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Room & Suite (11)
Dining (4)
Pool & Beach (2)
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Overview
  • Excellent26%
  • Very good17%
  • Average23%
  • Poor14%
  • Terrible20%
4 May 2018
“Great overnight stay for graduation”
26 Dec 2016
“Poor quality ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (34)
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1 - 5 of 34 reviews
Reviewed 4 May 2018 via mobile

A close 35-40 minutes to MSU graduation overnight trip. Debbie, the night desk clerk was super helpful. Awesome job on encased mattress cover. Clean. The breakfast was plentiful with waffles, eggs, and much more.More

Thank Jkffoster
Response from qualityinnlouisvill1, Hotel Manager at Quality InnResponded 4 weeks ago

Dear Guest, I thank you sincerely for your comments, which mean the world to me. I strive to create an excellent atmosphere for guests and am pleased to be succeeding. I especially thank you for pointing out our great location in proximity to MSU, great...More

Reviewed 27 December 2016 via mobile

The first room they put me in both garbage cans were over flowing. Also one of the beds looked as if someone took a nap in it. I just noticed in the second room that it looks like the fire alarm has been disassembled. The...More

Thank Steve R
Response from qualityinlouisville, webmaster at Quality InnResponded 2 January 2017

Dear Guest, Thanks for commenting. I apologize that there was an air conditioning problem in your room. These issues have been corrected. I also apologize for any other ways we failed to meet your needs. You can be sure we’ll do better for you next...More

Reviewed 29 July 2016 via mobile

I recently stayed at this property and was slightly taken aback by the condition of this hotel. Most all issues were minor and cosmetic, however after my stay, I received the standard "How was your stay?" Survey. I was honest on the survey and spelled...More

1  Thank Steven C
Response from qualityinnl0uisville, Webmaster at Quality InnResponded 17 August 2016

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You...More

Reviewed 12 June 2016

The only positive experience was Debbie, a weekend desk clerk still in training. She was a delight & perfectly suited for the hospitality industry. My profession is a lodging & hospitality consultant & trainer. If I were grading this hotel on a scale of 1...More

Thank Bob55197
Response from qualityinnl0uisville, Webmaster at Quality InnResponded 4 July 2016

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 18 May 2016

The room was very clean,the staff was very understanding and the stay was a great experience. I ended up having to extended my stay by a few extra days,and not only were they very understanding, but I also didn't have to change rooms. Plus,they gave...More

Thank MarionLeatrice
Response from qualityinnl0uisville, Webmaster at Quality InnResponded 27 May 2016

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Details
Price range
US$85 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$85 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Room & Suite (11)
Dining (4)
Pool & Beach (2)
Questions & Answers
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debc2654
20 May 2015|
AnswerShow all 3 answers
Response from samms235 | Property representative |
No don't accept pet
0
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Room Tips
"Road noise was very bad on front facing HWyY15"
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"Go to Starkville!!!"
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"free internet"
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"We slept in a room with a king bed, the room was huge, and it was on the west side of the hotel, it was..."
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