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The hotel is old, so I've made allowances for the fact that the furnishings are way past best. Fridge has rumbled constantly since we checked in yesterday. The TV in the living room doesn't switch on, but the couch is so old and worn that...More
We stayed here on the way down to Orange Beach. We had a two-bedroom suite which was nice for us night owls that like to stay up late. The rooms were clean and updated. Lots of space for 3 adults and 1 child. The bed...More
Response from Shawanda H, Sales Coordinator at Staybridge Suites JacksonResponded 13 October 2017
On behalf of our staff at Staybridge Suites , we hope your visit to Ridgeland was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed...More
This place needs some help. First of all my room stunk, like stale cigarette smoke. 3 days to get the kitchen light fixed. 9 days to get my full cleaning. The first time I complained they made the bed and nothing else. The second time...More
Thank Lea W
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 4 weeks ago
I would like to definitely thank you for feedback. We take all feedback to heart as it is the voice of the guest that matters most. I want to apologize to you n behalf of the Staybridge Team. We fell short in making sure your...More
One of the only hotels I found that has two bedroom-two bathroom suites for our family stay. Up-to-date and Clean. Excellent service. Although the suite had a kitchen, they served a very good hot/cold breakfast of your choice.
Thank Marietta C
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 21 May 2018
Thank you so much for your positive feedback. We are truly happy you enjoyed your experience here with us and if travels should bring back this way, know your home is right here with us. Thanks again and hope to see you soon!!
Stayed here recently returning from the gulf coast during spring break. The room was very clean, comfortable, and spacious. The front desk employees were kind and efficient. Although we didn’t take advantage of their social hour they did provide complimentary wine and beer during the...More
2 Thank Spartan55
Response from Patrice H, Director of Sales at Staybridge Suites JacksonResponded 12 April 2018
Thank you so much for your positive feedback. We take great pleasure in knowing you enjoyed your stay with us. Guest satisfaction is our number one priority. Thanks again and hope to see you in the future.