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Fairfield Inn & Suites Jackson

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Dallas, Texas
Reviewed 16 September 2016

Had a great overnight stay. As a Marriott Platinum member I can say that everything I expect from a Marriott brand was present. The staff was very friendly and welcoming. The breakfast had great choices, Waffles, Biscuits and Gravy, Scrambled Eggs, cereal and pastries. I will stay at this hotel again the next time I come to Jackson for business....

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Helpful?
Thank sjensen81
Reviewed 10 September 2016 via mobile

Had an wedding to attend thought we would get a room just in case we got tried.The room itself was great and great and friendly staff too. Only stay one night but the bed will keep u there.Very clean and spacious.KING SUITE...

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Thank David B
Louisville, Kentucky
Reviewed 17 August 2016

This hotel is not the typically Marriott property, do not be fooled by their affiliation with the Marriott brand. I was dissatisfied upon check-in, but had business to conduct and did not express my concerns immediately. Later in the evening I tried to check out due to poor service level and the hotel refused to allow me to leave without...

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Helpful?
Thank carnnat
Valerie L, General Manager at Fairfield Inn & Suites Jackson, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation of our...

Franklin
Reviewed 17 August 2016 via mobile

In town on business and stayed here. The hotel is dated and needs updating. My tub had rust around the drain and paint/wall coverings were cracked and damaged. Breakfast is typical limited buffet style. The night desk guy is friendly and helpful. This hotel does not live up to Marriott's normal standard.

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Thank K D
Valerie L, General Manager at Fairfield Inn & Suites Jackson, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation of our...

Dallas, Texas
Reviewed 14 July 2016

Stayed 5 nights on a business trip. Check in – Clerk polite, expedient and friendly. Card keys both work. Clerk explained amenities and services. Room – bathroom – NOT GOOD – cracks in caulking, shower rod pole holders loose and hanging, floor dirty, wall and soap holders have creaked. Wall near shower has hand marks that have never been cleaned....

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Thank NavyDallasite
Valerie L, General Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear NavyDallasite, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues...

Saint Louis, Missouri
Reviewed 5 July 2016

If it were not for the ongoing renovation taking place during our stay, this hotel would have been rated excellent. The room was very good for the price. The staff were extraordinary. Greeted on arrival by Cedric with a smile and quick checkin. We had a small problem with the hot water in the sink but the maintenance person Mike...

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Thank sabba75
Reviewed 22 June 2016 via mobile

The staff was very pleasant and it's my understanding that the property is undergoing renovations. The hotel appears to be an older property, dressed up to look like a Fairfield Inn. The rooms are very small and everything has a tired, run-down appearance. We asked for a rollaway bed, which was provided. However, the mattress was ancient....lots of holes, very...

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Helpful?
Thank Bruce M
LARRY D, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Bruce M, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Jackson with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the...

Nottingham, UK
Reviewed 1 May 2016

The room was absolutely fine, clean and comfortable, but was "tired" and would benefit from some renovation. It would have been a nice touch to have glassware, rather than plastic cups, but I think this is company policy for Fairfield Inns. The room had a microwave. Breakfast was included in the price and a good range of hot and cold...

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Thank PamNottingham_UK
LARRY D, General Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Mrs. Nottingham Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our...

Reviewed 3 April 2016

The room was nice and clean. Check in and out was easy. Plenty of parking. Nice swimming pool and gym areas. I like the fact that they use Key cards to enter the rooms and the building. The internet is slow is my only disappointment with my stay.

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Thank Dayo O
Nottingham
Reviewed 31 March 2016

Just an overnight stop and great value. Lovely welcoming and friendly staff. However our room was a typical budget hotel box that felt a little tired and in need of refreshing. There was absolutely nothing specifically wrong, but this was the least comfortable of the beds we have stopped in during this tour. We are using Marriott brand hotels throughout...

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Thank TimKNottingham

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Jackson

Address: 5723 I 55 N, Jackson, MS 39206-2939
Region: United States > Mississippi > Jackson
Price Range: $111 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Residence Inn and Springhill Suites in Ridgeland are great alternatives.”
 of 5 bubbles JGMONT, 1 Dec 2016 | Read review
“Stay away until remodel is complete”
 of 5 bubbles jeremyp886, 15 Nov 2016 | Read review
“specify what you want in your room”
 of 5 bubbles ramonap546, 24 Oct 2016 | Read review
“Hotel is unsafe. All rooms are hazardous.”
 of 5 bubbles carnnat, 17 Aug 2016 | Read review
“Stay at Motel 6 for a better room!”
  • Found these on the floor when I checked in
 of 5 bubbles NavyDallasite, 14 Jul 2016 | Read review
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