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Residence Inn Jackson Ridgeland

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Traveller (19)
Room & Suite (40)
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Overview
  • Excellent25%
  • Very good37%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Jackson Ridgeland
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Jackson Ridgeland
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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145 results
Traveller rating
37
52
28
16
12
Traveller type
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LanguageEnglish
37
52
28
16
12
Show reviews that mention
All reviewswelcome reliefboth bedroomsbasketball courtclean place to stayone bedroom suitestove topbreakfast offeringsfull kitchenfront desk staffother guestssausagesleeper sofafree breakfastbagelsstaff was friendlyup to datejackson
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1 - 5 of 145 reviews
Reviewed yesterday via mobile

What a disappointment. We’ve stayed here in the past and it was fine. I don’t know what happened, but this place is awful now. What a horrible experience. They downgraded our room even though we booked through the official Marriott app and then lied to...More

Thank Michele W
Reviewed 3 weeks ago

First room was tiny (I stay at over a dozen RIs a year and had never seen a room this small.) I asked for an upgrade and the second room was spacious however the windows had gaps and did not totally close. Even though I...More

Thank rosied8181
Response from General Manger M, General Manager at Residence Inn Jackson RidgelandResponded 2 days ago

Thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide. I have shared your feedback with the appropriate hotel team to prevent this from occurring in the...More

Reviewed 21 May 2018

I have never stayed at a Marriott that was so filthy! The carpet in the room was so frayed you could see the sub floor and there were stains everywhere. If I got out of bed for any reason, I'd slipped my shoes on. Breakfast...More

Thank Florida2128
Response from General Manger M, General Manager at Residence Inn Jackson RidgelandResponded 2 days ago

Thank you for sharing your feedback. Since your stay we have made many modifications to the breakfast as well as had professionals to clean our carpets. If you are in Ridgeland please feel free to stop by and see the changes.

Reviewed 21 February 2018

I usually stay at the Fairfield Inn in Jackson (Pearl), as I love the Marriott chains, but it was booked. So I chose the Residence Inn in Ridgeland, MS as a substitute. I walked in to a wonderfully clean foyer, to meet 2 of the...More

Thank G4522IOgarym
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 23 February 2018

Thank you for sharing your experience at the Residence Inn Jackson Ridgeland. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with...More

Reviewed 6 February 2018

Residence Inn has been my choice of places to stay all over the country for the last 15 years. You can't beat having a kitchen, 2 bedrooms, and a pull-out sofa for a large family. However, I find that RI quality has slipped over the...More

Thank Gozzies
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 9 February 2018

Thank you for staying with us, we strive to make sure that each guest have a pleasant and memorable experience during their stay with us. However, we have failed with meeting your expectations during your time with us and I apologize for any inconvenience this...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$104 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (40)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Phx115
6 September 2017|
AnswerShow all 2 answers
Response from Victoria H | Property representative |
Unfortunately, we will undergo renovations in latter 2018...
1
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Room Tips
"Avoid room 424 and those nearby if you want to look out windows--the "view" is a huge trash heap..."
Read review
"My room was 222, no issues at all with it"
Read review
"Don't stay there."
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"Get to breakfast early if you want hot baked goods."
Read review
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