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We stayed here on the way to FL. The room was clean. Beds were very comfortable. Service was friendly and professional. The elevator smelled strongly of cigarette smoke, but I didn't smell it anywhere else in the hotel. Free coffee all day. Great stop.
Response from HIENewAlbany, General Manager at Holiday Inn Express New AlbanyResponded 17 May 2016
Great review! We have a lot of beach travelers and we stay perpetually jealous. Glad we could be a pleasant stop on your way - stop by on your way back home. We'll be here with the coffee all day long.
If you're travelling to Oxford, staying in New Albany is a cheaper alternative. It's a 30 minute drive. On game days, you'll pay 1/3 what you'll pay in Oxford (that's if you can even get a room in Oxford). This is your typical Holiday Inn...More
Response from HIENewAlbany, General Manager at Holiday Inn Express New AlbanyResponded 19 April 2016
Awesome, detailed review! You've covered almost everything anyone would need to know. Just a few notes - we do have extra parking in the back, and Domino's delivers if you don't feel like walking next time. Plus we've recently gone completely non-smoking so next time...More
Good experience. Room was very clean although smaller than other HIE's we've stayed in. Entire staff was very friendly & accommodating. Beds were very comfortable. Hotel was conveniently located close to Hwy 78. Signage was good. We'll stay there again.
Response from HIENewAlbany, Manager at Holiday Inn Express New AlbanyResponded 28 March 2016
Thank you for sharing your experience. We appreciate the kind review and our team will certainly be encouraged by your remarks. We look forward to seeing you again, and safe travels!
Typical Holiday Express except for some bad exceptions. Parking is really really poor and confusing. Also, the third floor has both smoking and non-smoking rooms. As soon as you get off the elevator you're hit by a the smell of smoke. You get in the...More
Response from HIENewAlbany, General Manager at Holiday Inn Express New AlbanyResponded 24 February 2016
Thank you for sharing your experience with us. We strive to inform every guest about the possibility of smelling smoke in the hall on that particular floor, and I regret we fell short during your stay. We want all our guests to feel comfortable during...More
Stayed here for 3 nights while visiting family in September 2015. I was able to check-in early, thankfully. The room was spacious and clean, which was really all I needed. I was so busy that I didn't turn on the tv until my last night...More
Thank Julie R
Response from HIENewAlbany, Manager at Holiday Inn Express New AlbanyResponded 19 January 2016
Thanks so much for taking the time to share your experience. We are sorry about the inconvenience with the TV, but glad DeeDee could make the situation bearable. We are very proud of our staff and we all love taking care of our guests. We...More
US$79 - US$172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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