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Comfort Suites Olive Branch

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Suites Olive Branch
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

This hotel has masked it's issue by some what decent decor. However their priorities seem to be out of order. We rented the suite #317. #1 the air unit did not work in the separate bedroom. Was pretty much told we were out of luck, due to there not being a maintenance guy on premises. Now, it's early spring, so...

Thank A TripAdvisor Member
COMFORT S, General Manager at Comfort Suites Olive Branch, responded to this review

I sincerely apologize for the issues you had during your recent stay. These are not normal issues at our property. I have spoken with our team to prevent them from happening again. Thank you for your feedback. Again you have my sincerest apologies. Vicki Durdin

Hill City, South Dakota
Reviewed 14 April 2017 via mobile

Very clean and easy check in, large rooms. Close to restaurants and breakfast was OK, fair choices but OK is about it. Our room slept 6 so that was great, pool was closed. Has a soft comfy bed. Price was good. Large bathroom. Quiet and decent best place to stay.

Thank Missy T
About Hotel's Favourite Review
COMFORT S, General Manager at Comfort Suites Olive Branch, responded to this review

Thank you for sharing your comments regarding your recent stay. We appreciate your endorsement of our property. We always want our guest to be comfortable and have a pleasant stay with us. Thank you again for your feedback.

Reviewed 4 weeks ago

Terrible. After driving all night (working almost a full day Friday & then leaving on an 11 1/2 hour drive) I checked in at 5:35 AM Saturday (04152017) morning. The young lady that handled my check-in did not mention anything to me about the fact that even though I was checking in that late-I would still have to check out...

1Thank David L
Warner Robins, Georgia
Reviewed 9 March 2017 via mobile

We stayed here for one night passing through, only because the Hampton was full. From the outside, it is very nice and the person at check-in was friendly. However, our room was filthy. It did not look like it had been vacuumed or dusted in a month. There were food crumbs on the ground. We debated for over an hour...

2Thank eluciano00
COMFORT S, General Manager at Comfort Suites Olive Branch, responded to this review

I appreciate you sharing your comments regarding your recent stay. Your feedback will enable us to make improvements where needed. I apologize for the conditions you have described and we will do our utmost to make the improvements needed. Thank you again for yor feedback.

Charlotte, North Carolina
Reviewed 4 December 2016

The hotel looked nice from the outside but it was far from nice on the inside. I stayed there for 2 nights 11/23 & 11/24 with my family of 4 and the sheets were not clean. I had to get new ones put on immediately. Then afterwards that we noticed stains on the comforter that like blood I was so...

2Thank TeeJay69
Reviewed 18 November 2016 via mobile

I stayed at this motel and found it it to be very clean. The only issue I had was that the door would not fully latch or lock and the motel rooms are showing some minimal age. However, the room was very clean and well kept and the bed very comfortable and clean to. The staff was great and very...

Thank Norman K
Kansas City, Missouri
Reviewed 5 October 2016

Very impressed with the management of this hotel. When we returned from our trip, we noticed we forgot our two year old's blanket. I didn't even call figuring it was probably thrown in with the sheets/towels and they wouldn't have it any longer. A week later, I received the blanket in the mail! They mailed it without us even calling...

Thank Jody M
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

So very appreciative of this review. We try really hard to take care of all our guest. We want you to come back. Thanks so much for sharing this.

Reviewed 4 October 2016 via mobile

My family stayed at this hotel for two nights. Our check in was smooth. The room was clean but I did notice a makeup stain on one of the pillows. Not good. That night my husband went to downstairs to ask for a plastic spoon to feed our one year old. He was rudely turned away by a lady at...

1Thank Tamekia E
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

I am sorry that we did not meet your expectations. With very large volumes of laundry occasionally a stain will get past us. Normally we treat to remove stains and if they are stubborn and will not come out we discard the item. I deeply regret that you found a stain. I will share this review with my staff as...

Minneapolis, Minnesota
Reviewed 7 September 2016

Made a last minute reservation while travelling through MS and glad we picked Comfort Suites. They were helpful and courteous throughout the process. The rooms were clean and quiet. Great value for the $$$

Thank GD R
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

We are so glad you chose our hotel for your stay in our community. Thank you for the kind words. I hope they will inspire others to choose your hotel also. Please come stay with us again.

Philadelphia, Pennsylvania
Reviewed 23 August 2016 via mobile

Overall a very adequate hotel but in need of some updating. On the plus side, the rooms are very clean and spacious, the beds are comfortable and the property is quiet. There is a nice outdoor pool, a decent breakfast is included, and the hotel staff is very friendly. The property could use some updating however. My room lacked high...

2Thank Dray64
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your review and your comments. Your observations are appreciated. I am glad to hear you enjoyed your stay. We are looking into upgrading our fitness center equipment in the future. Hope to see you again in the future.

44 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Room/Suite (13)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
Bathroom (1)
Dining (4)
Other (2)
04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites Olive Branch

Address: 6921 Parkwood Dr, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654-2111
Region: United States > Mississippi > Olive Branch
Price Range: $143 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Olive Branch 2*
Number of rooms: 74
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Also Known As:
Olive Branch Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Olive Branch staff and other travellers.
1 question
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Seminole, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of building was quiet.”
ammomof3, 26 Apr 2016 | Read review
“Higher floors are the best because there is less activity going on!”
kimbU4324XR, 13 Dec 2015 | Read review
“Very average hotel don't expect any bells and whistles... there are none”
1knowing1, 16 Sep 2015 | Read review
“Excellent place to stay”
georgeb773, 12 May 2015 | Read review
“Close to restaurants”
631belinday, 28 Mar 2015 | Read review
5 of 5
US$105* /night
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Prices are for 1 room, 2 adults
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