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The hotel itself is what you would expect from Holiday Inn Express - clean rooms, well organised and a disappointing breakfast.
Despite this my colleagues and I come back again and again to this hotel for its location for business and the great bar Jimmy's...More
There was nothing wrong with our stay or the place except the rooms are a little small . they have a decent hot breakfast . the rooms were nicely appointed just very average. The hot tub was a little hot for me but not by...More
Response from Monica R, General Manager at Holiday Inn Express Vadnais HeightsResponded 27 October 2016
Thank you for your feedback, we really appreciate it. I'm glad you enjoyed our breakfast and convenient Jimmy's. I'm sorry you found everything else just average, but am glad you would choose us again.
We look forward to your next stay.
We had a wedding block reserving appx 40 rooms. Sales manager was very nice, however guests were repeatedly told there were not any rooms left even though upfront I was assured they could accommodate all of our guests, and would continue to add more blocks...More
Response from Monica R, General Manager at Holiday Inn Express Vadnais HeightsResponded 26 October 2016
Thank you for your honest feedback. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are making necessary changes with our staff to ensure this does not happen again.
I know our Director of...More
It's a clean and reasonable Holiday Inn express. Nothing fabulous and nothing disgusting. I'd stay here again without hesitation.
The only tiny complaint is that 1 bar of soap for the shower and sink for 2 days was a little annoying. On the other hand,...More
Response from Monica R, General Manager at Holiday Inn Express Vadnais HeightsResponded 13 October 2016
Thanks for your feedback. I'm glad you enjoyed your stay. Sorry there wasn't an extra bar of soap, definitely something we can add.
Thanks again for your comments and we look forward to your next stay.
I am on a project for work and I have the opportunity to try different hotels in the area. For the price, this is the best hotel in the area! Comfy beds, crisp sheets and the quiet rooms. Breakfast is an added treat. For dinner,...More
Response from Monica R, General Manager at Holiday Inn Express Vadnais HeightsResponded 10 October 2016
Thanks for the great comments, we really appreciate it. I'm glad you enjoyed our comfy beds and quiet rooms.
Thanks again and we look forward to your next trip.