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Seven Clans Casino, Hotel & Indoor Waterpark, Thief River Falls

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Traveller (20)
Room & Suite (4)
Pool & Beach (1)
Overview
  • Excellent6%
  • Very good18%
  • Average27%
  • Poor16%
  • Terrible33%
Travellers talk about
“get away”(7 reviews)
“deluxe room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
All hotel details
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Reviews (128)
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128 results
Traveller rating
8
24
35
21
40
Traveller type
Time of year
LanguageEnglish
8
24
35
21
40
Show reviews that mention
All reviewsget awaydeluxe roomplayers club cardlots of funwell worth the pricedining room isan extra chargeloved the water parksmoke freehot tubweekday
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1 - 5 of 128 reviews
Reviewed 4 days ago via mobile

I don’t even know where to start. It was such a bad experience we had right from the time we walked through the doors. Took us 2 hours waiting in the lobby way after room was supposed to be ready and then they said didn’t...More

Thank Chris S
Response from Nicole G, General Manager at Seven Clans Casino, Hotel & Indoor Waterpark, Thief River FallsResponded 3 days ago

Dear Chris S, While we appreciate your candid review, it is important to share that as an organization we absolutely do care. We care so much that we have listened to our guests feedback and are currently in the midst of a complete hotel renovation....More

Reviewed 6 days ago via mobile

We took advantage of the Good Neighbour deal of $39.95 per night because we are Canadian. With a hunting or fishing license or status card the price drops to $34.95. They give you $7 for free on your players club card to spend in the...More

Thank littlemommy27
Reviewed 1 week ago

Have not been for 5 months and there are many changes. They are renovating all the rooms. It looks like they are gutting the rooms and the pictures show them completely doing a new design.. I kind of liked the rustic look but this is...More

Thank Louise B
Reviewed 1 week ago

customer service was unprofessional and rude. I was called and asked if i would like to have a block rate given to our group but Iwas then charged for the full rate. I was only given the lower rate after I complained about being charged...More

Thank ridlon15
Reviewed 2 weeks ago

The only good thing was the room rate. From there it goes down hill. Like other guest said could not check in before 3 even though room was ready. And the staff were not friendly. In fact rude & clued out. Only 1 slide was...More

Thank buckie2018
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Casino and Gambling
Heated pool
Indoor pool
Details
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (20)
Room & Suite (4)
Pool & Beach (1)
Questions & Answers
Ask a question
Maplethederpycat
2 July 2017|
AnswerShow all 2 answers
Response from Jordan K | Reviewed this property |
No not that I know of because it can be terrible if that happened
1
Vote
Lowell A
28 December 2016|
AnswerShow all 3 answers
Response from Melanie C | Reviewed this property |
I'm assuming you ment to say was that you spent $200. In 20 minutes? They have the saying "The house always wins" I know it's hard too loose so much money so quick .
0
Votes
darlene n
2 March 2016|
Answer
Response from Minnesota218 | Reviewed this property |
I stayed back in October. the staff was ok. but not going out of their way to be nice. the lifeguards don't pay attention to whats going on. the room was ok. the bathroom didn't lock and it smelled really bad but that's... More
0
Votes
Room Tips
"Don not stay at Seven Clans Casino Resort Hotel - run as fast as you can away and find another hotel to stay..."
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"skip this hotel"
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"check out their websites for discounts"
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"Make sure you don't get the room near the garbage compactor."
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