are very happy that you enjoyed your stay! I will be letting each department know that we have satisfied another guest! We are also glad that you enjoyed our breakfast. We take pride in having a great breakfast in our restaurant to...

Reviewed 20 December 2014 via mobile

We stayed here while going to a Wild game. It was as to be expected. Good shuttle. I ended up driving to a grocery store to get breakfast in the morning because there wasn't a continental breakfast. If we would have ate at the restaurant it would have costed a fortune for four people.

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1Thank Knots15
Paul H, Front Office Manager at Hotel Metro, responded to this review

Dear Valued Guest, Thank you very much for your review. I am glad that you had a good stay overall. We are a full service hotel with a restaurant, so we do not offer continental breakfast. I apologize for the lack of communication when making the reservation. We do offer either our buffet, or off the menu. Also, if there...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hotel Metro

Address: 2201 Burns Avenue, Saint Paul, MN 55119 (Formerly Holiday Inn St. Paul-I94-East (3M Area))
Region: United States > Minnesota > Saint Paul
Price Range: $126 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn
Hotel Style:
#3 Romantic Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metro staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hotel Metro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room......in another hotel.”
JKBOPB, 3 Oct 2016 | Read review
“Probably away from the Interstate.”
BonVoyage2U, 12 Sep 2016 | Read review
“Your next venue should be at Holiday Inn... Ask for Tracy Jo”
constancer729, 10 Aug 2016 | Read review
“I've stayed here twice and so far have not found any road noise or other issue that would be useful. Having stayed on higher level floors, I found wait times for elevators to be generally convenient.”
peterm653, 23 Jul 2016 | Read review
“Splurge on the suite, exceptional quality.”
912pickles, 18 Mar 2016 | Read review
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