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Candlewood Suites

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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Chandler, Oklahoma
Reviewed 2 January 2014

This hotel was terrible. The thermostat in the room was broken, the room was too hot. It also smelled like moldy food. And the noise from upstairs was unbearable at 4:00 am. Lots of stomping up there.

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Helpful?
2Thank svthomas72
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear svthomas72, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you...

Huntsville, Alabama
Reviewed 25 November 2013

This room was (almost) perfect for our needs! Less than $100. Roomy. Quiet. Convenient. Good coffee! We have certainly stayed in more expensive rooms, and had worse issues. The only issue we had was getting the shower to work. First tub bath I've had in a LONG time. Turns out that they knew the connection was upside down, but it...

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Helpful?
Thank BBGAMX
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

I would like to first apologize about the mix up with the shower; thank you for being understanding with our new desk clerk and I'm glad that we we're able to make your stay as comfortable as possible. Since then we have had maintenance check each bathroom in the hotel to make sure things are working properly. I look forward...

Reviewed 6 October 2013 via mobile

Had never stayed with this chain before but was very clean and nice. Staff was very helpful and friendly! Home like and perfect for my child and very reasonable price!! Fairly close to interstate. Would def stay again!!!!!!!!

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Helpful?
Thank Martin092609
Kansas City, Missouri
Reviewed 8 September 2013

First time staying here,quiet close to interstate, reasonable price only drawback no breakfast, but that's ok- pleasant easy check-in, would stay @ this chain again! Larger room, full size ref, microwave, cook-top,plates& utensils-sweet!

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Helpful?
1Thank Sharon N
Phoenix
Reviewed 12 August 2013

And with a Kroger nearby we stay here when we have projects near Memphis. Its EZ to grab fresh groceries and make meals - there is even a toaster in each room! A real treat for us full-time travelers. Clean with comfortable beds and triple sheeting plus a comforter make this brand the closest to our home accomodations while we...

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Helpful?
Thank Candace R
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Thank you for your continued loyalty! I do apologize for the hot water heater issues that we were having however, we were in progress of replacing them and have done so. Hope to see you again on your next trip to the area!

Reviewed 4 August 2013 via mobile

We found this to be a great pet friendly hotel and the five of us fit nicely with our pup. the room was marked no smoking but it was a heavy smokers room! our clothes smelled for days from the room. I literally put a scarf on so I could breathe during the night! besides that the facilities were great...

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Helpful?
Thank mom-on-the-journey
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear mom-on-the-journey, Thank you for taking the time to write us a review regarding your recent stay. It is very nice to know that you liked our facilities. I certainly apologize for the inconveniences you experienced over the smell of the room. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like...

Shawnee, Oklahoma
Reviewed 22 July 2013

We found that Pet friendly hotels in Memphis area wanted $25 to $30 a night extra for our pet dog, however, Candlewood was only $15. Nice suite with stove, microwave, fridge, sink, dishes, nice desk area, and comfortable queen size bed. No pool, hot tub, lounge, or breakfast, but they do have exercise room, and vending area. We like the...

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Helpful?
Thank RVMcClure
CWOlivebranch, Manager at Candlewood Suites, responded to this review

Thank you for taking the time to let us know about your experience with our hotel! Your feedback is very valuable in order to allow us to keep improving. We hope to see you and your pet again soon!

Saint Louis, Missouri
Reviewed 21 July 2013

I stayed at this Candlewood Suites recently for one night. I arrived late in the evening and checked out early in the morning so did not have time to make use of the fully stocked kitchenette. The room was clean and comfortable, although I could hear noise from the lobby and from the guest in the room upstairs from mine....

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Helpful?
Thank Kathie D
CWOlivebranch, Manager at Candlewood Suites, responded to this review

We are delighted to hear that you were pleased with your experience here at Candlewood Suites. Our entire brand is built with the guest at the center of everything we do and at our Olive Branch hotel that is the main goal everyday. Thank you for your kind words. See you again soon!

Saint Louis, Missouri
Reviewed 19 July 2013

I just needed a place for the night...and stumbled onto this little jewel. Room was sparkling clean, quiet and well outfitted. The kitchen...the kitchen, not a kitchenette by my book! was amazing...a full size refrigerator, dishwasher, microwave, cabinets loaded with everything you could want, stove and sink as well. This would be a perfect place to stay when visiting Graceland,...

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Helpful?
Thank Lynne N
CWOlivebranch, Manager at Candlewood Suites, responded to this review

It is great to hear that you felt at home while staying with us. Our amenities are designed just for you. Anytime we can take care of your travel needs and become a "Jewel" in your travel experience it just means that our commitment to being the best is paying off. We will see you again soon!

Baton Rouge, Louisiana
Reviewed 3 April 2013

Clerk was very friendly and room was clean. Had reservation with confirmation through Candlewood Suites for king room but only queen available upon arrival. TV cable was out service during stay. Clerk on duty told my DH that manager was aware & that tv cable had been out of service all day would not be available until next day. DH...

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Helpful?
1Thank Bayous92
CWOlivebranch, Manager at Candlewood Suites, responded to this review

I want to thank you for letting us know about the problems that you encountered during your stay. We are truly sorry that the room we selected for you did not meet and exceed your expectations. We are looking at all of the things you mentioned and working to make sure that every thing is corrected. We are aware that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location & all suites property offers great economical rates with the best service & cleanliness in Memphis & North MS areas. We offer most in-room amenities, full kitchen, DVD player, free guest laundry & free dinner every Wednesday. ... more   less 

Additional Information about Candlewood Suites

Address: 7448 Craft Goodman Frontage Rd, Olive Branch, MS 38654
Region: United States > Mississippi > Olive Branch
Price Range: $134 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Candlewood Hotel Olive Branch
Olive Branch Candlewood Suites
Hotel Style:
#5 Business Hotel in Olive Branch
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Questions & Answers

Questions? Get answers from Candlewood Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor away from the elevator”
 of 5 bubbles melm538, 7 Feb 2017 | Read review
“On the back side is quiet”
 of 5 bubbles Bev8789, 19 Oct 2016 | Read review
“Higher floors less likely to have had pets if you have allergies.”
 of 5 bubbles 500lawrencem, 3 Nov 2015 | Read review
“With pets, try for rooms close the exits.”
 of 5 bubbles charlesmA2967WJ, 25 Oct 2015 | Read review
“Bottom floor, near exit. Very little foot or vehicle traffic noise”
 of 5 bubbles philipw174, 27 Aug 2015 | Read review
5 of 5