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Golden Moon Hotel & Casino

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1 room 2 adults 0 children
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Memphis
Reviewed 2 weeks ago

We were pleasantly surprised to visit at a time when it was reasonably smoke free and quiet. The casino and hotel is in really nice condition. Our room was large and very comfortable. If more than one person is staying in the room, have all names on your reservation. I could not check in, even with identification, while my husband...

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Helpful?
Thank MissMem
PearlRiverResort, Guest Services Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for taking the time to share feedback. We apologize that your experience was less than satisfactory. Please know that your complaints have been shared with the appropriate departments and will be addressed accordingly. It is because of wonderful guests like you that we are made aware of issues and are continuously able to improve. We hope to see...

Mobile, Alabama
Reviewed 4 weeks ago

This is a nice hotel if you are a gambler, but not something to go out of your way to try if you have no desire to try your luck at the casino. Either way, if you go, hang on to your wallet because even though the rooms are very reasonable, every time you turn around there is a charge....

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Helpful?
Thank Tigerhornet
PearlRiverResort, Guest Services Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for your review. We appreciate your candid comments of our property. Again, thank for taking the time to leave a review.

Cullman, Alabama, United States
Reviewed 10 March 2017

Truly a wonderful place to relax with the convenience to go to the Casino, eat at great restaurants, take in the sights on walks around the grounds. Great service with smiles. Comps from the casino are great which makes things even nicer when you know you will not have to spend so much. We win more at this casino than...

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Helpful?
1Thank Myra C
PearlRiverResort, Guest Services Representative at Golden Moon Hotel & Casino, responded to this review

Hi Myra! We are ecstatic to hear about the enjoyable experience with us! Thank you for taking the time to leave a review of our establishment. We look forward to seeing you again!

Indianapolis, Indiana
Reviewed 8 February 2017

There aren't a lot of choices when in the area but this hotel is by far the better ones. The room was clean. The toilet did run constantly until you forced the handle up. I didn't hear any hallway noise and I stayed near the elevator, vending machine and ice machine. I could have been the time that I was...

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Helpful?
Thank tdantz
PearlRiverResort, Guest Service Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for your review. We appreciate and value your feedback. We hope to see you again soon!

Pinson, Alabama
Reviewed 23 January 2017

I normally don't leave negative reviews but my experience with the folks in VIP services at Golden Moon really pushed me to voice my displeasure with their lack of interest in resolving an issue that should have been corrected once they had knowledge of the problem. I made reservations for a Friday and Saturday night. My comps will cover Sunday...

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Helpful?
1Thank randy22088
PearlRiverResort, Guest Service Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for taking the time to leave a review our establishment. Please accept my sincerest of apologies regarding the experience you detailed in your review. I assure you the things you mentioned are in no way reflective if the service experience we strive to provide at our Resort. To make a formal complaint, please email us at Guest.services@pearlriverresort.com. Please...

Tulsa, Oklahoma
Reviewed 8 January 2017

Love this hotel and casino. The rooms are great and love the food! The casino is clean and employees friendly. The Phillip M's Steakhouse next door in the Silverstar is one of the best steak houses in Mississippi! Don't miss it! The Dancing Rabbit golf courses are also the finest in the State! Can't wait to return!!

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Helpful?
Thank artyis
PearlRiverResort, Guest Services Representatives at Golden Moon Hotel & Casino, responded to this review

Thank you for your review. We are thrilled to hear about your enjoyable experience with us. We look forward to see you again soon. Again, thank you for taking the time to review your stay with us!

Memphis, Tennessee
Reviewed 20 December 2016 via mobile

I stayed here while there for a friend's wedding. The location was great! It was very conveniently located to grocery, gas, restaurants, etc. I believe there is a Waterpark also located near by. The casino was great! Lots of eateries, very nicely decorated, and the staff was friendly. The room was decorated nicely. The bathroom was huge! Everything was clean....

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Helpful?
Thank sherita1
PearlRiverResort, Guest Services Representative at Golden Moon Hotel & Casino, responded to this review

Hello! Thank you for taking the time to write a review of our establishment. We are thrilled to hear of your enjoyable experience with us. We hope to see you again soon!

Collinsville, Alabama
Reviewed 11 October 2016

We played poker here one weekend and stayed elsewhere.We really enjoyed it so we booked a room and came back for another weekend of poker. The rooms were great. Food was great. The poker room is the most easy going atmosphere we ever played in. Everything was great and our first night was free. We will be back often!!!

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Helpful?
Thank Regina M
PearlRiverResort, Guest Service Representative at Golden Moon Hotel & Casino, responded to this review

Hello! We are thrilled to hear of your enjoyable experience with us. We hope to see you again soon. Again, thank you for taking the time to review your stay!

Huntsville
Reviewed 26 September 2016

I used to love coming here. It's getting less and less because I don't win as much but play more. My comps are not as good and I have brought lots of other people to this casino. The people working the tables a great most of the time. Sara one of the table supervisors is great. She makes it fun...

Review collected in partnership with this hotel
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1Thank D6833OVamyd
PearlRiverResort, Guest Service Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for your review! We appreciate and value your feedback. We will share your comments with our team. Again, Thank you and we hope to see you again soon.

Jackson, Mississippi, United States
Reviewed 25 September 2016

Decent for what it is and where it is, would not repeat if I have other options. As far as the Native Americans customer service skills, it wasn't as bad for me as it was for others. They were decently friendly to me, not cheery or joyful, but good enough. The gulf coast casinos beat out this one in terms...

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Helpful?
2Thank BinaryJ
PearlRiverResort, Guest Service Representative at Golden Moon Hotel & Casino, responded to this review

Thank you for taking the time to leave a review of our establishment. We appreciate your candid comments regarding your visit to our property. We apologize for the unsatisfactory experiences you mentioned and will share them with our team. Again, Thank you and we hope to see you soon!

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Golden Moon Hotel & Casino

Address: Highway 16 West, Pearl River Resort - Choctaw, Philadelphia, MS 39350
Region: United States > Mississippi > Philadelphia
Price Range: $110 - $187 (Based on Average Rates for a Standard Room)
Number of rooms: 571
Reservation Options:
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Also Known As:
Golden Moon Hotel Philadelphia
Golden Moon Hotel And Casino
Golden Moon Resort
Golden Moon Hotel Mississippi
Golden Moon Mississippi
Golden Moon Casino Mississippi
Golden Moon Hotel Casino
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Questions & Answers

Here's what travellers have asked, with answers from Golden Moon Hotel & Casino staff and other travellers.
6 questions
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Columbus, Mississippi
1 month ago
3 months ago
Tuscaloosa, Alabama

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Questions? Get answers from Golden Moon Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will have the choice of free public wifi or you can pay for the private one.”
Tigerhornet, 27 Mar 2017 | Read review
“All rooms looked to be quiet. not sure how many floors but know it goes up to 11”
674myrac, 9 Mar 2017 | Read review
“Room near the elevator worked out good for us.”
tdantz, 7 Feb 2017 | Read review
“Silver Star rooms are nicer than golden moon unless you get a suite, buffet has specials depending the day”
BinaryJ, 24 Sep 2016 | Read review
“We use to stay at silver star hotel but our last several times it was very loud with other patrons in the hallways. The golden moon was pleasantly quiet and the room was great ”
wendysU7477EI, 12 Sep 2016 | Read review
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