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Extended Stay America - Minneapolis - Woodbury

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Traveller (11)
Room & Suite (6)
Overview
  • Excellent18%
  • Very good24%
  • Average11%
  • Poor15%
  • Terrible32%
20 Apr 2018
“Good intentions, bad presentation”
7 Jan 2018
“Fair”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Minneapolis - Woodbury
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Minneapolis - Woodbury
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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1 - 5 of 69 reviews
Reviewed 1 week ago via mobile

We reserved online and when we arrived, they had no re ord of our reservation. Then they stated they were sold out. Wish we would have left then, but had already paid for the room. They found us a "King Suite" after we shwed them...More

Thank Joanne G
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 1 week ago

Joanne, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

Reviewed 1 week ago via mobile

This is unequivocally the worst hotel I've ever visited. Filthy. Awful odors. Dirty rags left in room. Other trash too. Piss poor service. Intermittent cleaning...as if it mattered. Stay away at all costs.More

1  Thank DE67
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 1 week ago

It is very disappointing to see that your feedback referenced the description of our hotel as "filthy". We are extremely sorry for the difficulties you faced during your stay. Our promise to our guest includes a commitment to providing a clean, fresh environment and we...More

Reviewed 1 week ago via mobile

Not worth what you pay for. Rooms are dingy and dirty. Towels are paper thin. The toilet had stains. The dresser drawers don’t close. The breakfast is a granola bar. TV didn’t work. The first room we checked into the bed wasn’t made and someone...More

1  Thank Jonathan K
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 1 week ago

Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these...More

Reviewed 3 weeks ago

My son went to check into this hotel on Saturday, July 21 for 2 nites. It was confirmed and guaranteed by hotels.com and prepaid. When he got to the hotel they said they could not give him a room as they were overbooked. I have...More

Thank mark b
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 3 weeks ago

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience....More

Reviewed 4 weeks ago

One of worst hotels we haver ever stayed in. The entire place smells and the 3rd floor was dreadful. Strong smoke and paint smells and the room smelled musty and dirty. Rooms did not seem claean the halls are dark and the beds are hard....More

Thank JDD800
Response from 00esa, Manager at Extended Stay America - Minneapolis - WoodburyResponded 4 weeks ago

Thank you for your review of our hotel. We are so sorry your stay with us was disappointing. We sincerely apologize for the odor issue you experienced, and even more so that we didn't respond right away in order to correct the problem. We have...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Details
Price range
US$84 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Woodbury
#7 Quaint Hotel in Woodbury
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$84 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Woodbury
#7 Quaint Hotel in Woodbury
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Photos
Traveller (11)
Room & Suite (6)
Questions & Answers
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Room Tips
"Leave NOTHING in your car."
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"Stay Away - don't choose any room"
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"Stay elsewhere"
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"You could hear kids running around on the upper floors hallways and over your bed!"
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