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All reviewsfront deskroom was cleanwould stay here againmemphis areaallow petsnice place to stayindoor poolfelt safebiscuits and gravybreakfast barfirst floornice staffeasy accessnew orleanslqdogsinterstate
My husband and I stayed at this La Quinta September 2-4, 2017. It was a mistake from the beginning. First of all, they didn't have our reservation when we arrived even though we had a confirmation number (booked through American Express). Surprisingly though, there were...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Horn Lake / Southaven AreaResponded 14 September 2017
Dear Valued Guest,
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our...More
Very nice hotel. Staff was very friendly & helpful. It is a straight shot to Graceland on 55. Has all kinds of Rest., shopping within a min. Nice & quiet. Will stay here again. Beds comfortable, clean room, nice & big.
The staff was friendly, the coffee was good. The bed was extremely comfortable. Room was only slightly outdated. Would gladly stay here again if in the area. Breakfast was typical, full of carbs. We had to eat breakfast elsewhere due to health issues (low carb).
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Requested a early check in. Didn't happen. I asked about the pool, they didn't tell me it was closed until the next morning. My boys were so disappointed. They only good thing about it is the breakfast. The employees stand at the front door and...More
I travel with my job to different states and stay at LaQuinta Inns & Suites. I was awarded a gift certificate for one nights stay. When I told the guest services representative that I wanted to use it, they said the rates were not accepted...More
1 Thank Teresa W
Response from Tameka W, Front Office Manager at La Quinta Inn & Suites Horn Lake / Southaven AreaResponded 20 July 2017
I apologize that you were unable to use your free night certificate when staying with us on Aug.11,2017. Sometimes Laquinta has blackout dates when using free certificates for stays. Regretfully the date of your stay is one of those dates. We at Laquinta...More
Response from Clinton_ILCruiser | Reviewed this property |
Sorry I do not know. We travel with a dog and I always see pets in this hotel. One piece of advice, spend a little more and stay at the Drury across the street. Better hotel, better breakfast, friendlier staff.