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To start with I booked a non smoking room, they put me in room 110, on the ground floor, where everyone in the casino smokes, I was coughing all night, and the odor was everywhere.
Next the shower was broken, for what ever reason the...More
1 Thank EdJones1961
Response from PearlRiverResort, Guest Services Representative at Silver Star Hotel and CasinoResponded 12 April 2017
Thank you taking the time to leave a review of our establishment. Please accept my sincerest of apologies regarding the experiences you detailed in your review. I assure you the things you mentioned are in no way reflective of the service experience we strive to...More
Went to front desk on wednesday to see about getting a room for 2 nights Wednesday night and Thursday ni. She told me that my players card room comp was only good for 2 nights Monday - thursday. And I couldn't get the Thursday night....More
I went there with my parents and brother over the Christmas Break. I was disappointed on all fronts. The front desk was not friendly at all and would not allow us to check in until right at 4 o'clock, even though the hotel and casino...More
6 Thank HollyP1977
Response from PearlRiverResort, Guest Service Representative at Silver Star Hotel and CasinoResponded 5 January 2017
Thank you for taking the to leave a review of our establishment. Please accept my sincerest of apologies regarding the experiences you detailed in your review. I assure you the things you mentioned are in no way reflective of the service experience we strive to...More
This review is about the casino.. it really is a nice place, plenty of machines to choose from. We actually went for a ZZ Top concert and decided to check the casinos out prior to the show. We won a lil money and the service...More
1 Thank Jessica J
Response from PearlRiverResort, Guest Service Representative at Silver Star Hotel and CasinoResponded 14 November 2016
Hi Jessica! Thank you for taking the time to leaving a review of our establishment. We hope to see you again in the future!
I Had a nice time but slots do not payoff as well as they use to and we all lost a lot of money for the time we had been there. Family member did not play with a card but she played over $700.00 beside...More
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