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Spent several weeks at this hotel. The room was clean and spacious with plenty of plugins for technology devices. Only negative was the unsightly mildew around caulk seams of the bathroom tub. The hotel took care of issue. Otherwise, it was a good stay.
The area is quite quaint, but the Hotel is top notch. For a Holiday Inn Express, they met all expectations. Check in was quick, the rooms were clean and the lobby area was neat. The staff were quite welcoming and helpful about the areas and...More
Thank Merlin H
Response from Chirag S S, Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded 18 January 2016
Thank you so much for your Great review of our hotel.I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit...More
We arrived about an hour before check-in and the front desk was very helpful in getting us a room. there is a small business center wit one printer, and a small exercise room. We were in town to attend a funeral in Louisville which is...More
1 Thank vacationtime12389
Response from IHGCare, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded 9 August 2015
Thank you for staying with us and providing us with your valuable feedback. We are glad you found our front desk staff helpful and it is nice to know that you enjoyed our complimentary breakfast. Comments such as yours only fuel us more,...More
It was a nice hotel. Had a great nights sleep. The room was clean . It wasn't hard to find and it was close to everything that we wanted to do this weekend. We are definitely going to stay there again . The breakfast was...More
I love a hotel that makes you feel like they are glad you came to visit. This was definitely not the case with THIS hotel. It's in a very rural community so I was sure it would be comfy and cozy people at desks, on...More
Thank Julie D
Response from IHGCare, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And SuitesResponded 27 July 2015
Dear Julie D,
Thank you very much for posting a candid feedback for our hotel. Please accept our sincere apologies if we were not able to meet your expectations with regards to the services provided by our staff and the food extras. Rest assured, your...More