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Homewood Suites by Hilton Jackson Ridgeland

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Homewood Suites by Hilton Jackson Ridgeland
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347 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Helensvale, Australia
Reviewed 16 August 2016

There have been some bad reviews on this place so we were a little nervous but hey no need to be. Checked in by Ashley, what a star she is! Booked a one bedroom King Size suite, a little small but fine. However, no dinner plates, cutlery or can opener in our room. Reception fixed these issues for us but...

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Helpful?
Thank kohkoh
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! I am super happy that the one hiccup (no dinner utensils) did not ruin your stay with us! I am working with our housekeeping department to ensure this doesn't happen in the future! Can't wait to welcome you and your family home soon! Kind Regards, Victoria Hopkins

Gold Coast, Australia
Reviewed 15 August 2016

We booked this hotel with trepidation. The bad reviews worried us, but we thought we would take a chance as it was just for two nights. The receptionist by the name of Ashley was just lovely and made us feel welcome. Our one bedroom suite was small but very clean not worn out. Everything worked which is a bonus. The...

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Thank GregP42_12
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am pleased that you enjoyed your stay with us! We can't wait to welcome you back home soon! Victoria Hopkins Director of Sales

Amarillo, Texas
Reviewed 14 August 2016 via mobile

I would love to have my money back on this one. My family of five and I always stay at Homewood Suites because they are almost always spacious and clean. I booked our 1 bedroom suite with two queen beds...but the beds are actually full size. We were cramped and did not get a good nights sleep. My son slept...

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Thank Laycid
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! I truly apologize for the issues you experienced during your stay with us. Our goal is to provide excellent service and clean spacious suites. I regret we fell short in this instance. I am working with both the complimentary food and beverage staff and housekeeping staff to ensure this will not happen again in the...

Starkville, Mississippi
Reviewed 12 August 2016

Worth staying here. Great check-in and out. Room needed a little closer cleaning but it was not overwhelming. The complimentary evening meal and breakfast appeared tasty, we just had other plans. Quiet and relaxed stay.

Review collected in partnership with Homewood Suites by Hilton
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Thank Archie A
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am glad you enjoyed your stay with us! Can't wait to welcome you back soon! Victoria Hopkins

Mansfield, Texas
Reviewed 9 August 2016

The person that checked us out asked how was the stay. I told her the pull out sofa was leaning and we had to prop it up. Her response was, "Well besides that". Basically just had an attitude like what do you expect. The person handling the breakfast was not happy. She made it clear that she was the only...

Review collected in partnership with Homewood Suites by Hilton
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Thank kristyg867
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! We care about the level of comfort of each one of our guests and we are truly sorry that your stay was less than that. We hope that if travel brings you back to the area you will allow us another opportunity to make this right. Victoria Hopkins

Reviewed 8 August 2016 via mobile

We had 2 suites for our family of 8. A two king suite and a 2 double suite. Our family group of 8 included 2 grandparents, our 2 grown daughters, and our 4 grandchildren (14, 12, 10, 7). The rooms were immaculate, the swimming pool was great for the kiddos, and a buffet breakfast was provided that was more than...

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Thank Deb P
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! We are so pleased that you and your family enjoyed your stay with us! We can't wait to welcome you all back soon! Victoria Hopkins Director of Sales

Addison, United States
Reviewed 8 August 2016

Staff was super friendly. Hallways were noisy due to family reunion??? But they did calm down around 10ish... Room needed some work, walls were dirty and scuffed. Bathrooms were clean enough I guess. Ceiling fan in one of the rooms looks like it was bought from a 2nd hand store and installed long ago and wobbled like crazy. furniture was...

Review collected in partnership with Homewood Suites by Hilton
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Thank Brad L
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thanks so much for your feedback! We are sorry for the long delay in getting breakfast out! We are also anticipating a refresh of the property some time next year and we are super excited about it! We hope that once it's done you will choose us as your "home away from home"! Kind Regards, Victoria Hopkins

Oxford, United States
Reviewed 7 August 2016

This is a very good place to stay for a family with children. The afternoon and morning food provided at no additional cost was excellent and the pool was great for children. Rooms were clean with plenty of space. Hotel staff is very friendly and cooperative.

Review collected in partnership with Homewood Suites by Hilton
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Thank Ricky D
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! We are so thrilled that you enjoyed your stay with us! We can't wait to welcome you home soon! Victoria Hopkins Director of Sales

Montgomery, Alabama
Reviewed 4 August 2016

We stayed there for several days and overall was very pleasant. The hotel could use a little freshening up but it was in good shape. A nice breakfast selection; kids had waffles every morning. If you had a nice lunch there was no need to go out for supper; the evening snack (M-Th only) was plenty. The staff was very...

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Helpful?
Thank dannie42
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! We are really happy that you enjoyed your stay with us! We hope that if travel brings you back to the area you will make us your #1 choice! Victoria Hopkins Director of Sales

Harrison, TN
Reviewed 2 August 2016

No towels available for three nights we were there. We had to go to front desk each night to get towels to shower after a long day of meetings. No breakfast at 8:15am when breakfast was supposed to end at 10:00am. No one at front desk to communicate complaints.

Review collected in partnership with Homewood Suites by Hilton
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Thank B3488KXtimb
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! I truly apologize that your stay was less than desirable. It is always our goal to provide excellent amenities and service to all of guests. We regret we fell short in this instance. I am working with the front desk staff and complimentary food and beverage staff to ensure this doesn't happen again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Jackson Ridgeland

Address: 853 Centre Street, Ridgeland, MS 39157
Region: United States > Mississippi > Ridgeland
Price Range: $140 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jackson Ridgeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jackson Ridgeland Hotel Ridgeland
Homewood Ridgeland
Homewood Suites Ridgeland
Hilton Ridgeland
Ridgeland Hilton
Ridgeland Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jackson Ridgeland staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Jackson Ridgeland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't care for the first floor, although I was given the option when I checked in.”
 of 5 bubbles mikepC1352GF, 20 Feb 2017 | Read review
“second floor with view on courtyard is quiter”
 of 5 bubbles E7109JJpeters, 9 Jan 2017 | Read review
“Check out everything in the room prior to accepting it. Consider staying elsewhere!”
 of 5 bubbles 269ronv, 27 Dec 2016 | Read review
“Don't bother, get another place to stay”
 of 5 bubbles 302ymc, 16 Oct 2016 | Read review
“It's a big hotel so if you don't want to walk through a maze of hallways, ask for a room near the elevator.”
 of 5 bubbles shellzbell, 17 Jul 2016 | Read review
5 of 5