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Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel

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9840 Norma Ln, Woodbury, MN 55125-4835
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (20)
Room & Suite (27)
Dining (11)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 9 hotels in Woodbury
Location
Cleanliness
Service
Value
Stay at the Holiday Inn Express Hotel and Suites St. Paul/Woodbury, fresh from a million dollar renovation. Enjoy our newly expanded Express Start breakfast area and business center. As a guest at Holiday Inn Express Hotel and Suites St. Paul/Woodbury, we have thought of everything to make your stay the very best. Starting with our complimentary hot deluxe Express Start breakfast, our 100 room hotel includes whirlpool, fireplace, one and two room suites with refrigerators and microwaves. We are a 100% non-smoking hotel. During your visit to the Holiday Inn Express Hotel and Suites St. Paul/Woodbury enjoy our indoor pool/whirlpool, exercise room and free wireless Internet. Feel refreshed with our new bathroom design, including our new custom shower heads made by Kohler, and our new J.R. Watkins bath amenities. Holiday Inn Express Hotel and Suites St. Paul/Woodbury is conveniently located near 3M's World Headquarters (4.2 miles), Afton Alps (10.4 miles), Downtown St. Paul including the St. Paul River Centre, Xcel Center and State Capital (10.5 miles), and Minneapolis/St. Paul International Airport (MSP) (21.6 miles). Several shopping malls in Woodbury including, Woodbury Lakes with 57 stores, Tamarack Village, and Mall of America.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
77Reviews0Q+A12Room tips
Traveller rating
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  • 8
  • 9
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Popular mentions
BigWGJ wrote a review May 2021
Shorewood, Minnesota35 contributions20 helpful votes
I’m a Gold Plus member with IHG and Lavette upgraded our room! She was the epitome of professionalism, as were all personnel LAR the hotel. I stay in a lot of hotels and Lavette made our experience enjoyable and made us feel important!
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Date of stay: May 2021Trip type: Travelled with family
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Pat I wrote a review Oct 2020
2 contributions1 helpful vote
Unkempt and complete disregard for COVID safety. We limited our stay and recleaned upon arrival. Staff and guests not masked. Desk staff seemed to indicate that this was a corporate attitude, not necessarily a local or isolated disregard.
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Do not stay if you have any regard for COVID concerns!
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Gary W wrote a review Oct 2020
32 contributions26 helpful votes
The grounds were filthy; leaves and cigarette butts around the entrance, and leaves and trash in the lobby and elevator. I spent maybe five minutes near the front desk, and during that time two customers complained, and wanted to change their room. There were probably 15 mold spots on the ceiling above the shower. Very noisy at the north end of the building as it's very near I-94.
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: A room on the south side of the building away from I-94
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1 Helpful vote
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Response from Alejandro Castilleja, General Manager at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel
Responded 10 Oct 2020
Hi Gary, Thank you for your response, typically this is not the experience that our guests have come to experience here. Please contact me at 651-702-0200 or at mspwbgm@gmail.com so that we get more feedback about your stay. Thank You
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packerbeer wrote a review Jul 2020
114 contributions70 helpful votes
The room overall was clean and spacious. Bed was really comfortable and had nicer pillows that did not go flat when you laid your head on it. The shower ceiling though, I think had the start of mold. There were grey/black spots and it seemed like there was a crack as well. Did not notice till the next morning when went to take shower. Did mention when we checked out. Pool was nice, though the hot tub was out of order. Wish they would put that on the website as was really looking forward to that after a heavy day of driving. Breakfast, well, we are in Covid, was well, yeah. Not much of a selection, you could have an egg omelet, no toast, juice, yogurt, cinnamon roll or an orange. That was it. Like I said is Covid time frame and they are going the best they can with what they have to do to follow rules. At least it was something, had been to others that say they have breakfast and have nothing. So i guess, it is what it is. Would stay here again though all things considered. Like the title says, had a fantastic night sleep.
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Date of stay: July 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
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Jason D wrote a review Feb 2020
Lawrence, Kansas385 contributions61 helpful votes
Was very disappointed in the stay. Overall the hotel is okey but needs updating and repairs. Disappointed in staff and overall friendly atmosphere. Front desk person (female) during day shift could use a makeover on customer awareness and service. Had unresovled issues and service is not what I am used to from a Holiday Inn Express Checked in and first room had running toilet that would not flush. Was moed to another room and that room had outlets that did not work so had to unplug Microwave and other things to get plugs that worked. Called front desk and told her i will stay in room but please have manager next day know the issues and possible adjust rate. Never heard from anyone. TV in Fitness room did not work said no connection. Asked front desk to fix and next day same thing never fixed it until i asked 3rd time. Did not recieve housekeeping services or towels on final day even though i left room at 9AM ans was gone all day only to find room not made or towels. Told desk person to advise Mgr. At checkout told person all these things and she did not even adddress them or apologize or offer any satisfaction and not even thank you. Unprofeesonal to say least. Only things good is Breakfast which was outstanding. Beds are low, bathjroom had mold or discolored celing and chips. Not a pleasant stay at all
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Due to service and attitude stay somewhere else
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel
Responded 2 Mar 2020
Hello JDD800, We value our guests like you. You are what makes us strive hard to make our hotels the best we can be. Thank you for staying at our Holiday Inn Express St. Paul - Woodbury. We are all about giving exceptional service to our guests and are committed to comfort in every way. I'm sorry there were a couple of issues you encountered that spoiled your stay. I know how letdown you must have felt towards the cleanliness of the room, it's amenities and how our staff handled your concern. I have conveyed your comments to the Housekeeping Manager and Maintenance department for checking. I am confident that the necessary steps will be made, to make improvements. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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PRICE RANGE
US$84 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express woodbury hotel woodbury, holiday inn woodbury
LOCATION
United StatesMinnesotaWoodbury
NUMBER OF ROOMS
100
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Frequently Asked Questions about Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Nearby attractions include Conquer Ninja Warrior (0.9 km) and Woodbury Community Theatre (0.6 km).
What are some of the property amenities at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Conveniently located restaurants include Ray J's American Grill, Lakes Tavern and Grill, and Dorothy Ann Bakery and Cafe.
Are there opportunities to exercise at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel?
Many travellers enjoy visiting James J. Hill House (15.8 km), Minnesota State Capitol (15.3 km), and Landmark Center (14.9 km).
Is Holiday Inn Express & Suites St. Paul - Woodbury, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.