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This was our 3rd time to stay here. The service is always excellent. But we heard a lot of noise this time for a while before we went to bed.. other than that, we like this hotel. It is clean, has nice furniture and has...More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 2 weeks ago
On behalf of our staff at Courtyard, we are happy that the service provided met your expectations. We would like for you to know how much we appreciate your recognition of our fine hotel and for the many kind words you expressed about...More
This is a run-down Courtyard in a bad part of town. Didn't feel safe walking to dinner, even though it was still light out. Certainly wouldn't be walking around after dark here. The hotel was one of the most dilapidated, poorly kempt Marriott properties among...More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 3 weeks ago
Thank you for your review. We sincerely apologize that you had a feeling of unsafe. Our hotel is in a very safe area. We are not sure of what factors you may have experienced that would have given you that subjective feeling. We...More
Not a 3 star. Our room smelled, not sure what it was, but gross. The bed and pillows were way uncomfortable. They need new mattresses. Room set up weird because it was difficult to watch tv from bed. I'm sure there are much better hotels...More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 4 weeks ago
First, allow us to say thank you so much for your patronage to our hotel.
Secondly, we apologize for the fact that you did not have most positive experience possible at our property. We were wishing you would have had a great experience...More
I have stayed here before and it was better, but this time there were several bugs in the room. Additionally, I was inconvenienced by the door malfunctioning on my second night. The room smelled musty and needed dusting. However, the workers here are very friendly....More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 12 July 2017
We would like to thank you for your recent visit to our hotel. It was truly a pleasure to serve you. We are aware of the review you submitted concerning your stay with us. We always appreciate and welcome our guests’ feedback. We would like...More
The hotel was fine - rooms were nice but some of the staff was unreasonable. Also the elevator felt like it was going to break every time..it dropped before it went up so you felt like it might not work.More
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 19 May 2017
We would like to thank you for your recent visit to our hotel. It was truly a pleasure to serve you. We always appreciate and welcome our guests’ feedback. We would like to apologize for any inconvenience you experienced and the unpleasant incident...More
US$93 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Jackson
Non-Smoking Rooms ,
Number of rooms
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