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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Wonderful historic hotel in DT Jackson. The hotel is clean, comfortable, and full of historic details. The staff is great and very engaging with all the guests. The hotel offers lots of food choices and has a great lounge atmosphere. There is also a Seattle's...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank gblind
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 28 November 2016
I want to Thank you personally for staying with us and we appreciate the kind comments on your stay at the King Edward. Please return again so we can exceed your expectations and greet you warmly upon your arrival.
Brian B Berry
I enjoyed my stay and will recommend this sight to family and friends. The food was really great...the rooms were nice and clean just to small. Beds were very firm and pillows were just right. It was in a very safe area, you were greeted...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank tonetted887
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 28 November 2016
Your comments are welcomed and appreciated, the staff here at the King Edward hotel strives for perfection and we are glad to see you received the treatment that every guest deserves. Once again THANK YOU
Brian B Berry
I asked for a regular room, but was given a handicapped suite instead. The room was incredibly dirty - stains on the carpet, broken closet doors, window ledges covered in dust, etc. I asked to be moved, but was denied. The room smelled so bad...More
Thank Martha W
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 28 November 2016
I can tell you this is not the usual response we are getting from our guests and I am embarrassed by reading this. I will personally work with our staff and ensure that every guests stay is better and we exceed their expectations. I will...More
If you want a great weekend getaway or a family vacation then this is the perfect place. The staff will meet you on the curb to assist you with your luggage. The young valets are kind and helpful. When you walk inside it's like none...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank I3784GPleep
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 15 November 2016
The team here at the King Edward would like to Thank you for your kind comments about your stay. We pride ourselves in making sure your stay is as AWESOME as it can be. The team here goes the extra mile from check in to...More
Modern hotel amenities tucked in to an historic building in downtown Jackson. Staff encountered were all friendly. We required an immediate room change and we're handled quickly and efficiently. Valet parking was worth the cost.
Thank Chris G
Response from David R, Manager at Hilton Garden Inn Jackson DowntownResponded 15 November 2016
We are sorry there was an initial bump in the road but it seems the staff got everything taken care of, we appreciate the fact you gave us a chance to repair the opportunity and we Thank you for posting on Tripadvisor.
Brian B Berry
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
233
Reservation Options
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I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and has over 40 delicious items included with cold and hot items.
Brian B Berry
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love to discuss this wonderful occasion and its details with you. Please call me or email me at your convenience!
Thank you for your time and consideration it is truly appreciated!
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Room Tips
"Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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