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Hilton Garden Inn Jackson Downtown

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Hilton Garden Inn Jackson Downtown
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929 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Reviewed yesterday NEWvia mobile

My wife wanted to watch some live music for her birthday so we stayed the weekend at the King Edward. We couldn't ask for more from a hotel. Wendell was great helping with our bags and telling a little about the hotel. We had dinner in the lounge our first night and Thomas made us feel more than welcome. The...

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Helpful?
Thank John C
Reviewed 4 days ago NEW

The hotel lives up to the strong Hilton Garden Inn reputation, but the location is terrible. The surrounding buildings are run down and I found myself looking over my shoulder for trouble as I drove around the block looking for non-vale parking (there isn't any). Add the adjacent train tracks to the mix and I won't be staying here again.

Review collected in partnership with Hilton Garden Inn
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Thank TJFair
Allent
Reviewed 5 days ago NEW

The room was exactly what I expected from a Hilton, and I enjoyed having a Keurig in the room. The breakfast, however, was above and beyond - it was amazing! And everyone who worked the breakfast shift was incredibly kind and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tami C
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for taking the time to respond on your stay at the King Edward hotel, we here at the hotel appreciate the remarks and hope you come back to see us soon. Thank you once again and safe travels Brian B Berry

Suffolk, Virginia
Reviewed 1 week ago

Extremely pleasant and courteous staff. Outstanding breakfast buffet plus made to order omelet and french toast. Wonderful amenities....great business center. Would definitely stay there again. Highly recommend!

Review collected in partnership with Hilton Garden Inn
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1Thank shalisad2016
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We are extremely please that you enjoyed the King Edward hotel and that you would be returning, we here at the KE strive to surpass the guest expectations and we are so glad we accomplished that, please return so we can treat you like you deserve to be treated. Brian B Berry

Reviewed 1 week ago

The service was outstanding from check-in through check-out. Due to extremely cold, icy, weather we were forced to stay in the hotel and not run the Mississippi Blues Marathon. The employees went out of their way to extend every possible courtesy to us - from excellent service in the restaurant and bar area to the front dersk obtaining a taxi...

Review collected in partnership with Hilton Garden Inn
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1Thank Sharon K
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We do apologize for the weather and as well as you not being able to compete in the Blues Marathon, we all look forward to this event. Please return next year so we can make sure you are taken care of as well and hopefully a great finish to the race. Brian B Berry

Reviewed 1 week ago

My daughter and i volunteered for the early shift at the Blues marathon in Jackson MS. We didn't want to get up at 3 am to drive in so I got us a room for the night before. The hotel was full of runners and unfortunately the race had to be canceled due to ice on the roads. The hotel...

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Helpful?
Thank Jim M
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

All of us here at the King Edward were extremely disappointed about the Blues marathon not being able to take place, we hope you return with us next year and see if we cant get the weather to cooperate with us for a great run. Thank you for the great compliments Brian B Berry

Reviewed 1 week ago

I have stayed at several Hilton hotels in the Southeast US and this one is the best! I have come to expect a certain quality of experience with any Hilton hotel but this one in Jackson, MS met that standard and more. The room was excellent and had a great view of downtown. The staff in all areas were helpful...

Review collected in partnership with Hilton Garden Inn
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Thank Michael W
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

The staff here at the KE wishes to Thank you for the wonderful remarks about your stay. Please return when you can and lets get this race started for next year! Brian B Berry

Jackson MS, United States
Reviewed 1 week ago

I cannot more strongly recommend staying at the Hilton Garden (Downtown) - Jackson MS. The hotel is elegant, clean, roomy and the Staff is fabulous. On top of that, the VALUE is unbelievable. The breakfast staff is excellent. I felt I was at home with grandma cooking for me. I was pampered and got exactly what I wanted. And, the...

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Thank 729martyc
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Wow...I get excited when I read about our guests stay and it seems like yours was AWESOME! I take great pride in assisting our families that stay with us and I especially like to hear about our cooking like "GRANDMA". P lease return when you can and enjoy another stay at the King Edward! Brian B Berry

Whitehouse
Reviewed 1 week ago

This is an excellent hotel. Staff, food, rooms were all top notch. Bar is nice & bartenders are very friendly. Loved the digital check in option the day prior to our stay. Nice touch. Highly recommende this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank andawn72
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We are so glad you enjoyed the E- check in and hopefully upon your next return we will have the keyless check in for you available where you can go directly to your room if you wish without stopping at the front desk. We will however provide you with the same excellent customer service you expect either way. We look...

Memphis, Tennessee
Reviewed 1 week ago

Everything about our stay was perfect from the greetings before we could reach the sidewalk in front to the return of a borrowed pair of scissors upon our departure. Awesome staff. Wishing you all a great 2017!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kanishan
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you very much for the AWESOME response...We welcome you back to the HGI King Edward and hopefully we can exceed your expectations upon your return. We will do what's right to ensure your stay is a great one! Brian B Berry

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: $157 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity and Priceline so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
#4 Best Value Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
 of 5 bubbles deew726, 27 Nov 2016 | Read review
“Try another hotel.”
 of 5 bubbles MarthaW962, 16 Nov 2016 | Read review
“Ask for a room that might be farther away from the train tracks.”
 of 5 bubbles WantToSeeItAll_NC, 1 Sep 2016 | Read review
“higher floor”
 of 5 bubbles malabama8, 22 Aug 2016 | Read review
“Both our room and our friends room were quiet !”
 of 5 bubbles winchmorehill, 12 Jul 2016 | Read review
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