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Staybridge Suites Jackson

Traveller (30)
Room & Suite (11)
  • Excellent47%
  • Very good21%
  • Average13%
  • Poor8%
  • Terrible11%
Travellers talk about
“front desk”(13 reviews)
“fries”(5 reviews)
“laundry room”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Fitness centre
3 Star Hotel
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Offers from Staybridge Suites Jackson
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (61)
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All reviewsfront deskfrieslaundry roomminute drivewould definitely stay here againtwo bedroom suiteyogurtwe've stayedexcellent stayparking lotsausagejacksonhomewoodsmscouchhousekeepingtv
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1 - 5 of 61 reviews
Reviewed 28 January 2018 via mobile

Our first night’s pay was what was quoted and correct but we stayed 3 nights and there were added fees for each new day without warning! The explanation to my husband was, “Oh that’s our rate going in to the weekend”! Well, had we been...More

1  Thank Joy H
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 30 January 2018

Thank you so much for your feedback!! Please know that we take all feedback good or bad to heart. I would like to apologize for the inconveniences you experienced during your stay with us. We hope that if travels should bring you back our way,...More

Hotel's Favourite
Reviewed 11 October 2017

We stayed here on the way down to Orange Beach. We had a two-bedroom suite which was nice for us night owls that like to stay up late. The rooms were clean and updated. Lots of space for 3 adults and 1 child. The bed...More

Thank jdconrad73
Response from Shawanda H, Sales Coordinator at Staybridge Suites JacksonResponded 13 October 2017

On behalf of our staff at Staybridge Suites , we hope your visit to Ridgeland was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed...More

Reviewed 19 January 2018 via mobile

2 bedroom 2 bath suite (1 King and 2 Doubles) Room was clean, chair in living room fabric was starting to fray, there were some nail polish stains on the wood end tables, and some leftover glitter sprinkled on the sofa - which I could...More

Thank craftywriter
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 22 January 2018

Thank you so much for your feedback. As guest satisfaction is our number one priority, it warms our hearts to know your experience with us was satisfying. We hope that you will return to us in the future and allow us to add a little...More

Reviewed 7 September 2017 via mobile

We stopped here on our road trip of the south. The hotel is very clean and looks newly renovated. The staff on check in was so friendly and helpful. She also printed out directions to the diner which featured in the movie ' The Help...More

Thank David D
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 15 September 2017

Dear David, Thank you so much for your review of our Staybridge Suites hotel here in Ridgeland, MS, we really appreciate it! We will be sure to share your comments with our team as they love hearing back from our guests. We hope to see...More

Reviewed 10 August 2017

Stayed at this location several times no real problems other than it needs an up grade which I was told by the new GM (also new owners according to the new GM as of April 2017) was pending. Stayed here the Friday, Saturday, and Sunday...More

Thank datarep
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 15 August 2017

Dear Datarep, Please allow us to apologize for the experience you had while staying here at our hotel. We will give your comments and concerns our full attention as to ensure that all our guests have the stay they should have when staying here. If...More

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Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$96 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$96 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (11)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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David C
1 July 2016|
Response from Shawanda H | Property representative |
Summit Hotel Properties owns the hotel. Interstate Hotels and Resorts manages the hotel.
Room Tips
"Go elsewhere"
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"We're first-floor people when possible, but then, we have a TON of luggage."
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"The 2 bedroom suite also has a couch bed."
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"As always, first floor rooms are the bomb . . . or whatever the current millennial saying is."
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