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BEST WESTERN Flagship Inn

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246 Reviews from our TripAdvisor Community

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Showing 241: English reviews
HOUSTON
Reviewed 1 week ago

I worked as a housekeeper and turndown attendant for 6 years on the VIP floor at Hyatt Regency Hotel in New Orleans. I always check for cleanliness prior to unpacking our bags. If the rooms aren't thoroughly clean, we ask for a clean room or checkout immediately depending on the severity of the room. This hotel hasn't failed us. It's...

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Helpful?
Thank DeFlanders
Reviewed 3 weeks ago

I would recommend this hotel again. It's rating to me is a 3+. The only problem I encountered was the refrigerator wouldn't get cold. My suggestion, I would like to see more "meat" on the breakfast menu, and access to elevators or closer stairs. The location was excellent. Could have used an elevator due to a middle age person with...

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Thank 21reginam
Akron, United States
Reviewed 26 October 2016

Very nice place, a good value for the money. we stayed 9 days for business. We slept well, it was quiet and we felt safe. Always coffee available in the lobby and had a nice outdoor gazebo to relax and drink your morning cup of joe. The staff was nice and eager to help. A great location with lots of...

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Helpful?
Thank George W
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

Sebastian, Florida
Reviewed 29 September 2016

This place was not up to Best Western standards. Perhaps they feel since they got their certificate of excellence in 2015 they no longer had to try to provide a decent stay for people. All the furniture in our room was dusty and the counters in the bath were not clean. The carpets needed to be cleaned along the walls....

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Helpful?
Thank barbaragwen270
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Kinston, United States
Reviewed 26 September 2016

My daughter attends the University of South Alabama and we make frequent trips to Mobile AL. We had been staying at the BW in Saraland AL. This past weekend I booked a room for two nights at the BW in Moss Point MS, because my aunt wants to be able to take her small dog when we visit my daughter....

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Helpful?
Thank Regina K
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

Carthage, Mississippi
Reviewed 3 September 2016 via mobile

Staff was very friendly. The price was great, the Room was clean, the bed was comfortable, i even liked the pillows. (That has never happened before). Also had the best free breakfast of any hotel i have ever stayed in even for nearly twice the money!Only negative for the stay was that the pool needed cleaning as in cigarette butts,...

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Helpful?
Thank Dee J
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jessica Holloman

Foley, Alabama
Reviewed 5 August 2016

Check in was easy. Check out was a breeze. Nice, clean rooms with comfortable beds. Great price. We will definitely go back again. Staff was friendly and attentive. Quiet stay, couldn't hear the other guests like most hotels

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Helpful?
Thank LukeLane
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Holloman Guest Service Manager

Reviewed 4 August 2016 via mobile

Air conditioning didnt work. 80 degrees in the room. Maintenence brought in a fan. When I requested a reduction in the rate the next morning they said "but it says here that maintenance brought you a fan..." Well guess what.... I didnt rent a room with a fan. I rented one with an air conditioner. Also four guys were partying...

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1Thank matt h
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

We apologize for the inconveniences you received during your stay, we value your feedback. Sincerely, Jessica Holloman

Nebo, United States
Reviewed 3 August 2016

We were greeted by friendly, helpful receptionist at check-in. While not lavish, the room was comfortable with the amenities we needed. The hot breakfast items were as good and varied as other more expensive places we stayed on this trip. The staff on duty at checkout the next morning was friendly and helpful in familiarizing us with destinations we inquired...

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Helpful?
Thank Eloise B
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Holloman Guest Service Manager

balch springs x
Reviewed 1 August 2016

Cheap is not always good. We stayed here at this hotel July 29, 2016.- july 31, 2016. When we got here the air did not work. The microwave also did not work. They sent someone to check the air. The guy told us, our air was broke. However, they could not, would not switch us to another room, because they...

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Helpful?
Thank tamu m
GMFlagship, Manager at BEST WESTERN Flagship Inn, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about BEST WESTERN Flagship Inn

Address: 4830 Amoco Dr, Moss Point, MS 39563-9572
Region: United States > Mississippi > Moss Point
Price Range: $84 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Flagship Inn 2.5*
Number of rooms: 78
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Also Known As:
Best Western Moss Point
Moss Point Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Flagship Inn staff and other travellers.
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3 months ago

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Questions? Get answers from BEST WESTERN Flagship Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I stayed in were good”
 of 5 bubbles JeffR802, 11 Jul 2016 | Read review
“If you have a guest who is physically challenged, make sure you request a room on first floor.”
 of 5 bubbles Stemar78, 27 Jun 2016 | Read review
“Chose a different Hotel”
 of 5 bubbles I9857VUjamesd, 5 May 2016 | Read review
“good location”
 of 5 bubbles aryahi50, 1 Apr 2016 | Read review
“Talk to desk Clerk about special requests.”
 of 5 bubbles morrisk7, 23 Jan 2016 | Read review
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