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Beautiful setting and in a great small town. The hotel sits at the top of a small hill in the middle of town and has been a destination for many years. We really went for the special dinner in the Matterhorn room. Five course Fondue...More
We spent one night with 3 other couples at the Inn. We stayed in room 201 in the newer part of the hotel. Room was ok and clean, but smelled stale and the king bed was too soft. The towels were thin and worn. Two...More
My rating of this hotel is actually a 3.5 but since that's not an option we'll round up. It is pretty much exactly as I expected based on the other reviews that I had read. I traded charm for quality and stayed in one of...More
Location is great in Stillwater. I like old historical charm but this was a little too Victorian for me. Looked like an old Grandmas place and the lobby furniture was in the same condition.Sorry Grandma. And it's all over the place with decor. The newer...More
Phone reservation made in April 2015 for September 2015, no verbal mention of "cancelation penalty" to be paid regardless of any emergency. Email confirmation lost in junk mail with the message of the Inn's "cancelation penalty". I canceled reservation via phone August 2015 more than...More
Response from LowellInn | Property representative |
I'm sorry our guest felt obligated to post this. They called days after their departure to let us know they left the bag. It was in a very inconspicuous location when found. I was informed that the guests were contacted and... More
I'm sorry our guest felt obligated to post this. They called days after their departure to let us know they left the bag. It was in a very inconspicuous location when found. I was informed that the guests were contacted and the bag and cover has been mailed back to them. And yes, we trust our housekeeping staff with our guests valuables. I understand the cover had a strong personal attachment, and hope they get many more years of enjoyment fro it.