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Our first night’s pay was what was quoted and correct but we stayed 3 nights and there were added fees for each new day without warning! The explanation to my husband was, “Oh that’s our rate going in to the weekend”!
Well, had we been...More
1 Thank Joy H
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 30 January 2018
Thank you so much for your feedback!! Please know that we take all feedback good or bad to heart. I would like to apologize for the inconveniences you experienced during your stay with us. We hope that if travels should bring you back our way,...More
We stayed here on the way down to Orange Beach. We had a two-bedroom suite which was nice for us night owls that like to stay up late. The rooms were clean and updated. Lots of space for 3 adults and 1 child. The bed...More
Response from Shawanda H, Sales Coordinator at Staybridge Suites JacksonResponded 13 October 2017
On behalf of our staff at Staybridge Suites , we hope your visit to Ridgeland was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed...More
2 bedroom 2 bath suite (1 King and 2 Doubles)
Room was clean, chair in living room fabric was starting to fray, there were some nail polish stains on the wood end tables, and some leftover glitter sprinkled on the sofa - which I could...More
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 22 January 2018
Thank you so much for your feedback. As guest satisfaction is our number one priority, it warms our hearts to know your experience with us was satisfying. We hope that you will return to us in the future and allow us to add a little...More
We stopped here on our road trip of the south. The hotel is very clean and looks newly renovated. The staff on check in was so friendly and helpful. She also printed out directions to the diner which featured in the movie ' The Help...More
Thank David D
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 15 September 2017
Thank you so much for your review of our Staybridge Suites hotel here in Ridgeland, MS, we really appreciate it!
We will be sure to share your comments with our team as they love hearing back from our guests.
We hope to see...More
Stayed at this location several times no real problems other than it needs an up grade which I was told by the new GM (also new owners according to the new GM as of April 2017) was pending.
Stayed here the Friday, Saturday, and Sunday...More
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 15 August 2017
Please allow us to apologize for the experience you had while staying here at our hotel.
We will give your comments and concerns our full attention as to ensure that all our guests have the stay they should have when staying here.