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Candlewood Suites

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
North America
Reviewed 24 May 2016 via mobile

Just outside Memphis, half the rate of the hotels in the city Super clean, our suite had everything you'd need for an extended stay....kitchen, dishwasher, full size refrigerator and the bathroom was very big! Far enough off the road that there is zero road noise Pool, on-site store, ample parking Only negative was the wifi was really slow, but if...

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Helpful?
Thank Bonish_Photo
Reviewed 11 April 2016 via mobile

Not a suite. This is actually false advertising because it's not a Candlewood Suite. It's actually an extended stay. Doors slam extremely loud. Guests working construction in area out of control. Had to change rooms to get some peace and quiet. No breakfast as advertised falsely. Not a good place to get away. It is very clean though and near...

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Thank MichelleAngela A
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear MichelleAngela A, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property due to the noise issues you encountered. I would like to apologize for any inconvenience this issue may have caused you during your stay. Just to let you know, our Candlewood...

Atlanta, Georgia
Reviewed 4 December 2015

I have to say, we were SUPER impressed with this place. We usually stay at a nearby express hotel when passing through on our way from GA to AR, but this time we had our dogs and needed to find a pet friendly hotel. I was very sceptical about this as there aren't a lot of nice hotels to choose...

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Thank Live2Travel4Ever123
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We truly appreicate the positive feedback of your stay with us. We are glad that you decided to take a chance and stay with us. We hope that our hotel is now a prefered hotel for you whenever you are passing through the Memphis Area.

Dartmouth
Reviewed 3 November 2015

Stayed 2 nights in order to visit Memphis(Graceland). Good accommodations and outside of Memphis. Great location for extended stay or those that like to make their own meals(our choice). They do accept pets but we never noticed any or issues and we both have allergies.

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Thank Lawrence M
O'Fallon, Illinois
Reviewed 25 October 2015

I have family/friends in the area so I always stay here when visiting. Hotel is close to shopping/eating/Memphis. Pet friendly so bring your babies. I always get on first floor, near the exit. No issues with reservations on line, or when checking out. I will be back~!

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Thank charlesmA2967WJ
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As always your feedback of your stay is greatly appreicated. We consider our guest family and that includes pets!

Tampa, Florida
Reviewed 8 October 2015

The hotel is fine but some of the quests are not. It is an extended stay hotel so there are people living in the hotel. I had someone overdosing in the hallway outside of my room early in the morning.

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1Thank BrianTHX
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We do sincerely apologize for the experience you had here at our hotel. Although the circumstances were beyond our control we do not want any of our guest to feel uncomfortable. We are extended stay and most of our guest are long term. The person whom you are speaking of was not a long term guest. We did contact the...

Reviewed 3 September 2015 via mobile

This place is advertised as an all suites hotel. After making my reservation I called to request non smoking and the change was made. I specifically asked if I'd have a sofa or love seat the room and was told I would. I got a room, not a suite, with an office chair and a straight backed uncomfortable chair. I...

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2Thank Angus184
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Angus184, Thank you for taking the time to write a review of our hotel. It is disheartening that some of our room amenities fell below your expectations. I sincerely apologize for any inconvenience this may have caused you. Your comments are highly appreciated and rest assured that these will be considered for our improvement. I am confident that our...

Jacksonville, Arkansas
Reviewed 31 August 2015

Really nice hotel that is off the beaten path! The check-in was fast and easy. Zeniyia checked us in and she has such a wonderful personality. She is an asset to that hotel. She was very informative telling us what the hotel offered. The hotel is close to Ihop and a lot of other restaurants. I would definitely stay here...

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Helpful?
Thank Valerie W
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Thank you for commenting on one of our newest team members, Zeniyia. She has a warming and welcoming personality that we adore about her. A great additional to the family. I am also thankful that you enjoyed your stay here wtih us! It is very important to us to make sure each of our guest have a wonderful experience. We...

Reviewed 27 August 2015

Hotel is situated very close to a large variety of restaurants, close shopping area and freeway access. This hotel is pet friendly and they did welcome our little Pom. We had a small problem with the first room we received on the 2nd floor. We are non-smokers and this floor had a really bad smell, they quickly moved us to...

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Thank Martha W
Oklahoma
Reviewed 12 August 2015

After driving 8 hours in the car, we were ready for a quiet evening to rest before hitting the road the next morning. The front desk lady was AWESOME. She was friendly and helpful, but not overbearing. However, I don't know if there was a party going on or what, but the lobby and room off lobby were loud. It...

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1Thank Renee R
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As a member of Management here at Candlewood Suites I will like to thank you for choosing our hotel for your lodging needs. We take each review with intent to improve for our guest. I do apologize for the loud noise level. We try to make each guest aware of their neighbors so that they will not distrub them.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location & all suites property offers great economical rates with the best service & cleanliness in Memphis & North MS areas. We offer most in-room amenities, full kitchen, DVD player, free guest laundry & free dinner every Wednesday. ... more   less 

Additional Information about Candlewood Suites

Address: 7448 Craft Goodman Frontage Rd, Olive Branch, MS 38654
Region: United States > Mississippi > Olive Branch
Price Range: $134 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Candlewood Hotel Olive Branch
Olive Branch Candlewood Suites
Hotel Style:
#5 Business Hotel in Olive Branch
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Questions & Answers

Questions? Get answers from Candlewood Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor away from the elevator”
melm538, 7 Feb 2017 | Read review
“On the back side is quiet”
Bev8789, 19 Oct 2016 | Read review
“Higher floors less likely to have had pets if you have allergies.”
500lawrencem, 3 Nov 2015 | Read review
“With pets, try for rooms close the exits.”
charlesmA2967WJ, 25 Oct 2015 | Read review
“Bottom floor, near exit. Very little foot or vehicle traffic noise”
philipw174, 27 Aug 2015 | Read review
5 of 5