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Homewood Suites by Hilton Jackson Ridgeland

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Homewood Suites by Hilton Jackson Ridgeland
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329 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jackson Ridgeland
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Showing 328: English reviews
Montgomery, Alabama
Reviewed 4 August 2016

We stayed there for several days and overall was very pleasant. The hotel could use a little freshening up but it was in good shape. A nice breakfast selection; kids had waffles every morning. If you had a nice lunch there was no need to go out for supper; the evening snack (M-Th only) was plenty. The staff was very...

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Helpful?
Thank dannie42
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! We are really happy that you enjoyed your stay with us! We hope that if travel brings you back to the area you will make us your #1 choice! Victoria Hopkins Director of Sales

Harrison, TN
Reviewed 2 August 2016

No towels available for three nights we were there. We had to go to front desk each night to get towels to shower after a long day of meetings. No breakfast at 8:15am when breakfast was supposed to end at 10:00am. No one at front desk to communicate complaints.

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Helpful?
Thank B3488KXtimb
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! I truly apologize that your stay was less than desirable. It is always our goal to provide excellent amenities and service to all of guests. We regret we fell short in this instance. I am working with the front desk staff and complimentary food and beverage staff to ensure this doesn't happen again in the...

Carthage, Missouri
Reviewed 1 August 2016

The site was clean and well maintained. The staff was friendly and helpful. Although the food was adequate, the room was spacious and clean. The bed was comfortable and the bedding was fresh. It was a comfortable stay.

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Helpful?
Thank H4132FApamela
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am so thrilled you enjoyed your stay with us! We can't wait to welcome you home soon!

Atlanta, United States
Reviewed 1 August 2016

This is my second time staying here. It is always clean and the staff is pleasant. The complimentary breakfast is great. The room was clean and smelled pleasant. They also do a social hour where they serve food and beer/wine.

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Helpful?
Thank Vanasse H
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Super comment! So glad you enjoyed your stay with us! We can't wait to welcome you home soon!

Hollywood, Florida
Reviewed 28 July 2016

Nice clean environment . We had a great time. Suites were very nice. Great location, near many places to eat, shop or just visit. This was our first time in this area, I would highly recommend Homewood. I felt like I was home

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Thank lanessas2016
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

That's what it's all about...you feeling "at home"! We are happy that you enjoyed your stay with us! Can't wait to welcome you home soon! Victoria Hopkins

Chicago, Illinois
Reviewed 28 July 2016

We experienced faulty air conditioning in over 100 degree weather, had ants in the bathroom and sink area until I went to Walgreens and brought a can of Raid Ant Killer and we had to stick our hand inside the top of the toilet to flush it. This was the worst hotel stay I've ever experienced at a Hilton property....

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Thank 294latricew
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I truly apologize for the inconvenience of ants being in your suite and the A/C not working properly. It is totally our goal to provide excellent amenities to each one of our guests. We regret we fell short in this instance. I am working with the maintenance department to ensure that we get this issue...

TRENTON
Reviewed 27 July 2016 via mobile

Easy check-in and out. Reasonable price & clean. Employees friendly, always smiling and courteous. The managers evening cocktail hour was a welcome surprise. BUT, why do hotel desk clerks insist on putting families with small children on the top floors? All night long the kids are running and jumping off of the beds, chairs, sofas, end tables and coffee tables!...

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Thank Norman T
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! Sorry for the inconvenience of noise. We hope the next time you stay with us, you will be able to rest a bit more!

Louisville, United States
Reviewed 25 July 2016

Kitchen Sink was leaking and they did not fixed it until we arrive back for the night. It was almost midnight before it was fixed. The leaking sink was a known fact before our arrival. Never could get coffee at night it was always cold. In the morning I like to have two cups in the morning, the coffee was...

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Thank David C
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thanks for your feedback! I apologize for the leaking sink and coffee not being replenished. We strive to provide clean, comfortable, and operable suites. We regret that we fell short this time. I am working with the maintenance department to ensure this doesn't happen in the future. Hope that if travel brings you back to the area you will give...

Birmingham, Alabama
Reviewed 23 July 2016

I walked into the room and the living/kitchen area had a sink with the plumbing exposed underneath. The coffee put had not been cleaned out from the previous tenant. The bathroom was not clean with unfolded towels and spiders in multiple places. The rate was terrible for the quality.

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Thank brianfB9636PP
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I sincerely apologize for the inconvenience of the cleanliness of your suite. It is always our goal to provide a clean spacious suite to all of our guests. I regret we fell short in this instance. I am working with the housekeeping department to ensure this does not happen again in the future. We hope...

MS
Reviewed 17 July 2016

This is the second time we've stayed at this location. The check in was easy, Shenetia was slammed with phones ringing and a line of guests but managed to get it all done. The room furniture had seen better days, a lot of wear and tear, scratches and stains on the ottoman and chair. The coffee table was held together...

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Helpful?
Thank shellzbell
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! We are anxiously waiting our property renovation. We are expecting it to be some time in 2017. Hopefully, the next time you travel to the area we will have/or be in the process of the renovation. Can't wait to welcome you home soon! Victoria Hopkins Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Jackson Ridgeland

Address: 853 Centre St, Ridgeland, MS 39157-4502
Region: United States > Mississippi > Ridgeland
Price Range: $140 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jackson Ridgeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jackson Ridgeland Hotel Ridgeland
Homewood Ridgeland
Homewood Suites Ridgeland
Hilton Ridgeland
Ridgeland Hilton
Ridgeland Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jackson Ridgeland staff and other travellers.
2 questions
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2 months ago

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Questions? Get answers from Homewood Suites by Hilton Jackson Ridgeland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother, get another place to stay”
 of 5 bubbles 302ymc, 16 Oct 2016 | Read review
“It's a big hotel so if you don't want to walk through a maze of hallways, ask for a room near the elevator.”
 of 5 bubbles shellzbell, 17 Jul 2016 | Read review
“Stay elsewhere”
  • Dust on AC intake
  • Carpet strings
  • Chipped paint on door
  • Poorly installed tiles
  • Calcium buildup
  • Mold??
  • Dirty door
  • Patched wallpeper
 of 5 bubbles NavyDallasite, 21 Jun 2016 | Read review
“We were in 231...right off the elevator and we heard NOTHING all night!”
 of 5 bubbles cbwsmama68, 6 Mar 2016 | Read review
“Our room near the elevator was fine. Easy in and out the side door with the dogs.”
 of 5 bubbles cherylb799, 31 Oct 2015 | Read review
5 of 5
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