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All reviewsfire pitshopping and restaurantsroom was cleana lot of noisestaff was very friendly and helpfulbed and pillowscomfortable staywithin walking distancesitting areafront desk staffbreakfast barnorth jacksonconvenient locationwould definitely stay here againbulldoginterstatetennessee
Property is RUN DOWN, it is not to MARRIOTT standard, neither is the customer service. Apparently a reservation and being a GOLD ELITE member means nothing to the staff at Courtyard Jackson Ridgeland. The staff is rude and argumentative and refuses to serve us the...More
Response from Bob S, General Manager at Courtyard Jackson RidgelandResponded 5 days ago
Thank you for completing review for your stay with us and I apologize for the level of service you received. I have reviewed with the staff that this was not the correct way to act and to find out about the reservation you...More
I Have stayed here several times with no problems. My stay in June wasn't the best. upon entering our room there was a damp smell, just thought they may have shampooed the carpet, we later found out that the carpet was wet, probably from the...More
Response from Bob S, General Manager at Courtyard Jackson RidgelandResponded 5 weeks ago
Thank you for writing the review for the Courtyard by Marriott. I do apologize for the maintenance issue you encountered in our room and we have since repaired the AC unit and all is good with the room. I am concerned to hear...More
Everything was spot on, exactly what you expect from this standard and price of room, cannot fault a single thing , quality at every level. Bonus is the Bulldog Pub next your for your evening entertainment
Response from Patrice H, Director of Sales at Courtyard Jackson RidgelandResponded 11 June 2018
Thank you so much for your kind words!!! We appreciate you and the feedback given. We strive to make your stay with us a perfect one. Please visit with us again should you be in the area!
Bless their hearts! I stay at Marriott about 40 nights a year. It’s my home away from home, always consistent and welcoming. As I was arriving in the Jackson area, I looked at the reviews and got a little uneasy because there were some critical...More
Thank camille m
Response from Patrice H, Director of Sales at Courtyard Jackson RidgelandResponded 23 May 2018
Thank you so much for your positive feedback. It warms our hearts to know that we were able to "WOW" you with excellent customer service that made your staff remarkable. Excellent customer service is our top priority at Courtyard. If travels bring you back this...More
My wife and I like to stay here because the staff is always friendly and helpful in all our request. Our room, bed and pillows are always comfortable. We like the location for the North Jackson and Ridgeland area. The price of the room is...More
1 Thank French S
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 2 March 2018
Thank you so much for returning to stay with us. We pride ourselves on being friendly and attentive to our guests!!! Please note that we will be more than happy to have you back for a visit anytime, Mr. French S.