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Hilton Garden Inn Jackson Downtown

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Hilton Garden Inn Jackson Downtown
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926 Reviews from our TripAdvisor Community

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Showing 911: English reviews
Suffolk, Virginia
Reviewed 2 days ago NEW

Extremely pleasant and courteous staff. Outstanding breakfast buffet plus made to order omelet and french toast. Wonderful amenities....great business center. Would definitely stay there again. Highly recommend!

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Thank shalisad2016
Reviewed 2 days ago NEW

The service was outstanding from check-in through check-out. Due to extremely cold, icy, weather we were forced to stay in the hotel and not run the Mississippi Blues Marathon. The employees went out of their way to extend every possible courtesy to us - from excellent service in the restaurant and bar area to the front dersk obtaining a taxi...

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Thank Sharon K
Reviewed 3 days ago NEW

My daughter and i volunteered for the early shift at the Blues marathon in Jackson MS. We didn't want to get up at 3 am to drive in so I got us a room for the night before. The hotel was full of runners and unfortunately the race had to be canceled due to ice on the roads. The hotel...

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Thank Jim M
Reviewed 4 days ago NEW

I have stayed at several Hilton hotels in the Southeast US and this one is the best! I have come to expect a certain quality of experience with any Hilton hotel but this one in Jackson, MS met that standard and more. The room was excellent and had a great view of downtown. The staff in all areas were helpful...

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Thank O7842DZmichaelw
Jackson MS, United States
Reviewed 4 days ago NEW

I cannot more strongly recommend staying at the Hilton Garden (Downtown) - Jackson MS. The hotel is elegant, clean, roomy and the Staff is fabulous. On top of that, the VALUE is unbelievable. The breakfast staff is excellent. I felt I was at home with grandma cooking for me. I was pampered and got exactly what I wanted. And, the...

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Thank 729martyc
Whitehouse
Reviewed 4 days ago NEW

This is an excellent hotel. Staff, food, rooms were all top notch. Bar is nice & bartenders are very friendly. Loved the digital check in option the day prior to our stay. Nice touch. Highly recommende this hotel.

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Thank andawn72
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We are so glad you enjoyed the E- check in and hopefully upon your next return we will have the keyless check in for you available where you can go directly to your room if you wish without stopping at the front desk. We will however provide you with the same excellent customer service you expect either way. We look...

Memphis, Tennessee
Reviewed 6 days ago NEW

Everything about our stay was perfect from the greetings before we could reach the sidewalk in front to the return of a borrowed pair of scissors upon our departure. Awesome staff. Wishing you all a great 2017!!!

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Thank kanishan
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you very much for the AWESOME response...We welcome you back to the HGI King Edward and hopefully we can exceed your expectations upon your return. We will do what's right to ensure your stay is a great one! Brian B Berry

Vicksburg, United States
Reviewed 1 week ago

I stayed at this hotel with my daughters when she was going through MEPS to be a Marine. The staff was by far the most friendly people I have met in a while, from the valet to the front desk, they were awesome!

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Thank jennifersC5684BS
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We are proud to host the MEPS group everyday and we appreciate their sacrifice to the armed forces and salute your daughter. We here at the King Edward make it our daily ritual to make sure all of our guests are happy but we do like to pay special tribute to our MEPS group! Brian B Berry

Ridgeland, Mississippi
Reviewed 1 week ago

Clean, updated full-service hotel in the heart of downtown. Was perfect for our night's stay following a friend's wedding. The hotel is close to a great restaurant, local bars and the wedding venue. I was pleasantly surprise to find that the valet-only parking doesn't cost anything! The staff was friendly and ready to help in any way. The street-front bar...

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Thank Vivian R
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for taking the time to respond to Tripadvisor and the positive remarks about the King Edward hotel. We do charge for parking so your parking must have been included in your package but we are very happy you stayed with us during the event. Please come back and stay with us again soon. Brian B Berry

London, United Kingdom
Reviewed 2 weeks ago

If you are looking for space, convenience of location, comfort, cleanliness, good breakfast buffet, welcoming and friendly staff, this is the hotel for you. Nothing is too much trouble and the attitude of all the staff is much to be commended.

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Helpful?
Thank valeriehongbeea
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Your response did not go unnoticed and we are very pleased that you stayed with us and took the time to write about your great stay here. This is a beautiful building and we are very proud of its culture and heritage. Brian B Berry

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: $159 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
#4 Best Value Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
 of 5 bubbles deew726, 27 Nov 2016 | Read review
“Try another hotel.”
 of 5 bubbles MarthaW962, 16 Nov 2016 | Read review
“Ask for a room that might be farther away from the train tracks.”
 of 5 bubbles WantToSeeItAll_NC, 1 Sep 2016 | Read review
“higher floor”
 of 5 bubbles malabama8, 22 Aug 2016 | Read review
“Both our room and our friends room were quiet !”
 of 5 bubbles winchmorehill, 12 Jul 2016 | Read review
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