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Excellent staff friendly and professional. The atmosphere very welcoming, quite, comfortable and convenient. At Home very thing was nice and clean, food was good the staff kept things fresh and eager to serve.
Response from Brad H, General Manager at Holiday Inn Express Hotel & Suites LaurelResponded 7 July 2016
Thank you for taking time to give us this review. We do strive to make all guest stays as perfect as possible. We look forward to seeing you again!!
This is a better than average Holiday Inn Express. The breakfast room was very clean the staff kept things fresh. They offered free newspapers including the Wall Street Journal, not just USA Today. Facilities are well maintained and up to date. Internet was adequately fast...More
Response from Brad H, General Manager at Holiday Inn Express Hotel & Suites LaurelResponded 10 January 2016
Thank you for the kind words. We do try to make each guests stay as perfect as possible.
The people at the front desk were very nice at check in, and also for the times we had to go back to the desk because our room keys wouldn't work (twice in two days). The room itself was fairly standard as far as amenities....More
Thank Lisa R
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites LaurelResponded 7 January 2016
Dear Lisa R,
Thank you for taking the time to share your experience during your past stay. I deeply apologize for any inconvenience you may have experienced due to our housekeeping service and the noise levels. Rest assured that your comments will be considered for...More
I've been working in hotels for years, I work at one now, so whenever I say the staff was bad, VERY bad. The rooms were great but the breakfast woman you barely seen and when you did she didn't say anything to you. But first...More
Thank Aaron M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites LaurelResponded 24 September 2015
Dear Aaron M,
Thank you for leaving a candid review about our hotel on TripAdvisor. It is with utter regret to know that your experience was not as pleasant as it should have been. We apologize for the disappointments you had with the pool and...More
Stayed at this location August 2015. Room was very clean, hotel was under remodeling, but handled very well. Courteous, polite, friendly staff. Neighborhood looks a bit iffy, but lot and hotel are very secure. Good experience, and I will return to this location again in...More
US$112 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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