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Courtyard Jackson Ridgeland

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Traveller (25)
Room & Suite (39)
Dining (13)
Overview
  • Excellent32%
  • Very good42%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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143 results
Traveller rating
45
59
22
11
6
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LanguageEnglish
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45
59
22
11
6
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All reviewsfire pitshopping and restaurantsroom was cleana lot of noisestaff was very friendly and helpfulbed and pillowscomfortable staywithin walking distancesitting areafront desk staffbreakfast barnorth jacksonconvenient locationwould definitely stay here againbulldoginterstatetennessee
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1 - 5 of 143 reviews
Reviewed 6 days ago via mobile

Property is RUN DOWN, it is not to MARRIOTT standard, neither is the customer service. Apparently a reservation and being a GOLD ELITE member means nothing to the staff at Courtyard Jackson Ridgeland. The staff is rude and argumentative and refuses to serve us the...More

Thank Nobles1
Response from Bob S, General Manager at Courtyard Jackson RidgelandResponded 5 days ago

Dear Nobles1, Thank you for completing review for your stay with us and I apologize for the level of service you received. I have reviewed with the staff that this was not the correct way to act and to find out about the reservation you...More

Reviewed 13 July 2018

I Have stayed here several times with no problems. My stay in June wasn't the best. upon entering our room there was a damp smell, just thought they may have shampooed the carpet, we later found out that the carpet was wet, probably from the...More

Thank 687ednah
Response from Bob S, General Manager at Courtyard Jackson RidgelandResponded 5 weeks ago

Dear 687ednah, Thank you for writing the review for the Courtyard by Marriott. I do apologize for the maintenance issue you encountered in our room and we have since repaired the AC unit and all is good with the room. I am concerned to hear...More

Reviewed 9 June 2018 via mobile

Everything was spot on, exactly what you expect from this standard and price of room, cannot fault a single thing , quality at every level. Bonus is the Bulldog Pub next your for your evening entertainment

Thank thepengy
Response from Patrice H, Director of Sales at Courtyard Jackson RidgelandResponded 11 June 2018

Thank you so much for your kind words!!! We appreciate you and the feedback given. We strive to make your stay with us a perfect one. Please visit with us again should you be in the area!

Reviewed 17 May 2018 via mobile

Bless their hearts! I stay at Marriott about 40 nights a year. It’s my home away from home, always consistent and welcoming. As I was arriving in the Jackson area, I looked at the reviews and got a little uneasy because there were some critical...More

Thank camille m
Response from Patrice H, Director of Sales at Courtyard Jackson RidgelandResponded 23 May 2018

Thank you so much for your positive feedback. It warms our hearts to know that we were able to "WOW" you with excellent customer service that made your staff remarkable. Excellent customer service is our top priority at Courtyard. If travels bring you back this...More

Reviewed 1 March 2018

My wife and I like to stay here because the staff is always friendly and helpful in all our request. Our room, bed and pillows are always comfortable. We like the location for the North Jackson and Ridgeland area. The price of the room is...More

1  Thank French S
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 2 March 2018

Thank you so much for returning to stay with us. We pride ourselves on being friendly and attentive to our guests!!! Please note that we will be more than happy to have you back for a visit anytime, Mr. French S. Sincerely,

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
US$87 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Quiet Hotel in Jackson
#8 Mid-range Hotel in Jackson
#13 Business Hotel in Jackson
#11 Family Hotel in Jackson
#10 Quaint Hotel in Jackson
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$87 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Quiet Hotel in Jackson
#8 Mid-range Hotel in Jackson
#13 Business Hotel in Jackson
#11 Family Hotel in Jackson
#10 Quaint Hotel in Jackson
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (39)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
montognese
1 March 2017|
Answer
Response from Shawanda H | Property representative |
Hi, we do have whirlpool. It is outdoor and the hours of operation is seasonal, May to September. It is currently inoperable due to broken part. We are working to get it fixed as soon as possible.
-1
Votes
chris2078
4 September 2016|
AnswerShow all 5 answers
Response from Shawanda H | Property representative |
Yes, you sure may. We do have rooms that are handicap accessible.
0
Votes
lisairvin78
22 July 2016|
Answer
Response from Shawanda H | Property representative |
Unfortunately, we do not allow pets. I do apologize.
0
Votes
Room Tips
"If inside hear pool noise."
Read review
"Those facing the courtyard probably have less opportunity for noise, but hotel in quiet area off road"
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"Bring your own toilet paper and soap. (And a roll for your guests if you are goin to do business there,)"
Read review
"Upgrade to a King Suite"
Read review
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