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Staff was very friendly. Was disappointed in breakfast each morning and there nearly a week.
Area was not kept clean and food was not refilled in a timely manner. - limited food choices!
1 Thank Gayla G
Response from Victoria H, Director of Sales at Residence Inn Jackson RidgelandResponded 1 August 2017
Thank you for feedback! I am happy that you had a chance to experience our wonderful staff! Truly sorry about the choices of breakfast options, however, I have forwarded the information about the cleanliness and refilling items in a timely manner to the appropriate department...More
We are regular users of Residence Inns. This one, while it has the spacious rooms, it is in need of updating. The staff was welcoming and helpful. The bed, most important to us, was old, bouncy, and the fitted sheet came off while sleeping. That...More
Response from General Manger M, General Manager at Residence Inn Jackson RidgelandResponded 25 June 2017
Thank you for taking the time to comment about your recent stay at the Residence Inn Ridgeland. We are thankful for your visit with us. I apologize for the difficulties you had during your stay and we are working to improve for every guest is...More
Check in was quick and easy. The staff was courteous and the room was comfortable. The hotel was near every place I wanted to go and easy too get into and out of. Some of the room looked a little dated but the hotel was...More
Response from Victoria H, Director of Sales at Residence Inn Jackson RidgelandResponded 31 July 2017
Thank you for your feedback! We are pleased you enjoyed your stay with us! We can't wait to welcome you back soon!
Fool me once.....
Stayed here before. Complained that it seems the property is being used by the managements teenaged boys as their playground. All over the pool, the basketball courts, the buffet. Was told they would look into as that seemed isolated.
Guess what it's...More
Thank M R
Response from stephanie w, Director of Sales at Residence Inn Jackson RidgelandResponded 18 May 2017
Thank you for letting us know about your recent stay with us. We truly care about your feedback and want to make sure that we look into every situation that concerns our guests. Our management team at our hotel does not have teenage boys, however,...More
Nice and clean place. We got the 2 bedroom suite as we had the kids with us. Bathroom in each bedroom and let out couch in the front. Place has a gym, basketball court, outdoor hot tub and pool. Kids loved it. Free breakfast! I...More
Thank Jus P
Response from stephanie w, Director of Sales at Residence Inn Jackson RidgelandResponded 1 May 2017
We are so very happy that you stayed us and that you had a great experience! We would love for you and your family to come back anytime!
Have a great week and hope to see you soon!