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    Hilton Garden Inn Jackson Downtown

    1,108 reviews
    #3 of 38 Hotels in Jackson
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    235 W Capitol Street, Jackson, MS 39201-2004
    +1 855-618-4697
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$105
    US$95
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    US$95
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    US$95
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    US$95
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    US$95
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    US$95
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    US$95
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    US$105
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    US$95
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    US$95
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    Certificate of Excellence
    Traveller (175)
    Room & Suite (72)
    Dining (19)
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    Overview
    4.0
    1,108 reviews
    • Excellent51%
    • Very good28%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “king edward”(81 reviews)
    “historic hotel”(44 reviews)
    “valet parking”(58 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jackson Downtown
    Special Offer: Double Points, Every Stay
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    Contact Info
    Hotel website
    +1 855-618-4697
    235 W Capitol Street, Jackson, MS 39201-2004 See on map
    Offers from Hilton Garden Inn Jackson Downtown
    Special Offer: Double Points, Every Stay
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    Rooms
    6 May7 May
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,108)
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    Show reviews that mention
    All reviewsking edwardhistoric hotelvalet parkingfront desktrain stationvalet staffmayflower cafecoffee shopparlor marketbeautiful lobbynice hotelconvention centerindoor poolthe entire staffdefinitely stay here againsouthern hospitalitygreat customer service
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    151 - 155 of 1,092 reviews
    Reviewed 16 March 2017 via mobile
    Mr.Brown

    I was very dissatisfied we was celebrate our 20-year anniversary the housekeeper did not change our sheets for the next day all they did was just made up the bed we came in from all day shopping to discover that the bed was not changed...More

    Thank juicy387
    Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded 18 March 2017

    Thank you for celebrating your anniversary with us. In our environmental and sustainability efforts, we offer daily housekeeping service, while sheets and towels are changed upon request, as indicated by the Green Initiative collateral in the room. A quick phone call to the front desk...More

    Reviewed 14 March 2017
    NICE

    This hotel is very clean and upscale. The location of it was perfect for what we were there for. It was within walking distance of a very good restaurant and conveniently had a nice coffee shop located inside of it. I don't necessarily like that...More

    1  Thank Mary D
    Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded 14 March 2017

    The team and I take great pride in the appearance of the King Edward Hotel and we are glad you noticed as well. We feel the hotel offers ameneties such as the coffee shoppe to better provide for our guests and their needs. The bar...More

    Reviewed 13 March 2017
    Histroric and charasmatic property

    This hotel offers spacious rooms with historic charm. The bed provided a very comfortable night's sleep as well. In room amenities include both a microwave and refrigerator. Staff was efficient and friendly from valet parking to checkout. Although the rooms provided all modern comfort and...More

    Thank Patty L
    Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded 14 March 2017

    Originally the King Edward was built in 1923 and was closed in 1967. HRI the company who did the renovation opened it again after an extensive renovation 8 years ago and guests are extremely excited about the hotel to this day. We are working on...More

    Reviewed 13 March 2017
    Hilton Garden Inn & Suites, Jackson, MS

    Overall good facility and staff. Location not the greatest but central to everything. Self parking is limited. Beautiful atrium and entryway. Rooms were clean and updated. Can walk to several restaurants but not the best area.More

    Review collected in partnership with Hilton Garden Inn
    Thank Mike R
    Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded 13 March 2017

    Thank you for taking the time to respond to Tripadvisor on your stay and the compliments. We did read the response and we are working on the Downtown market to make it a better place to visit as our project across the street is underway....More

    Reviewed 8 March 2017
    Loud and dirty

    The housekeepers were extremely loud for long periods of time and it was not clean in the bathroom. There was dirt and shoe prints on the floor. The lobby was beautiful and location great, but that was it.More

    Review collected in partnership with Hilton Garden Inn
    Thank catriniac2017
    Response from Brian B, General Manager at Hilton Garden Inn Jackson DowntownResponded 9 March 2017

    Thank you for taking the time to share your experience with us. I have discussed your stay with my Executive Housekeeper and have told her about the noise as well as your bathroom not being up to your standards. We will continue to work with...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Multilingual Staff
    Self-Serve Laundry
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Microwave
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Heated pool
    Indoor pool
    Details
    Price range
    US$105 - US$180 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$105 - US$180 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (240) 240
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    Traveller (175)
    Room & Suite (72)
    Dining (19)
    Pool & Beach (2)
    Business Centre & Event Rooms (15)
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    Questions & Answers
    Ask a question
    See all 4 questions
    Lindsay D
    11 November 2016|
    Answer
    Response from David R | Property representative |
    I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
    1
    Vote
    Saladlover10
    5 July 2016|
    AnswerShow all 3 answers
    Response from Brian B | Property representative |
    It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
    1
    Vote
    deidre200
    7 March 2015|
    Answer
    Response from Paulette M |
    Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
    0
    Votes
    12
    Room Tips
    "Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
    Read review
    "My room was away from the elevators so was very quiet."
    Read review
    "Get a room high up and opposite rail tracks."
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    "Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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