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This hotel is fine for an overnight stay just off the interstate. It isn’t as nice as most Choice Hotels I’ve stayed in lately. The bedding wasn’t as plush either. But an affordable stay to catch a few hours of sleep before getting back on...More
Thank Kim S
Response from CISGrenada_MS, Manager at Comfort Inn & SuitesResponded 1 week ago
Thank you for taking the time to comment regarding your recent visit to Comfort Inn & Suites-Grenada, MS.
We regret that you did not receive the level of service we are capable of providing and we apologize. Your remarks are well taken and have been...More
Can understand when undergoing remodel in lobby why they would not have breakfast, but to not even have coffee??
The room wasn’t bad, and the staff is friendly but can’t recommend this Comfort Inn. Maybe it will be ok when remodel is complete but for...More
The staff was remarkable! From the check in to check out. We had a great room, and the breakfast was excellent, we liked it so much that on our way home we stayed there again. There are a lot of restaurants in this location and...More
We had booked two rooms, both needed refurbishing. The chair in the room was worn, the mirror was quite dirty, the bed was poorly made and the fan in the ceiling was not working.. Internet was bad and the rooms smelled funky.
The staff was...More
1 Thank ssharrison2
Response from CISGrenada_MS, General Manager at Comfort Inn & SuitesResponded 28 March 2018
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More
DO NOT STAY AT THIS HOTEL. This used to be a Country Inn And Suites. Been purchased by Comfort Inn. The place is dirty, not keep up and in general a pit. The breakfast person left and the rest of the staff couldn't be bothered....More
Most hotels won't rent to anyone under 18 as you have to be a legal adult to assume responsibility for any damages. Since the majority of hotels are individually owned and operated you would have to check with them to see... More
Most hotels won't rent to anyone under 18 as you have to be a legal adult to assume responsibility for any damages. Since the majority of hotels are individually owned and operated you would have to check with them to see what their specific policy is. Some won't rent to anyone who lives within 25-50 miles from the hotel but it depends on who owns it and their individual policy.
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"get a room opposite the freeway for quieter room"